Crystal was very easy to communicate with and helped to explain everything very clearly. Appreciate all the help.

Crystal Li

star   5   (155 reviews)

We're thrilled with Crystal Li as our sales agent for three standout reasons: 1. **Unwavering Dedication:** Crystal goes above and beyond, promptly responding to buyer requests, even on weekends or after hours. Her commitment ensures she seizes every opportunity. 2. **Clear Communication:** Crystal excels in transparent communication within our family WeChat group, providing quick and detailed responses. We appreciate being kept in the loop on every aspect of the selling process. 3. **Negotiation Prowess:** Crystal's negotiation skills are top-notch. She navigates deals before auctions and, in case of auction setbacks, secures another buyer within three days. Her swift and effective approach impressed us. In summary, Crystal Li has been an exceptional sales agent, earning a solid five-star rating from us.

Crystal Li

star   5   (155 reviews)

I am extremely grateful for Crystal helping me purchase my first home. Her cheerful attitude and professionalism made the whole process a truly enjoyable experience. She is fun to talk to, knows the property very well and is able to resolve any of my questions and concerns.

Crystal Li

star   5   (155 reviews)

Crystal is amazing to work with. From start to end, she patiently answered all my questions and guided me through the selling process. She has excellent knowledge of the property market and is dedicated and organised. She is a great communicator and delivered a great result for my property.

Crystal Li

star   5   (155 reviews)

Crystal worked efficiently and kept in contact with both me and my partner throughout the process ensuring the best experience for both the buyer and seller

Crystal Li

star   5   (155 reviews)

It was a great having Crystal assist us with our property purchase. She consistently addressed my requests and she was professional in her approach. I appreciate her assistance and would recommend her to future buyers

Crystal Li

star   5   (155 reviews)

Heath visited our family home and I was immediately impressed by his knowledge of the local area and understanding of the market. He listened carefully to our reasons for selling and was interested in the history of our renovated family home. He was consistent and diligent with following up with us, and answered all of our questions during the signing process. Heath was patient during the start of our sale preparation process as family circumstances changed, and he waited and kept in contact offering support and guidance along the way. Then, when we were ready to get going, he worked hard to ensure the house was in the best possible position for an effective campaign. Regular phone and what's app catch ups, coupled with Teams meetings and emails meant that our whole family were kept in the loop with all decisions and the progress of the sale. We have been so happy with the transparency and authenticity throughout the whole campaign and were delighted by the final result. We would 100% recommend working with Heath and his team. Thanks, Heath!

Heath Dockary

star   5   (169 reviews)

Heath came highly recommended as the Real Estate agent of choice for the sale of my property and I am grateful I accepted this recommendation. I had not sold property before, I needed a driven sales professional who listened and had good communication skills - Heath was both these as he guided me through the entire process with competence and understanding. His local knowledge was evident and He is second to none as a communicator, keeping me informed after each inspection and presenting honest and relevant information that was useful and progressed the process leading to a successful outcome well above my expectation. I would highly recommend him and his team.

Heath Dockary

star   5   (169 reviews)

This is the second time I've used Heath & Di Jones to sell a property for me. Heath and his team know the market inside out, they are realistic, down to earth, easy to talk to and are in contact daily with updates about your campaign. I wouldn't trust anyone else to buy or sell a property with.

Heath Dockary

star   5   (169 reviews)

At all times Heath was professional with excellent communication skills . We thank him for his help and guidance not only for selling our home but assisting in purchasing a new property

Heath Dockary

star   5   (169 reviews)

I have dealt with Heath over the past few years both on the purchase and subsequent sale of my property in Epping. My experience with Heath has been exceptional - as a buyer his local area expertise helped my wife and I understand the potential of the property, and come time to purchase we knew where we stood and where we needed to be to secure the property. When we decided to sell we spoke to a number of agents and decided to proceed with Heath - from pitch to getting to market to presenting the property for sale we felt supported and informed throughout the entire process. We understood a realistic range of outcomes and were able to decide quickly when a quick decision was needed due to feeling fully informed during the campaign. Asides from this we always felt like a top priority for Heath in his responsiveness and the energy he brought to the process. We would not hesitate to recommend Heath anyone considering selling their property.

Heath Dockary

star   5   (169 reviews)

Crystal has truly elevated our experience in selling our property. Her expertise and strategic approach led to a quick and profitable sale, exceeding our expectations. Her personalized service, proactive communication and genuine passion made the whole process enjoyable. She is attentive to all of the matters in her control and also very responsive in helping solve peripheral issues to ensure the sale ran smoothly. We wholeheartedly recommend her to anyone seeking exceptional real estate agents. Thank you for your outstanding service.

Crystal Li

star   5   (155 reviews)