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Our reviews

  4.8  
236 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: proactive, reliable, supportive, local expert, responsive, well-prepared, clear communication.
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Landlord review
Awesome service
9 months ago
Awesome service

Emmy is our property mgr and is excellent. She has great knowledge and goes over and above to ensure our property is tenanted and looked after..she is only too happy to help us if ever we ask for something to be done to the property. Thank you Emmy

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Property Management Experts
9 months ago
Property Management Experts

I have had 6 properties with Image for over a year now and they are professional, diligent and great at what they do. We work with Jack and his team and they have renewed all leases on time. He also fully managed an issue where tenants stopped paying and ensured that we got the full rent paid through insurance. Very happy with the ongoing support.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Prompt, professional and reliable
9 months ago
Prompt, professional and reliable

Have been using Image Property for a little over 18-months now and has made the experience so smooth. Image are extremely transparent and communication is lightning fast, with any changes or updates being received well in advance. I feel very comforted knowing Image are handling the administration of my property.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Excellent and trustworthy
9 months ago
Excellent and trustworthy

Jessica is a delight to work with - she is incredibly responsive, proactive, knowledgable and trustworthy. I know my property is in safe hands with Jessica.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
FANASTIC 7
9 months ago
FANASTIC 7

My agent had a tenant within 3 days of listing, That I wanted.. Awesome outcome. I would recommend them in a heart beat.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Professional Expert
9 months ago
Professional Expert

They equip with very professional knowledge and marketing procedures. They communicated very well and fast responding.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Great Property Management
10 months ago
Great Property Management

We appreciate the help from Ian Jung (Investment Property Consultant) and Jessica Liu (Property Manager) who have been professional, efficient and attentive to details. They keep us posted regularly and whenever we have questions, they would respond promptly with helpful advice. Really appreciate your ongoing support!

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Good experience with property management so far
10 months ago
Good experience with property management so far

The property was well looked after, inspected to ensure its maintained well in condition. Able to get the renters quickly when its being advertised.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Exceptional support and peace of mind from a team that truly goes above and beyond.
10 months ago
Exceptional support and peace of mind from a team that truly goes above and beyond.

We’ve had an exceptional experience with Image Property West End, especially with Kirsty Bimrose. From the beginning, her communication has been clear, consistent and incredibly responsive. No matter the situation, she always keeps us updated and never leaves us in the dark. As interstate landlords, this level of attentiveness has made a huge difference to our peace of mind. Throughout the handover process, Kirsty demonstrated exceptional professionalism and care. She took charge of the final inspection and worked closely with the builder to ensure all outstanding items were followed up and addressed. Her persistence and attention to detail gave us complete confidence that the property was being looked after properly. When we travelled to Brisbane to view the home post-handover, we saw firsthand how diligently she had managed the process. While the property wasn’t in perfect condition initially, Kirsty ensured that the necessary rectifications were completed without delay. Their market knowledge and insights are also impressive. They have provided valuable advice at times when we were unsure about how to proceed, always backing their recommendations with experience and context. This has made us feel supported and confident in our decisions, even when we couldn’t be there in person. The entire team has been approachable, proactive and detail-oriented. We have never once felt like just another client. It has been clear that they genuinely care about getting the best outcomes for us. Whether it is organising tenant applications, preparing the property for leasing, or offering strategic guidance, they have consistently gone above and beyond. We are so grateful to have such a dependable team managing our property and would not hesitate to recommend Image Property West End to other landlords looking for professional and trustworthy service.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Reliable, Responsive, and Results-Driven
10 months ago
Reliable, Responsive, and Results-Driven

I’ve had the pleasure of working with Chadwick from Image Property, and I can confidently say his service has exceeded expectations. Chadwick’s professionalism stood out from the start — clear communication, prompt responses, and a deep understanding of property management made the entire experience seamless. What I appreciated most was his proactive approach. He didn’t just react to issues — he anticipated needs and offered thoughtful solutions. Chadwick was meticulous in his follow-up, ensuring no detail slipped through the cracks and making me feel consistently supported. His knowledge of the market was impressive, but equally valuable was his ability to build trust through transparency and genuine care. Whether it was sorting out maintenance tasks, tenant communication, or providing timely updates, he always handled things with integrity and efficiency. I’d highly recommend Chadwick to any property investor looking for peace of mind and a truly committed professional.

Image Property West End

Image Property West End

  4.9   (141 reviews)
Landlord review
Great image
10 months ago
Great image

I had a good experience with Chadwick Harding as my property agent from Image Property. His professionalism and knowledge of the market made the entire process smooth and stress-free. He was always responsive to my questions and provided valuable assistance. I highly recommend Image Property to anyone looking to buy a property or find a property agent.

Image Property West End

Image Property West End

  4.9   (141 reviews)
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