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Our reviews

  5  
942 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
The best experience working with Jess
about 1 month ago
The best experience working with Jess

We are so grateful to Jess for her help through the process of buying a property. Her transparent communication meant we felt informed and in good hands throughout the whole process. Huge thank you for taking the time to ensure this was a smooth and enjoyable process - Jess handled our questions and requests promptly and went above and beyond our expectations! Thanks so much Jess, we hope we can work with you again one day!

Jess Doolan

Jess Doolan

  5   (268 reviews)
Seller review
On our side through every step of the process
about 2 months ago
On our side through every step of the process

Jess and Sienna from the very start wanted to achieve the best result they could for us. The provided us with all the resources and information to prepare for market and were with us step by step through to sale. Even through challenging market circumstances Jess was responsive and proactive in keeping interest in our property. Jess personally oversaw every aspect of our campaign with the support of Sienna, speaking and following up with every visitor. The information and guidance from Jess' wealth of knowledge and experience ensured we knew everything we needed to assess our options and make the right choices. We are incredibly grateful to both Jess and Sienna for supporting and guiding us through to settlement. They were truly on our side through thick and thin. Couldn't have asked for better.

Jess Doolan

Jess Doolan

  5   (268 reviews)
Seller review
Knowledgeable and reliable agent!
about 2 months ago
Knowledgeable and reliable agent!

I recently had the pleasure of working with Jess as my real estate agent, and I can’t recommend her highly enough! From our first meeting, it was clear that Jess is not only knowledgeable about the market but also genuinely cares about her clients. Her communication skills are top-notch; she kept me informed every step of the way, answering all my questions promptly and thoroughly. Jess was always available, making the entire process feel seamless and stress-free. What impressed me the most was her honesty. She provided realistic expectations and valuable insights that helped me make informed decisions. Thanks to her expertise and dedication, my property was sold quickly and at a good price.

Jess Doolan

Jess Doolan

  5   (268 reviews)
Seller review
Awesome approach and dedication
about 2 months ago
Awesome approach and dedication

Couldnt talk high enough of Jess Doolan and her service.

Jess Doolan

Jess Doolan

  5   (268 reviews)
Seller review
Exceptional Agent - Jess Doolan
about 2 months ago
Exceptional Agent - Jess Doolan

I cannot speak highly enough of Jess Doolan and Sienna Hoang from Stone Real Estate Gungahlin. From the moment I engaged them to sell our home, they demonstrated exactly what makes an exceptional real estate agent. Their local knowledge of Gungahlin and the surrounding area was outstanding. They understood the local market, what buyers were looking for and how best to position our property to achieve the strongest possible result. Their knowledge and experience gave us complete confidence throughout the entire process. What truly set Jess and Sienna apart was their exceptional customer service, attention to detail, patience and professionalism. They were always approachable, responsive, honest and transparent. They took the time to explain everything clearly, kept us informed and never made us feel pressured. I was particularly impressed by the genuine consideration they showed towards our tenants. They ensured they were treated with respect, kept informed and felt comfortable throughout the campaign. Their empathy and understanding demonstrated that they genuinely care about the people involved, not just the transaction. Jess and Sienna are the most gorgeous team and an absolute pleasure to deal with. They combine strong local market knowledge with integrity, professionalism, excellent communication and a genuine commitment to their clients. They went above and beyond at every stage and made what could have been a stressful experience feel smooth and positive. For me, an exceptional agent is someone who listens, communicates, understands their market, is honest about expectations, pays attention to every detail and genuinely cares about achieving the best outcome. Jess and Sienna embody all of these qualities. I am incredibly grateful for everything they did in the sale of my home and would not hesitate to recommend Jess and Sienna to anyone looking to buy or sell in Gungahlin and the surrounding areas.

