We really liked clarity in communication and clear instructions provided during the process of Renting the property. Shant was available to answer our questions quickly and he also provided all necessary details. The staff members are very courteous and helpful.
Marriott Lane Real Estate
Trouble free, efficient and trustworthy
Marriott Lane Real Estate
We were promptly informed by Shant when the tenant decided to break their contract early. Shant explain to us the current market conditions and the process of finding new tenant. He keeps updated us the potential new tenants. Even when he had a short break for few days, his co-worker had call us to update the progress of finding new tenants. We are very happy with the service provided by the team there.
Marriott Lane Real Estate
We have recently rented a unit in Crows Nest and organised everything from 5 hours away. Shant made the experience so easy and his an absolute pleasure to deal with. Highly recommended!!
Marriott Lane Real Estate
I am struggling with multiple items that are faulty in the unit. Multiple emails with pictures and concerns have been shared; however, we are being asked if we made them faulty. We reported the problems within 48-72 hours of moving. The lights are faulty, the locks are faulty, and the intercom doesn't work, among other things. I am appreciative of the fact that the agent is trying to help, however, some items are time-sensitive and it would be very helpful if these are sorted ASAP.
Marriott Lane Real Estate
We have been very happy with the team at Marriott lane who have managed two properties of ours for many years. Shant has provided an excellent service to us.
Marriott Lane Real Estate
We are very grateful to Sabine who managed to help us find the right tenant for our property. Her market knowledge, professionalism and support is exceptional!
Marriott Lane Real Estate
Had to move back to Sydney for work, o mst say Sabine was awesome to deal with all our queries answered, and very empathetic to our needs. A true professional
Marriott Lane Real Estate
I am absolutely happy with the exceptional service provided by Marriot and my property manager, Ian.
Marriott Lane Real Estate
Shant has been wonderful in communicating and sharing key info + details in regards to our move, new home and etc. His friendly and proactive manner and approach has made our move all the more easy and helped us get settled sooner, would highly recommended both Shant and Marriott Lane to future clients and tenants alike.
Marriott Lane Real Estate
Shatn was a great communicator and provided great guidance throughout the process.
Marriott Lane Real Estate
When I first viewed the property, I asked if there were any water leaks in the garage (as I use it as storage). Agent said, NO. No floorplan. I paid my bond & first weeks rent, got the keys & went to view the unit before moving in, which also had "huge storage" in the description on the agent's site. Another reason for me to get the unit. It was raining when I arrived. I went into the bathroom: the plunger plug in the basin was stuck open and the ceramic top came away in my hand. The plunger in the bath would not stay down. On the deck 2 campchairs were (left behind?) by the aircon unit (which remote did not work). In one of the chairs a possum had made its home. Hence, chairs left behind? I then went to see the lower ground floor storage. Three doors, 1 marked 'Storage Unit #*', not my unit, the other doors blank. Researching the sale of this unit the storage is 4m x 4m. Huge, great. No keys worked for the blank doors. The agent sent around a locksmith, great service on that front. Opening the first door, it came away at the hinges and was full of items and only 1.5m x 2m. The agent said this was the owners belongings and there was NO STORAGE with the unit. (Violation of Trades Descriptions Act?). I said this was not the storage in the floorplan. The locksmith then opened door 3 with difficulty as it was jammed in the frame. Yes 4 x4, but full of items & 50% of the floor space was a huge rock (foundations) & leaking water. Again, owners belongings. Then the 'dry' garage. The drain outside the garage was blocked and flooded. When I entered to switch on the light I was ankle deep in water with a waterfall in the far corner. Apparantely the agent knew about this from flooding 3 months previously and did NOT disclose this to me. I was to move in 3 days. I did NOT. The agent made no effort to help me find other accommodation except to say, if I found anything on their site I could apply for it! In my opinion: abysmal service, no accountability, deceptive conduct.
Marriott Lane Real Estate
