We have found Karrel to be very efficient. Any problems are attended to quickly and the communication is excellent.

LJ Hooker Nerang

star   4.9   (629 reviews)

Nicole, Cassandra and Shannon did an incredible job of having our property let in such a short period of time. Also with multiple viewings to assist us, plus we got what we wanted. They always respond quickly as well. Couldn't expect a better outcome.

LJ Hooker Nerang

star   4.9   (629 reviews)

They have been very good for us.

LJ Hooker Nerang

star   4.9   (629 reviews)

It's been a few years since I have rented through an agency so I'm not sure if this is the norm, however it appears, the start up process at least, everything is geared to suit the agency/owner, and not so much the tenant, like i am somehow not as important. Information requested by me re. biocycle, after an initial inspection, was not replied to. I had to again request it, a person I requested not to be on the lease, was put on the lease, info on the bond form was incorrect, I asked 5 days before moving in for keys the afternoon before moving day, but was told the paperwork had already been done, however I had to request the lease paperwork 2 days before moving in as it had not been sent through, I returned the entry report in the requested timeframe, however even though I reported a leaking tap (I am to pay for water) and that there were no keys for downstairs granny flat, and other things, I have received no communication from agent re. where my copy of the entry report is, or outcome of the issues. I emailed agent a week later, her response was she would contact the owners? 2 days later and I still have no info on the matter. (Tap still leaking) I have done all I have been asked to, paid dep, paid bond, pay rent a day early to clear in your bank acc, entry report after 3 days. It all seems a little one sided or is this all part of your policys and procedures when dealing with tenants?

LJ Hooker Nerang

star   4.9   (629 reviews)

Thank you L J Hooker Nerang. From the moment I picked up the phone and decided it was time to rent out our investment property I knew I had dialed the right number. I was greeted with friendliness, kindness, enthusiasm and expertise by all of the Property Management team. During a difficult time in the market and with a rare property to market, this team stayed true to their procedure and kept me up to date all the way to get the end result of a good tenant in good time at a good price. What more can you ask for ! I would highly recommend L J Hooker Nerang. Thank you.

LJ Hooker Nerang

star   4.9   (629 reviews)

Very helpful, friendly property managers. Willing to assist & answer questions. And when we locked ourselves out on our first weekend at our house they happily assisted us out of hours - thank goodness! Highly recommend.

LJ Hooker Nerang

star   4.9   (629 reviews)

Very professional property managers who were able to make our transition from the last tenancy to our current one (under Looked Nerang) run very smoothly. Thank you Nerang LJ Hooker.

LJ Hooker Nerang

star   4.9   (629 reviews)

Extremely appreciative of the efforts from everyone involved in helping me secure a rental property, in particular Cassandra & Shannon who both went above and beyond. I can’t recommend the team highly enough. Thank you!

LJ Hooker Nerang

star   4.9   (629 reviews)

I have two properties managed by LJ Hooker Nerang and had nothing but the best service and advice.

LJ Hooker Nerang

star   4.9   (629 reviews)

Fantastic staff, the whole team were very helpful and courteous. Was a great experience. Would highly recommend.

LJ Hooker Nerang

star   4.9   (629 reviews)

excellent service and quick respond, good recommend

LJ Hooker Nerang

star   4.9   (629 reviews)

Michelle Beamish is awesome at her job,,

LJ Hooker Nerang

star   4.9   (629 reviews)