The old tenants left before their lease expired and the unit was left in a mess. Emmy from Image Property Aspley arranged for the unit to be cleaned and bought back up to spec where new tenants have already been signed up to start a new lease before Christmas. While I do have to make a claim on my insurance, Emmy has been instrumental in providing me with condition reports, receipts and details to assist in making this claim. Very happy with her professionalism.

Image Property West End

star   4.9   (189 reviews)

Information was timely, appropriate and via email so easy to respond.

Image Property West End

star   4.9   (189 reviews)

We just wanted to say a big thank Ian Jung for all your help with our property. We truly appreciate the time, effort, and care you’ve put into everything — your hard work has made such a difference It’s been a pleasure working with you, and we’re so grateful for your support and professionalism throughout the process. Thanks again for everything! Warmest thanks, Emma and Caleb

Image Property West End

star   4.9   (189 reviews)

I recently entrusted my investment property to Image Real Estate, and I’m very pleased with the service. Ian was very professional and helpful, and he helped me secure a great tenant at the price I wanted. The whole process was fast and smooth, which I really appreciated. Highly recommended!

Image Property West End

star   4.9   (189 reviews)

Absolutely pleasant experience renting through Image Property and my consultant Ian Jung. Ian's expertise in the market was evident from our first meeting. He detailed the market analysis, leasing strategy, and the entire process. I deeply appreciate his proactive and professional management of pre-settlement inspection, leasing campaign, open home, short-listing tenants, and finalising the paperwork. He met in person with all potential tenants, prepared accurate shortlist, and handled everything with zero fuss. I have to mention that the whole process only took about one week time before settled with great new tenants. It’s a relief to have such proactive and dedicated support and I felt looked after at every step as a landlord. Highly recommend them for a stress-free rental process!

Image Property West End

star   4.9   (189 reviews)

I recently had my investment property leased through Image Property West End. The entire experience was outstanding. The team was proactive, professional, and incredibly efficient. Communication was clear and consistent from start to finish, and they kept me fully updated throughout the leasing process. They presented high-quality applicants, secured a great tenant quickly, and handled everything with attention to detail. Highly recommend Image Property to anyone looking for a reliable and results-driven property management team.

Image Property West End

star   4.9   (189 reviews)

One of the worst agency that I ever seen. First of all contact person woukd change twice a year. No connection with tenants affect the information. I had same experience. After changing the contact person in settlement period they would not give any information. First finding the wrong tenant and kick them out and while adjusting the outstanding amount they have no accountability. I requested many tine but they don't care. I am really unhappy person with this Image property.

Image Property West End

star   4.9   (189 reviews)

I’ve always been informed promptly on any issues that needed my attention. William is professional in dealing with an aircon issue by not just getting the trades, but working with the building manager as well to resolve the problem. Also giving me advice when looking for a new tenant, providing current market rental information.

Image Property West End

star   4.9   (189 reviews)

Working with Image team has been a great experience from the start. Their communication was fast, clear, and consistent. Every update was proactive, every question was answered promptly, and nothing ever felt like too much trouble. Sam’s overall professionalism stood out at every stage. Sam was organised, reliable, and carried himself with a level of confidence and competence that made the entire process feel effortless, and we got an amazing result. Thank you Sam. Highly recommend.

Image Property West End

star   4.9   (189 reviews)

Ian is a hard working, and has no nonsense approach to marketing a property. He explains in simple terms what’s happening around and what will work for your property. My experience was as Ian explained.

Image Property West End

star   4.9   (189 reviews)

Kandance is brilliant and knows her onions....Very professional too...

Image Property West End

star   4.9   (189 reviews)

Jessica was great through the process of re-leasing my property. She keep me updated at every stage, even if there was nothing new to report. Her advice led to a great result and very minimal vacancy.

Image Property West End

star   4.9   (189 reviews)