Honestly, with the Aussie property market cooling off lately, I was pretty stressed about selling. Between high interest rates and banks squeezing everyone's borrowing power, it felt like the worst possible time to list. But working with Jess completely turned that around. Her market knowledge is next-level. She totally got the bigger picture of what buyers are dealing with right now, but also knew our specific neighbourhood inside and out. Her team knew how to highlight what makes our place special compared to others on the street, and mapped out a pricing and prep strategy that had genuine buyers through the door in days. What I loved most was their communication style. There was zero jargon / sales pitch nonsense it just straight-up, honest advice and constant check-ins that kept me completely in the loop throughout the process. When it came time to negotiate in a tougher market, She is an absolute genius. She handled every lowball attempt and counteroffer with total confidence. It really felt less like dealing with a corporate agent and more like having a seasoned, experienced captain steering the ship. I couldn't be happier with the outcome if you're selling right now, get Jess on your side!

Jess Smith

star   4.9   (819 reviews)

Jess, Alex and the whole team were very supportive! They were in touch with us and replying to all enquiries and questions all the time. The whole team is always across of what is going on and are so on the ball that our confidence in the process couldn't be higher. They happily assist us in every single step and helped us with things that we didn't expect them to. Their hard work and passion was really appreciated, my wife and I couldn't be more thankful for having chosen this team to help us selling our home.

Jess Smith

star   4.9   (819 reviews)

Selling a home during a difficult market can be incredibly stressful, but Jess made the entire process feel manageable from start to finish. She was professional, approachable and genuinely understanding throughout the sale. Her communication was exceptional and she was always upfront, responded quickly to my questions, and kept me informed every step of the way. Jess has excellent market knowledge and gave honest, practical advice that helped me make informed decisions. She took time to explain my options and guide me through what was a challenging market. Her advice proved invaluable in achieving a successful sale. I was also consistently impressed by her team. Every member I dealt with was knowledgeable, responsive and professional. They worked seamlessly together, provided excellent support, and made what could have been an overwhelming process much easier to navigate. I wouldn't hesitate to recommend Jess and her team to anyone looking for an agent who is honest, highly communicative, professional and committed to achieving the best possible outcome for their clients.

Jess Smith

star   4.9   (819 reviews)

Jess Smith and the team at Stone were exceptional in every way. Their communication was faultless and the whole team was friendly, helpful and professional. They were good at hand holding when things were stressful and maintained a positive and can-do attitude for the entire campaign. I would highly recommend.

Jess Smith

star   4.9   (819 reviews)

Stone Real Estate provided an excellent sales service from start to finish. High-quality communication, attention to detail and real customer care. I'm delighted to have purchased my first home with Stone.

Jess Smith

star   4.9   (819 reviews)

Jess has considerable experience in the Gungahlin area. She is confident, knowledgeable and supportive. We are happy to recommend her (and her team) as an agent.

Jess Smith

star   4.9   (819 reviews)

Immediately responded to your questions

Sam Dyne

star   5   (203 reviews)

Team Jess communicated exceedingly well within the very short timeframe wanted by the seller. She and her team were clear on seller expectations, so as a buyer I felt very accurately informed and guided along the way. This led to me making the purchase with confidence, and I could not be more pleased with the outcome. A win-win for all concerned. Thanks Team Jess!

Jess Smith

star   4.9   (819 reviews)

Excellent service, responsive, good communication and negotiation skills.

Jess Smith

star   4.9   (819 reviews)

Selling my townhouse was a completely new experience for me, and Jess and her team made the entire process feel straightforward and stress-free. From the very beginning, they guided me through every step, from preparing the property for sale, coordinating renovations and styling, through to marketing, inspections, and ultimately the sale itself. As someone with no real experience in selling a home, I really appreciated being able to rely on their expertise. At the same time, I never felt shut out of the process. I was given every opportunity to be as involved as I wanted, while also having the option to leave things in their capable hands. Communication was excellent throughout. I was kept informed with regular updates via email, SMS, calls, photos, and marketing reports, so I always knew what was happening and never felt disconnected from the process. What I appreciated most was that Jess and her team were realistic and honest from day one about what we could expect from the sale, what needed to be done to achieve the best result, and how we would get there. They set clear expectations and then delivered on them. Jess and her team were friendly, professional, and genuinely had my best interests in mind throughout. I couldn't be happier with the experience or the result. 100% satisfied. No notes.

Jess Doolan

star   5   (268 reviews)

Jess and her team made the process of buying an apartment such a breeze. They were all so helpful and supportive while guiding me through the process and made me feel at ease with such a big life decision Thanks again Jess & Sienna.

Jess Doolan

star   5   (268 reviews)

We listed with Jess in April 2026 (tough time!) and felt supported throughout. Jess was always honest, clear and forthright. Which, in such difficult and uncertain times was a blessing, and allowed us to make clear decisions. Additionally, the whole team behind Jess is amazing. Every week we received clear feedback and updates, any requests were fast and responded to swiftly, the communication was always timely; we never felt lost or alone. I was able to confidently put my trust in Jess with the full process. The entire team led by Jess were so professional and that is the highest compliment I can give. I will be recommending Jess and the whole Stone team to anyone.

Jess Smith

star   4.9   (819 reviews)