Our profile

Our reviews

  4.8  
946 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, local expert, well-prepared, clear communication, responsive.
Was this helpful?
Tenant review
timely, professional and friendly.
almost 6 years ago
timely, professional and friendly.

I was contacted by Shant after i lodged my application and was contacted shortly after to let me know it was in the system. The next business day Shant again contacted me and advised that I had been approved. A couple of days later I visited their offices and signed the necessary paperwork. The process was smooth timely and professional.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Landlord review
Faultless Service over 15 years
almost 6 years ago
Faultless Service over 15 years

I can not rate Marriott Lane high enough, the team do an excellent nothing is to difficult . There hasnt been a delay in re leasing the property. Excellent Service.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
Angelo Huynh
almost 6 years ago
Angelo Huynh

Angelo is very personable in my dealings with him. His promptness is second to none and makes me feel like a valued tenant. Really appreciate him going over and beyond in helping me secure my ideal rental premise, particularly that it is on a Saturday.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
Pleasant to work with!
almost 6 years ago
Pleasant to work with!

Shant at marriott is very responsive to delivering what you need with minimal fuss. Makes it very easy to engage.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Landlord review
Informative and resourceful
almost 6 years ago
Informative and resourceful

Helped setup the insurance and gave an option for the tax depreciation. Was very easy to communicate with to organize various aspects of finding a tenant. Very quick to secure tenant after the application was lodged.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Landlord review
Excellent agency
almost 6 years ago
Excellent agency

Consistently good service. Responsive, courteous and timely. Thank you Matt.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
Good Agency!
almost 6 years ago
Good Agency!

Everything went very smooth and efficient from the initial inspection to moving and submitting the condition report. Matt was very prompt in responding to our queries and concerns and very promptly sent the tradie to fix one of the issue we identified after moving in to the unit.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
No reply from the agent
almost 6 years ago
No reply from the agent

If there is a problem, lot of time taken to discussions and fix the problem. Most of the time no reply from the agent for the calls

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Landlord review
Great Agency
almost 6 years ago
Great Agency

Very professional and reliable, always there to answer my questions and were able to find a tenant very quickly. I would highly recommend Matthew and Marriott Lane to anyone looking for an agency.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
Good Agency
almost 6 years ago
Good Agency

Fast approval process for rental. Very quick to act on property repairs and/or maintenance and always pleasant to speak to.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Landlord review
Review property management service
almost 6 years ago
Review property management service

I have generally been happy with the service provided by Marriott Lane. However there were some issues when the property was being leased recently. Although Marriott Lane has been managing our property for over 15 years the agent was unsure whether it had a garage or parking space when the property was being leased. I thought this was a bit unusual. The property wasn't listed as open for inspection on realestate.com.au prior to the open on a Saturday. The office also didn’t have the property on their list of open homes. This seemed to be an oversight which may have affected the number of people that were aware the property was available for lease. There was also a failure to follow up on the installation of new roller blinds.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
Tenant review
Highly communicative and efficient
about 6 years ago
Highly communicative and efficient

Matthew Hanlon has been a joy to deal with and has been an absolute standout in terms of communication, prompt responses, personal service and going above and beyond to ensure I could not only view the property when I needed to around my work but right through move in and through some teething problems on moving in. Thank you so much.

Marriott Lane Real Estate

Marriott Lane Real Estate

  4.9   (325 reviews)
553 - 564 of 946
© 2026 RateMyAgent