James and his team made the whole selling process simple and easy. They provided open and honest inputs at the beginning, and flexibility with the go to market strategy that allowed us to make the most of the campaign while keeping a lid on the fees. 5 days on the market and 3 good offers later we were under contract. Couldn’t be happier with our experience with Impact.
James Merchan
James provided supreme service. He was fast, efficient & reliable. Jame's communication skills were first class, consistently providing potential buyer feedback early in the morning until late at night. Within 5 days the house was sold - with the sale price well above our expectation! Thanks James, Fantastic Result & Great Service!!!!!
James Merchan
We decided to use James Merchan of Impact on the basis of excellent sales results he was achieving in our pocket of Mt Eliza. From our first communications over the phone during lockdown, we felt confident that James understood us and our property. His advice helped us to show the property to its best, and helped us achieve an excellent result in only 4 days on the market. We would highly recommend James and his team's service.
James Merchan
My partner and I just purchased our first property and were impressed by both John and James. Dealing mostly with John, we appreciated the quick communication, professionalism, and support. Top class customer service during a stressful process is priceless. We would certainly recommend John, James and the whole Impact Realty Group team.
James Merchan
James and John were able to quickly secure the sale of this property. I highly recommend these two professional agents
James Merchan
Professional, courteous and diligent. James and John have been a pleasure to deal with and have achieved outstanding results. Their attention to detail and ability to adapt to the ever changing real estate landscape has been second to none. Look forward to working together again in the future!
James Merchan
My husband and I were extremely satisfied with the expertise and support given by Impact Realty Group when selling our home. James and the Team were super supportive and guided us through the process, which was quite foreign to us. Our house sold in four days which was a surprising but great result! The Team’s market knowledge of the Mount Eliza area is evident, and we were very happy with the sale result. We highly recommend the Team at Impact Realty Group.
James Merchan
James and the impact team have been excellent to deal with. Great market insights, very personal and professional.
James Merchan
We had a wonderful experience with James and the team at Impact Realty regarding the purchase of our new home. James was readily contactable and organised a time for us to inspect the property at short notice. Negotiations were carried out in a highly professional and ethical manner, making us feel confident in our purchase. Since signing the contract, James has been more than accommodating, working with the vendor to allow us to reinspect the property at multiple times before settlement to allow us to organise numerous trades to carry our renovation works. At all times has James been readily contactable and is clearly working for both the vendor and purchaser to make the process as seamless as possible. Having dealt with other agents who's ethics are very questionable, I wouldn't hesitate to buy through James again and would feel confident listing my properties with Impact Realty. Thanks James and team for a first-class experience.
James Merchan
We met James months before we ultimately secured our dream home via him and the team at Impact Realty. James was patient and extremely understanding during a challenging time during covid and maintained timely communication to ensure we were aware of and had certainty of the process / sales process. Extremely personable and not pushy at all / genuinely interested in helping us find what was the right place for us. We are glad we purchased our family home from James and become part of the community in Mt Eliza. A highly recommended experience!
James Merchan
Hi James (John, Deb and Ronnie), Thanks for all your help with the house. We appreciate your organisation and clarity and with a few weeks preparation, were able to sell our house with 2 days of viewing. Very happy with the result and the service both before, during and after the sale. Louise Mt Eliza
James Merchan
Thorough market savvy in all conditions and a humble honest approach proves the makings of an excellent appointed choice. An emotional time of selling our family home, however memories that join us no matter where we go.
James Merchan
