Chad was thorough in his work in getting various work done with the house and had excellent communication. I would highly recommend him to anyone.

Image Property West End

star   4.9   (141 reviews)

I am very grateful for the professional service I received finding a tenant for my studio. Thank you so much Ian & Kym.

Image Property West End

star   4.9   (141 reviews)

I was disappointed again and again by my property manager, and the seeming inability to track quarterly bills, outstanding maintenance, and previous correspondence. I was required to foot the bill for mould cleaning, a new cooktop and wall repairs (all very obvious tenant damage and negligence as the manager claimed), all because the manager did not submit a bond dispute in any manner, and simply offered ‘oh if we took it to claims it would cost you and you might not get it’. Openly admitted they missed the timeline for submission and offered no apology or reparation. Communication is consistently unclear, the manager does not seem to know what is happening ever, and can seemingly only answer one point per email and ignores second questions. My new tenant has been clearly disadvantaged and ignored, with maintenance I have approved immediately taking months to be implemented for no clear reason. I have left this company, for the take of my tenants and my own finances. At the very least, the manager has been polite via phone and email.

Image Property West End

star   4.9   (141 reviews)

The property handover and letting was quick, efficient and proffessional. Property was let in just over a week!

Image Property West End

star   4.9   (141 reviews)

Our property manager, Zara, has managed arrangements with our tenants very effectively, keeping us well informed. Provided us with good understanding of the choices we had and liaised well with our tenants to get good outcomes.

Image Property West End

star   4.9   (141 reviews)

We had an outstanding experience working with Chad . From the very beginning hander of the property from builder , their professionalism, market knowledge, and clear communication .They took the time to understand our needs and provided valuable, strategic advice that made all the difference. Thanks to their expertise, we not only secured the right tenant, but also felt confident and well-informed throughout the entire process. Their attention to detail, responsiveness, and commitment to achieving the best outcome made this a seamless and stress-free experience. If you're looking for a trustworthy, forward-thinking agent who genuinely puts your interests first, look no further than chad at Image property. Highly recommended!

Image Property West End

star   4.9   (141 reviews)

Ian Jung provided excellent service from our initial meeting to securing a tenant for our property. He did a great job organising trades for repairs and compliance and marketing the house to be tenanted. Based on my experience with Ian, I would recommend Image Property.

Image Property West End

star   4.9   (141 reviews)

- Response to my enquiries - Professional - Knowledgeable

Image Property West End

star   4.9   (141 reviews)

I have always found Image Property to be excellent when finding the right tenant for my property in Brisbane. I have used Image Property to locate quality tenants since 2017. Communication regarding applicants has always been excellent, as well as understanding the nuances of my desires to keep the property in the best possible condition. The property manager typically builds a superb understanding of what the property owner requires, and they can then make decisions that naturally reflect the owner's thinking, which is an excellent situation when, as an owner, you are busy with other matters.

Image Property West End

star   4.9   (141 reviews)

Rohit from Image property has good communication skills. He has capability to get tenants without wasting time as well as getting good client. I wish him great success ahead.

Image Property West End

star   4.9   (141 reviews)

We have been with the team at Image Property for over 10 years and are so happy with their management of our property. Living interstate it is hard to keep a pulse on what is happening, but I find the team very thorough and great communicators, can't recommend them enough.

Image Property West End

star   4.9   (141 reviews)

I’m an owner that lives overseas and I trust Image Property to manage the property from end to end. They are professional and proactive and keep me informed using email and various digital tools so that I feel close to my investment property.

Image Property West End

star   4.9   (141 reviews)