Jess Doolan

Jess Doolan

  5   (268 reviews)
Seller review
Total trust And
about 2 months ago
Total trust And

After buying our home through Jess, we knew there was only one person we’d trust to sell it. Her communication, strategy and attention to detail are second to none. She researches and reads the market and buyers with real precision, which gave us total confidence from day one. Personable, pragmatic and always one step ahead. Jess adapts as things play out and guides you through every stage of the process. We had complete faith in her and her team, and it paid off. Whether you’re buying or selling, working with Jess means you’re in the best hands possible.

Jess Doolan

Jess Doolan

  5   (268 reviews)
Buyer review
Professional, responsive and a pleasure to deal with from start to finish in buying my property
about 2 months ago
Professional, responsive and a pleasure to deal with from start to finish in buying my property

I had a very positive experience working with Sam throughout the purchase of my property. Communication was excellent – Sam was approachable, responsive and kept me informed throughout the process. Sam's knowledge of the local market was very helpful, and I appreciated their honest and straightforward approach. He handled negotiations professionally, communicated clearly between all parties and made the purchasing process feel easy and stress-free. Overall, I found Sam and other staff of Stone Real Estate to be professional, reliable and genuinely easy to deal with. I would happily recommend Sam and Stone Real Estate to anyone looking to buy or sell a property.

Sam Dyne

Sam Dyne

  5   (203 reviews)
Seller review
Outstanding service from start to finish
2 months ago
Outstanding service from start to finish

Jess was professional, responsive, and kept me well informed throughout the entire selling process. She worked hard, handled every challenge calmly, and helped achieve a great result. I would happily recommend her.

Jess Smith

Jess Smith

  4.9   (819 reviews)
Seller review
Excellent communicator with deep market understanding
2 months ago
Excellent communicator with deep market understanding

Jess was fantastic throughout the entire home-selling process. She was professional, responsive, and always kept us informed, making what could have been a stressful experience feel straightforward and manageable. What really stood out was her negotiation skills. Jess and her team negotiated confidently on our behalf and achieved an excellent outcome. I would highly recommend Jess to anyone looking for a knowledgeable, dedicated, and skilled real estate agent.

Jess Smith

Jess Smith

  4.9   (819 reviews)
Buyer review
Outstanding service and care for a first-time homebuyer!
2 months ago
Outstanding service and care for a first-time homebuyer!

As a first-time homebuyer, I feel incredibly lucky to have purchased my property through Stone Real Estate. The entire process was handled with the utmost care, transparency, and professionalism. A special thank you to Max, who initially showed me the property and was incredibly helpful in answering all of my questions, and to Riya, whose caring and supportive guidance made a potentially stressful experience completely seamless from beginning to end. The communication from the whole team was outstanding from start to finish. If I am ever in a position to sell a property in the future, I will absolutely use this amazing team. I cannot recommend them highly enough!

Jess Smith

Jess Smith

  4.9   (819 reviews)
Seller review
Thank you for a stress-free first-time sale in Canberra
2 months ago
Thank you for a stress-free first-time sale in Canberra

When we bought our current house last year, Sam was the representative agent and the level of professionalism and support we received then was all I needed to choose him when I was finally ready to sell my apartment this year. Sam provided much-needed advice about what cosmetic improvements to make to the apartment as appealing as possible, and kept me regularly updated throughout the sale process. I wanted a fair sale price with minimum fuss and that is exactly what I got. Thank you Sam

Sam Dyne

Sam Dyne

  5   (203 reviews)
Seller review
Jess will get you the best price for your property
2 months ago
Jess will get you the best price for your property

Jess and her team did an amazing job selling my property, resulting in multiple offers within seven days of listing, and an outcome that I was very happy with. Based on her expert understanding of the market, Jess ensured that my property was styled to match buyer expectations perfectly. Jess and her team are consummate professionals and Jess is an exceptional communicator and negotiator. I encourage you to choose Jess to sell your property.

Jess Smith

Jess Smith

  4.9   (819 reviews)
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