We are just lucky to have Crystal guiding us through the whole selling process. Only working with her closely then we realize how knowledgeable and professional she is. Her preparation & communication skills are second to none. She definitely has knowledges of the properties, the local areas and understandings of the current market. At the same time, she has an excellent attention to details on our property, questioning everything about the property. She probably knows more about our property than us in a very short time. I really like that kind of investigative attitude, she would have all the answers for all sort of questions coming from the potential buyers. You will be surprise when in every stages of the process, she always have many good strategies and invaluable advices. Crystal is a very dedicated person, hard working agent, seizing every opportunity, willing to work on weekends. She gives us regular feedback. She is friendly and easy to work with. She delivers an outstanding result, in a short period, before the auction. I can only summarize that Crystal is a very experienced selling agent. If you choose her as your selling agent, I can see that Crystal will use all of her energy to work for the best outcome on your property in a very smooth process.

Crystal Li

star   5   (138 reviews)

We are in overseas. Christmas holiday is not a good period for property market. Within few weeks, Crystal helped us to sell the property for good price and minimum cost.

Crystal Li

star   5   (138 reviews)

He will give you the right advice at the right time to close the deal

Heath Dockary

star   5   (162 reviews)

Big thanks to Heath for managing the sale of my property. I live interstate, and felt reassured by the regular updates he provided after each inspection, and after each follow up with a potential buyer who showed interest. He explained his strategies and the sale process in an easy way, and I felt comfortable relying on his expertise. He knows the market well, and was realistic about what sales price I could achieve, but also worked hard to ensure he got the best result possible for me, which I appreciated. He and Sammi also managed the entire process from beginning to end - including giving my tenant notice and assisting him to find another apartment, engaging vendors to paint the property, lay new carpets and install new blinds, etc - to refresh the property ready before sale, and then throughout the sales process itself. Thank you Heath for all your assistance.

Heath Dockary

star   5   (162 reviews)

From the beginning of this sales process Crystal’s professionalism and dedication has shone through. Crystal went out of her way to showcase my property and to give regular feedback. Her hard work paid off in achieving an outstanding result. Thank you so much Crystal, I have no hesitation in highly recommending you to prospective clients.

Crystal Li

star   5   (138 reviews)

From the very start of the process Heath explained how to go about preparing my house for market - what to do in order to maximise return, and importantly what I did not need to do if it would not add value. He explained the process, the timelines, the financial outlay and the importance of setting a budget for improvement. At each stage he took the time to explain what would happen next, what my options were and the potential outcomes of following different courses. Heath knows the market and he knew how to present my house to its best advantage to both compete with the other properties out there and also to give potential buyers what they expect to see. His recommendations regarding preparation, staging and marketing were all spot-on. The house looked amazing, and it sold prior to auction for a very good price in an increasingly crowded market. Heath's knowledge and experience really come to the fore when weighing up options and forecasting possibilities, and I am very happy with the decisions we made and the outcome that was achieved. His attention to detail and perseverance are outstanding, and at no stage did I feel less than his number one priority. I cannot recommend Heath highly enough if you are selling your house.

Heath Dockary

star   5   (162 reviews)

Very good, obtained and negotiated great price

Heath Dockary

star   5   (162 reviews)

Heath was recommended by the company that I was dealing with over a number of years. Once I made contact with Heath I found him knowledgeable in his work & the fact that I was interstate, he made the hole process proceed very well keeping me informed all the way to end up with a good outcome.

Heath Dockary

star   5   (162 reviews)

Crystal has been very professional and knowledgeable through out the selling process. She always tries her best to accommodate our needs and is very attentive to details. Communication has been flawless as Crystal is always prompt to reply and explain everything in details no matter how small or silly a question is. I highly recommend Crystal if anyone is looking for a responsible, hardworking, reliable and friendly property agent.

Crystal Li

star   5   (138 reviews)

Heath Dockary is a hard working agent. He is experienced, skilled and very knowledgeable in selling property and knowing the market. He keeps you informed and assists you along the way. He is realistic in guiding you in the marketing of your property. He knows what suits your property best for preparation and marketing. He engages well with potential buyers and understands how to negotiate with them. He was able to negotiate a sale price above expectations for me. He even worked past 2.00am to negotiate as the purchaser was in another time zone to bring an amazing price for the sale of the property. His professional and exemplary skills were truely at work here. I would recommend him to sell your property.

Heath Dockary

star   5   (162 reviews)

I sold my property through Crystal at a very good price and that was a smooth transition. Crystal was very professional, thorough and a pleasure to deal with. She is easy to communicate with and always available to answer questions. Her thorough knowledge of the areas is a bonus. She regularly kept me informed in every step of the selling process. I highly recommend Crystal to anyone considering selling or buying.

Crystal Li

star   5   (138 reviews)

Crystal was very easy to work with, always willing to come and show us through the place even outside hours of open house. She was great at communicating and getting us the best price as we didn’t want to have it go to auction.

Crystal Li

star   5   (138 reviews)