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Our reviews

  5  
244 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, dedicated, honest, responsive, supportive, local expert, clear communication.
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Seller review
A very satisfactory professional experience
over 1 year ago
A very satisfactory professional experience

A very satisfactory experience with Crystal overall throughout the entire process. She was very proactive and provided very professional advice on the market conditions and valuations of the property when we first spoke about a possible sale. She worked tirelessly into the late hours throughout the whole process and overcome challenges in preparation of the property in a timely manner. Communication is excellent as she kept me informed throughout the process, almost on a daily basis. All communications are timely and responses were prompt. She followed up with all potential buyers diligently, resulting a satisfactory sale prior to auction. The whole process is stress-free and well ahead of our schedule.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Highly Recommend – A Smooth and Successful Property Sale
over 1 year ago
Highly Recommend – A Smooth and Successful Property Sale

I recently sold my property with Crystal, and I couldn't be happier with the experience. From start to finish, she was professional, knowledgeable, and incredibly supportive. Her communication was clear and consistent, and she always made me feel confident throughout the process. She went above and beyond to ensure everything ran smoothly and got us a great result. I highly recommend her to anyone looking to sell their home!

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Excellent Service from Crystal
over 1 year ago
Excellent Service from Crystal

Crystal is an incredibly diligent and professional real estate agent. She took the time to understand our needs, provided insightful advice, and guided us through every step of the selling process. Her dedication, hard work, and commitment to excellent service made the entire experience smooth and stress-free. She was always friendly, approachable, and proactive in assisting potential buyers. We truly appreciate her efforts and couldn’t be more satisfied with her service!

Crystal Li

Crystal Li

  5   (155 reviews)
Buyer review
Heath was incredibly communicative and responsive throughout the whole process
over 1 year ago
Heath was incredibly communicative and responsive throughout the whole process

I have found Heath to be extremely experienced and has extensive knowledge within the real estate market. He is easy to talk to, professional & very knowledgeable. In our most recent purchase through a tough market Heath kept us updated & gave us constant feedback, allowing us to make informed decisions. Heath is easy to contact which made buying a house that much easier.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Local knowledge with in-depth real estate experience
over 1 year ago
Local knowledge with in-depth real estate experience

Heath provided me with quality service throughout the whole campaign starting from the period before I had even signed up to sell. He had a in-depth knowledge of the area the markets and the trends that gave me accurate and knowledgeable information to help me through the process and make the hard decisions when I need to. His experience and support through the whole process including the very confusing legal and contract processes made easy work of a process. I usually hate and avoid it all course.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Buyer review
Safe pair of hands
over 1 year ago
Safe pair of hands

Heath was extremely helpful to work with throughout the process. He always kept me informed and answered my questions promptly. When it came time to exchange contracts, Heath was available throughout the day and was cool and calm. I couldn't recommend him enough and wouldn't have been able to buy the property without his help.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Keep it simple
over 1 year ago
Keep it simple

Selling your property should be a simple exercise and Heath certainly did that for us! No buzz words or industry vocabulary but just good old fashioned advice and clear communication throughout the process. I have dealt with a few agents in my time so it’s refreshing to see that good people are still in the industry and are working for the best outcome for all involved.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Professional, energetic, pro-active, prompt , good suggestions in the interest of client
over 1 year ago
Professional, energetic, pro-active, prompt , good suggestions in the interest of client

Crystal has good knowledge of the market. She is friendly. She communicates well and instils a sense of trust. Her staging and marketing actions are effective and well executed. She makes good suggestions in the interest 0f the client but she is not pushy. She is an excellent agent that a vendor would like to work with.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
An Exceptional Realtor
over 1 year ago
An Exceptional Realtor

Selling a property in a highly competitive market is never easy, but with Crystal Li, the entire process was seamless and exceeded all expectations. Crystal is truly one of the rare gems in the real estate industry. Her deep knowledge of the market, strategic approach to selling, and unwavering dedication set her apart. She ran an outstanding campaign that not only generated strong interest but ultimately led to a sale price above my expectations – even setting a record in the area! What truly makes Crystal stand out is her commitment to her clients. As someone living overseas, I expected challenges in managing the sale remotely, but Crystal went above and beyond to ensure everything was taken care of. She kept me informed every step of the way, answered all my questions (even outside regular hours), and provided a level of service that far exceeds the standard. There is nothing that is too hard for Crystal – she approaches every aspect of the sale with professionalism, efficiency, and a problem-solving mindset. I am incredibly grateful to have had her as my sales agent for my property in Ryde, and I cannot recommend her highly enough to anyone looking for an outstanding realtor.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Excellent and most helpful
over 1 year ago
Excellent and most helpful

The agent communicated with me every day and was really helpful

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Going the extra mile
over 1 year ago
Going the extra mile

Crystal was extremely helpful from day 1. She helped me with things like renovations, staging, legal, inspections all the way through to auction. Crystal kept me in the loop every step of the way and I’m glad that we were able to sell the property in current market conditions

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Professional, Reliable and Hardworking Agent
almost 2 years ago
Professional, Reliable and Hardworking Agent

Crystal Li was just wonderful to deal with throughout the whole sales process of our property and we can't recommend her highly enough. She was professional, efficient and full of integrity, giving us sensible advice in what was and is market for Carlingford apartments. She was clear and concise in her communication and always kept us up to date on what was happening. Crystal's selection as the selling agent was a testament to her strong reputation,also her confident and caring nature quickly reassured us that we had made the right choice. We were thrilled with the result.

Crystal Li

Crystal Li

  5   (155 reviews)
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