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Our reviews

  5  
929 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Excellent experience!
12 months ago
Excellent experience!

Jess and her team recently sold our townhouse and the entire process was so streamline, stress free and the communication was second to none. Couldn’t recommend Jess and Stone real estate enough!

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
You get the whole package with Jess Smith and her team at Stone Real Estate Gungahlin!
12 months ago
You get the whole package with Jess Smith and her team at Stone Real Estate Gungahlin!

We're so happy to have been referred to Jess and her team for the sale of our property. The decision to sell came with it a roller coaster of emotions that at first felt too overwhelming to deal with. But after our initial meeting with Jess the process and the pathway became clearer making the stress and the fear of the unknown easier to handle. From the beginning, Jess has been professional, straightforward and accommodating. She explained everything clearly and effectively. She is an expert in her field and her incomparable skills and experience helped us achieve the best possible outcome. Unlike other principals/agents whose only focus is getting your business, Jess's hands-on approach is truly impressive. She personally attends open homes and provides immediate feedback, keeping us informed every step of the way. Jess, thank you for your hand-holding and exceptional service. We are truly grateful to have someone of your calibre assisting us in one of the most important moments of our lives.

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
Above and beyond
12 months ago
Above and beyond

I originally purchased the property from Sam two years ago and was impressed with his professionalism and dedication. When it came time to sell due to a change in circumstances I went immediately to Sam to sell the property. As both purchaser and then seller, I was living outside of the ACT which added an extra level of tasks for Sam to deal with which he did without hesitation and with great professionalism. Cannot recommend Sam highly enough as an agent if you’re wanting someone to look after your interests.

Sam Dyne

Sam Dyne

  5   (198 reviews)
Buyer review
What a real estate agent would say about this team!
12 months ago
What a real estate agent would say about this team!

As a long-term Real Estate agent myself, it’s with pleasure that I can write a glowing testimonial for Jess, Alex, Shaye and their team! I also work in a team and I understand the importance of doing so and these guys were fantastic to deal with from start to finish! They were friendly, informative, caring, helpful and my family and I greatly appreciated their service, in particular that they handled our offer with professionalism and respect. From one Real Estate agent to another, I’m happy to give these guys a glowing recommendation!

Jess Smith

Jess Smith

  4.9   (816 reviews)
Buyer review
Efficient, helpful, friendly
12 months ago
Efficient, helpful, friendly

Sam was knowledgeable about the property, swift to respond to communication, and genuinely helpful throughout the buying process.

Sam Dyne

Sam Dyne

  5   (198 reviews)
Buyer review
Great to work with – super knowledgeable and professional
12 months ago
Great to work with – super knowledgeable and professional

Sam really knows his stuff when it comes to the market. He explains things in a way that’s easy to understand and always keep communication clear and on point. Super professional but also easy-going, which makes working together a breeze. Definitely someone you can trust to get things done right.

Sam Dyne

Sam Dyne

  5   (198 reviews)
Seller review
Professional and efficient
about 1 year ago
Professional and efficient

Jess and her team are consummate professionals. The selling process was smooth and as low-stress as possible. Their communication is regular and transparent, and they helped us every step of the way. I'd highly recommend Stone Real Estate.

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
Outstanding Agent – Made the Whole Process Feel Easy and Stress-Free. Would Work With Again.
about 1 year ago
Outstanding Agent – Made the Whole Process Feel Easy and Stress-Free. Would Work With Again.

I was recommended to work with Sam by a mutual friend, and I’m so glad I did. From start to finish, Sam and his team were on point, communicative, and genuinely attentive. I felt I could trust them with every aspect of selling my Canberra apartment. Sam took the time to explain each part of the process in a way that made sense to me, and he was always happy to answer my questions—never making me feel silly for asking them. The regular check-ins kept me informed and reassured the whole way through. When it came to the negotiation and final deal, Sam handled it seamlessly, making the whole experience smooth and stress-free. I truly felt looked after, both professionally and personally. If I ever buy or sell in the region again, I wouldn’t hesitate to work with Sam and the team—they’re absolute professionals with a personal touch.

Sam Dyne

Sam Dyne

  5   (198 reviews)
Seller review
Jess is very professional, knowledgeable and trustworthy.
about 1 year ago
Jess is very professional, knowledgeable and trustworthy.

Jess was fantastic to work with. She recently helped us sell our property and made the whole process smooth and stress-free. Her communication, knowledge, and professionalism really stood out. Jess and her team were also always available to answer any questions we had during the process. Highly recommend!

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
Jess and the team were outstanding from start to finish
about 1 year ago
Jess and the team were outstanding from start to finish

Their professionalism, local knowledge, and clear communication made selling our property a smooth and stress-free experience. They went above and beyond to achieve an exceptional result, and we wouldn’t hesitate to recommend them to anyone looking for a top-quality agent.

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
10 out of 10
about 1 year ago
10 out of 10

Couldn't praise Jess highly enough. She kept us well informed through the whole process of selling our house. Very professional, approachable and communication on point.

Jess Smith

Jess Smith

  4.9   (816 reviews)
Seller review
Jess and Stone Team Delivers Expert Support and Quick Sale with Outstanding Result
about 1 year ago
Jess and Stone Team Delivers Expert Support and Quick Sale with Outstanding Result

We were once again delighted by the expertise of Jess, Shaye, Riya, and the exceptional Stone sales team. Throughout the sale of our property, their consistent communication and support were outstanding. Thanks to their efforts, we secured a fantastic price—signed, sealed, and delivered after just two opens! We wholeheartedly recommend Jess and the team to friends and family and look forward to working with them again in the future.

Jess Smith

Jess Smith

  4.9   (816 reviews)
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