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Our reviews

  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Very Professional
over 7 years ago
Very Professional

James and Deb were great to deal with and made the whole experience stress free. Would recommend them to anyone looking to sell their house

James Merchan

James Merchan

  5   (386 reviews)
Seller review
I would highly recommend Adam Hanley as my agent for any future sales or purchases of property.
over 7 years ago
I would highly recommend Adam Hanley as my agent for any future sales or purchases of property.

Adam Hanley was entrusted with the sale of my mother's property recently and during this process he provided excellent communication throughout the process and was highly professional in his approach. As well as being a great communicator, Adam also excelled in the negotiation process and delivered above our expectations. I look forward to dealing with Adam in relation to any future sales or purchases of property.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Professional and personable
over 7 years ago
Professional and personable

Adam was hands down the forerunner in our selection of agents to sell our Property. We always felt heard and respected in our views and needs. He never "big noted" himself yet it was obvious through meeting him and seeing his approach to sales that he had confidence and credibility. We highly recommend him to anybody wanting to sell their property. A job well done.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
James & Deb are a Great Team!
over 7 years ago
James & Deb are a Great Team!

As purchasers we found both James & Deb very accommodating without the pushy sales approach. They worked well with us to understood our position & shared our vision for what will be our next family home. We are now looking forward to a smooth settlement, thanks again James and Deb.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Purchasing with Impactrealty
over 7 years ago
Purchasing with Impactrealty

This review is regarding Deb Merchan. Deb is very professional with both buyers & sellers & takes the time to ensure that all parties are comfortable with their decisions. Thank you for your support & assistance in purchasing our property.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
An Exceptional and Ethical Agent
over 7 years ago
An Exceptional and Ethical Agent

We met James after spending three years trying to find a new home with no luck. We told him what we were looking for and to our surprise he actually listened. Within a couple of months James found and showed us two off market properties that we loved. As potential buyers we found him to be honest and open at all times while still working to get the best price he could acheive for the sellers. As such when the time came to sell our home we did not think twice about hiring James. He and Deb advised and helped us to present our home in the best way and were amazingly well organized and professional. We are confident that James acheived the best price for our home. We aren't planning on ever selling our new forever home, but if we do James will be the agent we call on.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Excellent and genuine!
over 7 years ago
Excellent and genuine!

James and Deborah where fantastic. Engaging and genuine without pressuring us into the purchase. Their communication was outstanding as it enabled our offer to be accepted in a very timely manner with minimal back and forward negotiations with both parties getting what we wanted

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great Agent
over 7 years ago
Great Agent

Purchasing your family home is always a big decision, James made us feel very comfortable through the whole process. Communicating with us every step of the way, never too busy to talk. Very friendly and Very professional.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
We highly recommend James and Deb!
over 7 years ago
We highly recommend James and Deb!

We found James and Deb to be very professional, courteous, respectful and extremely helpful and supportive from the beginning all the way through. They were very accommodating and always available and reachable. We were very happy indeed with their service and dedication. Thank you so much James and Deb for making it a very pleasant experience for us - much appreciated.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Agents who go the extra step!
over 7 years ago
Agents who go the extra step!

Deb and James helped make our sea change from Melbourne to the Mornington Peninsula as seamless as possible. They were on hand every step of the way, always available and happy to provide advice on a number of matters not just related to the purchase of our house. We are delighted with our move and thank Deb and James for their genuine, friendly manner in which they handled the sale.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Professional& Personal
over 7 years ago
Professional& Personal

Deb was outstanding from the moment I first spoke with her on the phone. She waited past the open times to show us through the property we have now purchased and had negotiated the sale price successfully before we even got home. Honest and very personable

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Good location and comfortable.
over 7 years ago
Good location and comfortable.

It is a full 5 star agency. Therefore our experience was first class. Any request was not a problem.

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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