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Our reviews

  5  
906 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Exceptional Service – Again!
about 1 year ago
Exceptional Service – Again!

This is the second time Jess Smith has helped us sell our home, and once again, the experience was outstanding. Jess is professional, knowledgeable, and truly committed to getting the best outcome. Their guidance and communication throughout the process gave us complete confidence, and the result exceeded our expectations. We wouldn’t hesitate to work with Jess again and highly recommend them to anyone buying or selling.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Just a top agent and a wonderful man
about 1 year ago
Just a top agent and a wonderful man

Sam was very professional in selling our home. He explained the process to us including the possible scenarios and time lines. He gave us ongoing updates on progress of the sale and advised us accordingly. He provided great insight of the current market for our home which guided us on the pricing our property. His knowledge of our area was outstanding. He developed a marketing strategy specific to our property which allowed us to sell the home within two open homes. Greatly appreciated Sam

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Open Communication is Key
about 1 year ago
Open Communication is Key

I recently sold my home of 15 years at 2 Newell Street, Franklin, and I couldn’t be happier with the service and support I received from my real estate agent throughout the process. From our first meeting, they demonstrated a deep understanding of the local market and provided honest, strategic advice that helped position my property to attract serious buyers. Their communication was outstanding — I was kept informed at every stage, and they were always available to answer questions or talk through concerns. Sam's negotiation skills ensured I secured a fair price in a softening market. Selling a family home can be an emotional process, but my agent’s professionalism, empathy, and commitment made it as smooth and stress-free as possible. I’m truly grateful for their hard work and would highly recommend them to anyone looking to sell in the area.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Buyer review
Awesome, extremely helpful, very professional.
about 1 year ago
Awesome, extremely helpful, very professional.

We are so blessed and thankful to agent Sam Dyne. He is an honest person and very helpful any time we texted or ring. Even during the recent Easter holidays, he was overseas he always returns text then directed his assistant Tom Higgins to show us the house again. We wanted to buy this place because we know we can trust these guys.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Exceptional Service and Expertise from Jess Smith
about 1 year ago
Exceptional Service and Expertise from Jess Smith

I had a great experience working with Jess Smith. Their market knowledge was impressive—they demonstrated a clear understanding of local trends, pricing, and timing, which gave me confidence in every decision we made. Jess’s communication was consistent, clear, and timely; I always felt informed and never had to chase for updates. Most importantly, their professionalism stood out throughout the entire process. Jess was respectful, reliable, and genuinely invested in achieving the best outcome. I would highly recommend Jess to anyone looking for a knowledgeable and trustworthy professional.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Sam and his team are FABULOUS
about 1 year ago
Sam and his team are FABULOUS

I had the pleasure of working with Sam, and I couldn't be happier with the experience. From start to finish, their communication was outstanding. Sam was always punctual for meetings and open houses, which made the whole process smooth and stress free. Sam's level of organisation was impeccable, ensuring every detail was taken care of efficiently. Sam was also friendly and approachable, making working together so easy. He maintained the perfect balance between professionalism and a personal touch. Which I greatly appreciated. I highly recommend Sam and his team to anyone looking for a reliable and dedicated real estate agent. You will not be disappointed.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Expert, Respectful Service
about 1 year ago
Expert, Respectful Service

Jess’ market knowledge and professionalism brought confidence and clarity to the process. She was supportive, respectful, and attentive to my needs throughout the journey.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Jess and her team work tirelessly to get you the result you want
about 1 year ago
Jess and her team work tirelessly to get you the result you want

I engaged Jess after speaking to a few other agents in the Gungahlin area who undervalued my property and were charging much higher fees and commissions. Jess and her team kept me informed every step of the way, refreshing my listing regularly to keep attracting interest from new buyers and communicating with my tenant to facilitate a large number of open homes. I definitely recommend Jess and her team as highly knowledgeable, personal professionals who genuinely want to help you sell/buy and get the best outcome for you.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
A streamlined, fun experience + a great outcome
about 1 year ago
A streamlined, fun experience + a great outcome

Jess and the team transformed a daunting, complex process into a seamless, exciting experience. We walked in with modest expectations and have now sold a home above our expected price point, and much faster than expected. Jess’ expertise and confidence was a huge source of comfort for us, and the team at Stone were always only a message or a call away to answer any of our pedantic questions. They have empowered us to feel much more confident in the real estate game. We could not recommend team Stone and specifically Jess and Shaye enough.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
An expert, truly dedicated to her clients
about 1 year ago
An expert, truly dedicated to her clients

One of the most genuine and trustworthy professionals with exceptional service and delivery! It was my first time selling a home and was glad to have worked with Jess as I felt very assured, confident, and informed throughout the process. Jess's extensive market knowledge and recommendations ultimately led to a great outcome for all parties - Thank you Jess for your fantastic work!

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
 Selling was smooth
about 1 year ago
Selling was smooth

Jess, Shaye and team were great. Strong understanding of the current market, backed up by service that was proactive and timely through all stages - marketing, opens, interactions with buyers and ultimately sale at auction. When you love what you do, it shows and sellers and buyers alike benefit!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Great purchasing process
about 1 year ago
Great purchasing process

Jess communicated consistently and clearly throughout the process, making everything smooth and stress-free. Most importantly, their professionalism stood out. I felt well-supported and respected every step of the way. I wouldn’t hesitate to work with Jess again or recommend them to others.

Jess Smith

Jess Smith

  4.9   (804 reviews)
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