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Our reviews

  5  
244 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, dedicated, honest, responsive, supportive, local expert, clear communication.
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Seller review
Fantastic real estate agent
over 3 years ago
Fantastic real estate agent

I have nothing but good words for Crystal. Her dedication, perseverence and attention to detail is second to none. She works above and beyond to ensure vendor's concerns, opinions are heard and expectations met. Crystal informed us throughout the sale process what the next steps are, what is expected to happen and if we have any concerns/queries. For us this is very important and makes the whole process seamless and worry free. I definitely would not hesitate to recommend her service to anyone

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
All beyond my expectation
over 3 years ago
All beyond my expectation

We had previously attempted to sell this property with two other agents,but unfortunately,none of them were successful.Being cautious and selective,we carefully chose Crystal as our third agent.To our delight,she exceeded all our expectations Crystal proved to be highly professional,enthusiastic,in her approach. She ran an exceptional auction campaign and ultimately achieved a complex record price. We truly wish we had met Crystal earlier to avoid all the prior drama.A heartfelt thank you to Crystal,and we highly recommend her to everyone in need of a top-notch agent!

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Great communication and professionalism
over 3 years ago
Great communication and professionalism

Crystal have helped us purchasing our very first unit! She has great communication skills and showed professionalism all the way throughout the purchasing process! Would like to thank her for dedication and hard work no matter what time of the day/night.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Superb agent
over 3 years ago
Superb agent

I chose Heath because I had used him before to sell a house in Epping. He was easy to deal with and achieved a great result for me at that time. Heath is energetic and enthusiastic, highly organised and has all the resources at hand to do whatever is required to prepare the property for optimum presentation. He also had a number of potential buyers ready before we even went to market. Once again Heath achieved a great result and I would recommend him highly.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Outstanding agent
over 3 years ago
Outstanding agent

5 stars. Heath has been a first-rate agent in selling our mother's house. He has gone above and beyond, setting up a WhatsApp group, keeping us informed of progress, almost daily, and always endeavouring to get the highest possible price. He has been respectful & caring in accommodating our needs. He has turned out to be everything that we were hoping for in an agent and we would recommend Heath unreservedly.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Extremely professional
over 3 years ago
Extremely professional

Cannot thank Heath and his team for their total professionalism from our first meeting to auction day. Nothing was ever a problem and any questions or queries we had were delt with immediately. The best experience we have had in our years of buying and selling real estate. Highly recommend this team of professionals.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Buyer review
Kind, supportive and honest
over 3 years ago
Kind, supportive and honest

Crystal has played a pivotal part of our first home journey. We have been looking for our first property for over a year and the process can be exhausting. However, the moment we met Crystal she was optimistic, helpful and honest. She really had our best interest at heart and we are grateful for her efforts. She is very approachable- generous, kind and supportive.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Thank you Crystal.
over 3 years ago
Thank you Crystal.

It's really my pleasure to have Crystal as my agent. She's so patient, honest and professional. It's hard to balance the expectation from both buyers and sellers' perspective but Crystal did it. She listened to everyone's comments/feedback, provided her suggestions based on market knowledge. Without pushing anyone, she let buyers and sellers to think and make the best decisions. The excellent result came after the 600 phone calls she made during those 4 weeks. Thanks for all her scarifies and hard work. I will recommend her to all my friends as she's such a wonderful agent. Well done Crystal. She deserves the five stars.

Crystal Li

Crystal Li

  5   (155 reviews)
Buyer review
Brilliant and pragmatic agent!
over 3 years ago
Brilliant and pragmatic agent!

Crystal was very patience in listening to our feedback throughout the campaign and I believe her patience and persistence have reaps the best result for both buyer and seller! Well done.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Excellent service
over 3 years ago
Excellent service

Crystal was proactive and gave an informed feedback after each open house inspection.

Crystal Li

Crystal Li

  5   (155 reviews)
Buyer review
A positive buying experience
over 3 years ago
A positive buying experience

Crystal was a highly competent and professional sales agent. Throughout my communication with her, she has demonstrated in-depth market knowledge, she was very efficient in negotiating between the vendor and ourselves. She was able to achieve a win win situation for both parties in a very short time. I’m glad we had Crystal as our sales agent.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Our Amazing No.1 Agent!
over 3 years ago
Our Amazing No.1 Agent!

We were extremely fortunate to have had the benefit of Heath's personal calm and professional expertise to guide us in the marketing and sale of our property. His advice and remarkable eye for detail were outstanding and he spared no effort in gaining the best possible result for us and for this we shall be ever-grateful to him. His integrity and honesty are beyond reproach. We have no hesitation in recommending him to anyone who wants "The Best Agent".

Heath Dockary

Heath Dockary

  5   (169 reviews)
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