Our profile

Our reviews

  5  
906 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Buyer review
Jess is supportive and respectful
almost 2 years ago
Jess is supportive and respectful

Jess is professional and respectful. She is kind and gentle, not like some other agents who’s belittling the buyers, or telling misguided information, or pushing to buy. The whole team is very friendly and supportive. Being able to respond to questions very quickly and in a honest, respectful manner. Very good!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Very Professional Estate Agent
almost 2 years ago
Very Professional Estate Agent

Jess and her team worked hard throughout the campaign. They communicated effectively, answered questions and prepared us for auction day and what to expect. Jess and her team were honest, thorough and very effective at achieving the best price for our property. We would highly recommend her.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
What a smooth experience
almost 2 years ago
What a smooth experience

We want to give a big thank-you to Jess and Alex from Stone Real Estate in Gungahlin. We found Jess extremely pleasant and easy to deal with throughout the whole process. She pays attention to details and would keep us informed about any changes without delays. She genuinely cares about her clients and is passionate about what she does. Thank you Jess! We look forward to working with you again in the future.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Excellent agent
almost 2 years ago
Excellent agent

Jess and her team have made the entire process of selling my property so much easier than I expected. I was kept in the loop at all stages of the process, with constant communication and clear advice. Jess’ local knowledge and experience was clear from our very first meeting, and her team is a reflection of her professionalism and high standards. It was wonderful to work with Jess on this sale, and I’d recommend her to anyone looking to sell or buy in Canberra.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Great Communication and Easy to Follow Process
almost 2 years ago
Great Communication and Easy to Follow Process

Sam has been very easy to work with and helped to ensure an optimal outcome in the sale process. His effective and frequent communication made it easy to understand where the process is up to and what happens at which stage.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Review of Jess Smith, Principal Agent, Stone Gungahlin
almost 2 years ago
Review of Jess Smith, Principal Agent, Stone Gungahlin

We recently had the pleasure of working with Jess Smith, Principal agent, Stone Real Estate, Gungahlin who sold our investment property in Crace. We couldn't be happier with the experience and outcome. From our initial meeting to the closing day, Jess demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jess's expertise was evident in every step of the process. She provided invaluable advice on preparing our home for sale, ensuring it looked its best and attracted the right buyers. Her marketing strategy was top-notch, utilising high-quality photos, virtual tours, and targeted advertising that generated significant interest. What truly sets Jess apart is her genuine care for her clients. She took the time to understand our needs and worked tirelessly to achieve the best possible outcome for us. Her positive attitude, combined with her knowledge and expertise, made the entire selling process smooth and stress-free. I highly recommend Jess Smith to anyone looking to buy or sell a home. Her commitment to excellence and client satisfaction is unmatched. Thank you, Jess, for your hard work and dedication – you made a potentially daunting process an absolute pleasure!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Outstanding agent!
about 2 years ago
Outstanding agent!

We used Stone Gungahlin when we sold a property a few years ago and had such a great experience that when we were selling again we didn't hesitate calling them again. Highly professional team, Jess is fantastic to deal with and really knows her stuff. Communication throughout the entire process was excellent.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Best agency we've ever used! Highly recommend
about 2 years ago
Best agency we've ever used! Highly recommend

Stone Gungahlin sold a property for us a few years ago, and when we needed to sell again we didn't hesitate - we picked up the phone and called them. They are totally professional and really understand their business. We really appreciated the excellent communication throughout the entire sale process. Thank you Jess and team!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Knowledgeable Agent
about 2 years ago
Knowledgeable Agent

Very positive, friendly and had great market knowledge across the region. Communication prior to the sale was regular. I would recommend Jess and found her to be very professional.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Highly attentive and responsive
about 2 years ago
Highly attentive and responsive

Jess was very prompt with answering my questions and I appreciated her communication and openness throughout the whole process. Jess and the team ensured a smooth and pleasant buying process

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
10 out of 10!!
about 2 years ago
10 out of 10!!

The level of service is above and beyond. Jess’s knowledge of the market, and the selling through to settlement process is impressive. My husband and I recently sold our investment property (while living in a different state!) and Jess was with us every step of the way to make sure everything ran smoothly (even taking my late night / weekend calls!). The advertising campaign was also very professional, and I like that elements of their package/s were negotiable to suit our needs (we found other realtors were not that flexible or accommodating). If you’re looking for a knowledgeable, and experienced realtor who takes great care of their clients from start to finish then Jess Smith from Stone Real Estate is the one. Thanks Jess!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Wonderful Service
about 2 years ago
Wonderful Service

Jess was fantastic from start to finish of the whole sale process. She informed me every step of the way on how my sale was tracking. Her team is supportive and professional and we were happy on Auction day. I highly recommend Jess and her team.

Jess Smith

Jess Smith

  4.9   (804 reviews)
373 - 384 of 906
© 2026 RateMyAgent