Michael You is very helpful and professional - he was able to find a tenant within the first week and got the deposit paid very quickly. The lease was signed in a timely manner.
Aurora Property | Northern Districts
We are grateful for Aurora Property to rent out our property in a professional manner and efficiency.
Aurora Property | Northern Districts
Love the way we were updated every step of the way. They had thought of everything and willing to help us as necessary. Very happy.
Aurora Property | Northern Districts
Aurora have been managing my unit for over two years since they took over JR Hunt Real Estate. I have been pleased with their services since then, releasing, open home inspections, maintenance, communication etc.
Aurora Property | Northern Districts
Marjorie was amazing to deal with. Responsive, organized and good attention to detail. I feel confident leaving my property in her capable hands to manage as required for the next 12 months.
Aurora Property | Northern Districts
I consider the matter was handled professionally.
Aurora Property | Northern Districts
I’m generally good with their way of sending reports. They are responsive to the email. However there are things to be improved. Communication and management of the tenant expectation was not the way it should be and caused a lot of unwanted stress for me. When a senior agent stepped in we get some good results. Also when renting out, the initial communication was ambiguous and instead of providing facts , I was receiving a vague feedbacks. Eventually that was sorted but I suggest the junior agents to be mentored. Also they should try to optimise the owners costs which is not the case in some occasions.
Aurora Property | Northern Districts
Identify issues and attend to them actively. Communicate well to make sure understanding of the issues as well as the resolution of them.
Aurora Property | Northern Districts
Marjorie Gandra at Aurora Property, Epping is a true professional. She is very pleasant, very diligent, pays attention to detail, seems to make things happen quickly and keeps you informed every step of the way. On her advice I had particular changes made to my unit and it was rented within one week. Marjorie is very conscious of and responsive to market trends, renters' preferences and current laws relating to rental properties. She is an excellent senior property manager.
Aurora Property | Northern Districts
I have been working with Laurice M. from Aurora Property as my property manager for the past three years, and I have been very pleased with her service. Laurice is highly responsive, responsible, and professional. She keeps me regularly updated, is very organised, and provides clear, practical advice. She is also excellent at managing landlord expectations, which makes the whole process smooth and stress-free. Most recently, Laurice and the Aurora Property team successfully helped me secure a new tenant. Their proactive approach and market knowledge were very helpful throughout. Overall, I would highly recommend Laurice M. and Aurora Property to any landlord looking for a reliable and professional property management team.
Aurora Property | Northern Districts
Laurice Morgan of Aurora Property has once again assisted with the leasing of my investment property recently. Having dealt with her over the past 3+ years, I am confident that she is a trustworthy and professional property manager. Laurice consistently keeps me informed through emails and phone calls, and she always makes herself available whenever the need arises. I appreciate her dedication, reliability and the peace of mind she provides in managing my property.
Aurora Property | Northern Districts
Jennifer is an EXCELLENT property manager! She is : a great communicator – all her responses are timely, as are her actions ; proactive – cares about making sure the rental of my property is positive, professional and thorough; sound market knowledge – provides very solid and helpful advice that has been of great assistance for my decision making; maintenance issues are dealt with quickly and efficiently, again with great communication and quality quotes etc, ensuring both the tenant and I get a good outcome. I can’t speak highly enough of her.
Aurora Property | Northern Districts
