Serena is high energy, very proactive, knowledgeable of the market and personable. Made the whole experience seamless and easy. Would love to work with her again

Harcourts Melbourne City

star   4.9   (244 reviews)

I recently had a long term tenant leave my property. Harcourt handled the change over very professionally. Everything went very smoothly from the tenant exit, maintenance, advertising and getting the new tenant. Property was empty less than a month and I'm now getting a significantly higher return from my property. Very happy with their work.

Harcourts Melbourne City

star   4.9   (244 reviews)

Our agent is very helpful and attentive to us. If we reached out for any problems, She’s quick to respond

Harcourts Melbourne City

star   4.9   (244 reviews)

We had a good experience with Darren and Sally, who helped us get our first home. They explained everything clearly and addressed any issues as quickly as possible. However, we did experience a security issue during the first week, and it felt very upsetting to have an unexpected entry at midnight. Once we contacted the Harcourts agency, they responded promptly and handled the situation respectfully.

Harcourts Melbourne City

star   4.9   (244 reviews)

My property is managed by Hartscourt for more than 10 years and they Donita great job. Big shout out for Serina.

Harcourts Melbourne City

star   4.9   (244 reviews)

It was a pleasure to go through the rental process with Harcourts - I received my approval just two hours after application. I have just arrived to Australia and being this quick with the process reduced my stress a lot. Property Manager Mikaele and Real Estate agent Lliam are super friendly, kept me well informed and even though there were minor issues with the apartment, they have been resolved quickly. When I moved in, condition report was extremely detailed and contained all nuances about the apartment. I am truly impressed and can recommend Harcourts to others!

Harcourts Melbourne City

star   4.9   (244 reviews)

I was overseas when a new tenant was required for my rental apartment at 131 Lonsdale Street, Melbourne. When I returned the new tenant was in place approx. 3 weeks after former tenant left. I was pleased with the prompt response.

Harcourts Melbourne City

star   4.9   (244 reviews)

They helped me with all my enquiries and requirements when I moved to my new home; overall, it was a good service.

Harcourts Melbourne City

star   4.9   (244 reviews)

I recently moved into an apartment managed by Harcourt. I felt very well supported and thank the staff for the exceptional service I received especially Mikaele.

Harcourts Melbourne City

star   4.9   (244 reviews)

I can't recommend Harcourts Melbourne City highly enough for the management of my rental properties. Their attention to detail when filling out their inspection report is amazing and very comprehensive. Their staff, in particular Mikaele and Serena, are very polite, helpful and professional, and always communicate with us at all times either for leasing or repairs to be done to our apartment.

Harcourts Melbourne City

star   4.9   (244 reviews)

Mikaele Horsnell has provided outstanding management for my high-end apartment located in Melbourne. Throughout our engagement, she has demonstrated exceptional communication skills, ensuring I am always well-informed with clear and timely updates. Mikaele is consistently polite, responsive, and proactive in addressing any matters that arise. Her professionalism, attention to detail, and reliable follow-through have made the management experience seamless and worry-free. I highly recommend Mikaele to any owner seeking a capable, trustworthy, and service-focused rental agent—particularly for premium or luxury properties.

Harcourts Melbourne City

star   4.9   (244 reviews)

Yasmeen and Mikaele gave excellent service and advice in a major refurbishment of our apartment. They kept our interests in mind at all times, with an eye to costs while advising on the most serviceable floor coverings, painting and bathroom tiling. They kept in contact, and while significant expense was involved, as the apartment had not been refreshed for at least ten years, there were no nasty surprises in terms of costs. They gave me current advice on rents in central Melbourne and then re-rented the apartment very promptly as soon as the renovations were finished. I can highly recommend Harcourts Melbourne.

Harcourts Melbourne City

star   4.9   (244 reviews)