Communication with Buxton was very easy yet professional. I felt very comfortable asking questions at the open house, when I popped into the office and then with Ben, property manager when I was offered the house. I’m new to the rental game but very comfortable throughout every process as Ben explained things step by step.
Buxton Ballarat
We have been with Buxton for over 12 months and were recently informed that we needed to find another property as the landlord was moving back into the home. As you can imagine, this was incredibly stressful for our family, especially needing to find somewhere close to our children’s school and our work. When our real estate agent, Jasmine, told us that if we found another property through Buxton she would do her best to help us secure it as quickly as possible, it gave us some reassurance during an uncertain time. A few weeks later, we found a new home listed with Buxton. We submitted our application at 8pm, not even realising that Jasmine was the agent for the property again. The very next morning, Jasmine called to let us know she would be presenting our application to the owner and would keep us updated. That same afternoon, she called back to tell us we had been approved. From searching to approval in less than 24 hours is truly unheard of, and we cannot put into words how grateful we are to have Jasmine as our real estate agent again. She has made what could have been a very overwhelming and emotional situation so much easier for our family. When you speak with Jasmine, you can genuinely tell that she cares about her tenants and goes above and beyond to support them. We are incredibly thankful for her professionalism, kindness and dedication.
Buxton Ballarat
Hollie is very polite and friendly and professional. Quick at getting back to you and shows great communication skills. Feel lucky to have her as our property manager.
Buxton Ballarat
Hollie and her team went above and beyond to match me with a beautiful rental property and to move in smoothly. They are friendly, professional and extremely responsive; treating me as a prospective tenant with great respect.
Buxton Ballarat
Excellent service from the team at Buxton. They made the leasing process incredibly easy and transparent. Professional, punctual, and very easy to deal with. "Huge thanks to Josh Walhouse and Nicole Grant at Buxton Ballarat. They are a professional, 'no-fuss' team that delivers exactly what they promise. Josh is great at getting things moving and Nicole is incredibly organized and easy to communicate with. If you’re looking for property management in Ballarat, these are the people you want to talk to."
Buxton Ballarat
We inspected the property on the Monday and by the Tuesday we had a message from Buxton realestate to say they really liked our application and were handing us to the owners. We were approved within about 15 minutes. Jasmine has been very professional in all our dealings with her and it has been such an easy process.
Buxton Ballarat
Hadn’t rented for a long time and Paris made the process super easy with no issues at all along the way.
Buxton Ballarat
Their team are very knowledgeable of the market and the area around it all well. They're very consistent with their updates and always follow up on things needed from or even when you ask for their help with maintenance, They're very helpful and support. Truly appreciate their service.
Buxton Ballarat
The communication and professionalism of Buxtons was excellent. They were extremely helpful with all the questions I had and made sure to keep me informed about every step of the process.
Buxton Ballarat
Very happy with the service at Buxton real estate he was very helpful and perfessional
Buxton Ballarat
Had a great experience dealing with Buxton so far. Communication has been great, professional and kind. And I’ve gotten replies to my questions very quickly which I appreciate while moving house. Can’t fault them.
Buxton Ballarat
Buxton is an extremely kind business, they communicate beautifully across what is needed to be addressed, they are extremely helpful for making your move as stress free as possible, they are very understanding and caring, i would highly recommend going through with buxton. They are great!
Buxton Ballarat
