It’s been such a pleasure dealing with Matt. He kept me informed throughout the application process and was very prompt in his response whenever I had a question. Going above and beyond Matt even organised for someone to help with my utilities redirection. Lastly, he oversaw the cleaning of the unit personally and for once I didn’t have to do any major cleaning after moving to a new rental.

Marriott Lane Real Estate

star   4.9   (325 reviews)

I was impressed with the extent of marketing by MR of my rental property. Ian was diligent and very effective.

Marriott Lane Real Estate

star   4.9   (325 reviews)

Im a new tenant at unit 8 51 shirley road. When i was viewing the property i was promised that curtains will be installed. I even remind the agent 3 weeks before the lease , but on the lease commencement date there is still zero curtain installed. It means that the agent do not check the property at all

Marriott Lane Real Estate

star   4.9   (325 reviews)

The application process was handled very quickly. Clear and easy instructions were provided as well. Overall a pretty stress free move.

Marriott Lane Real Estate

star   4.9   (325 reviews)

I'm a first time landlord so was quite nervous about the whole process but Matthew Hanlon made, and continues to make the "landlord" experience a breeze. I feel secure with him managing my property and his ability to keep me in the loop in a timely, straightforward manner mirrors how I am with my own clients - not too much waffle, friendly and collaborative but guiding and leading all the time. I chose Marriott Lane as I knew they managed other buildings in my block - I've been there for over 15 years so renting out my property was a huge step for me but one that I don't regret at all thanks to Matthew & Marriott Lane.

Marriott Lane Real Estate

star   4.9   (325 reviews)

The agent attends to any problems immediately

Marriott Lane Real Estate

star   4.9   (325 reviews)

Ian is a superb property manager. He is professional, with good knowledge of the lower north shore rental market, and always keeps me informed of all relevant items related to my property and tenant. It is reassuring to have Ian managing my property, and I am happy with my experience with Marriot Lane Real Estate. Thank you!

Marriott Lane Real Estate

star   4.9   (325 reviews)

Matthew is efficient, reliable, responsive and pragmatic. He made our whole experience smooth and easy, and goes out of his way for tenants and owners alike. I would have no hesitation in recommending Matthew, he is simply fantastic!

Marriott Lane Real Estate

star   4.9   (325 reviews)

MLREA has handled two tenancy acquisitions for me: the first in 2020 went like clockwork, absolutely happy. Second one in recent month has been disappointing, as I've needed to follow-up my agent too many times on questions. The overlooking of basics (one being confirmation of tenancy when it was established - I was left in dark and had to ask for copy of Tenancy Agreement) and another regarding payments from tenant. Additionally there was confusion about whether a professional clean was done between tenants, and whether a Condition Report was definitely done (of which I am still awaiting a copy). This is especially disappointing as the agent involved had been so reliable and efficient first time.

Marriott Lane Real Estate

star   4.9   (325 reviews)

First experience with ML, Shant was very helpful and quick to react.

Marriott Lane Real Estate

star   4.9   (325 reviews)

Ian has been very helpful and prompt with answers to any questions or problems. Any issues dealt with in timely manner. Highly recommended

Marriott Lane Real Estate

star   4.9   (325 reviews)

We can highly recommend Marriott Lane. We dealt with Matthew, and found him to be an incredibly knowledgeable, upfront, and responsive agent. He also gave advice and suggestions that were invaluable for us as first time landlords. He delivered a great result far faster than we expected, and we have no hesitation recommending him to others.

Marriott Lane Real Estate

star   4.9   (325 reviews)