Thank you Jess for assisting us in the purchase of our first home. We’ve appreciated your patience with us throughout the process and, as first homebuyers, really valued your transparency and warmth in what can be a cutthroat property market. We felt valued not only as buyers, but felt seen and heard as individuals. Thank you Jess and your team for creating such a supportive experience for two clueless, often panicked first homebuyers!

Jess Smith

star   4.9   (792 reviews)

The agent was helpful during the initial stages of the purchase, including showing the property and attending to most of our queries prior to settlement. Communication before settlement was generally satisfactory. However, after settlement, several requests were not followed up properly, which was disappointing. We also felt pressured to repeatedly increase our offer to compete with an unseen buyer, and not all of our requests and concerns were clearly relayed to the vendors as we had asked. At times, it felt like the agent was acting more in the vendor’s interest rather than as a mediator between both parties, which made the process less comfortable for us as buyers. Overall, the experience was okay, but we were not fully satisfied due to gaps in post-settlement support, communication, and balance in representation. There is room for improvement in handling buyer concerns more thoroughly and impartially.

Jess Smith

star   4.9   (792 reviews)

I cannot recommend Sam Dyne highly enough for anyone looking to sell their property. From start to finish, Sam worked tirelessly to achieve the best possible outcome for us, consistently going above and beyond what we expected from a real estate agent. Sam’s commitment and work ethic were outstanding. He was extremely proactive and dedicated, always focused on finding the right buyer rather than taking shortcuts. It was very clear that he had our best interests at heart and was determined to secure the strongest result possible. His attention to detail was exceptional throughout the entire process. Sam kept us fully informed at every stage, explained each step clearly, and made sure no detail was overlooked. His knowledge of the market and strategic approach gave us complete confidence in his advice and decision‑making. One of the most impressive aspects of Sam’s service was his persistence in getting the contract exchanged. Despite facing significant challenges due to the buyer’s lawyer being extremely difficult to communicate with, Sam refused to let the deal stall or fall apart. He went out of his way to chase updates, follow up relentlessly, and keep all parties moving forward. His determination and problem‑solving skills were instrumental in achieving a successful exchange. Sam was always responsive, professional, and calm under pressure. Even in stressful moments, he remained positive and focused on finding solutions, which made the entire experience far less overwhelming for us as sellers. If you’re looking for an agent who truly works hard for their clients, pays close attention to details, and is prepared to go the extra mile to get the job done, Sam Dyne is the agent you want on your side. We are extremely grateful for his efforts and would not hesitate to work with him again or recommend him to others.

Sam Dyne

star   5   (181 reviews)

We needed an agent who could navigate a tight timeline to sell my mother’s home just before Christmas. After interviewing several candidates, we chose Jess for her professionalism, glowing reputation, and clear sales strategy. The results spoke for themselves: contracts were exchanged just 10 days after the first private viewing—without the need for public advertising—at a price we were very happy with. Having bought and sold many times before, we can confidently say Jess’s professionalism is in a league of its own. She allowed us to enjoy the holidays stress-free.

Jess Doolan

star   5   (240 reviews)

Jess and her team have been great to work with when selling my unit. She and Alex Ford have been prompt, helpful and professional. They also have great market insights and can come up with effective marketing strategies.

Jess Doolan

star   5   (240 reviews)

Jess was fantastic to work with. She communicated clearly, gave honest advice, and handled the entire sale smoothly from start to finish. I’m very happy with the result and would highly recommend her.

Jess Doolan

star   5   (240 reviews)

We had a fantastic experience working with Jess to sell our house. She was easy to deal with, always informative, and incredibly supportive throughout the entire process. Professional yet friendly, she made what could have been a stressful time feel completely seamless. Her guidance and communication were excellent, and we felt confident every step of the way. We would highly recommend her to anyone looking to buy or sell – she truly made the whole journey stress-free.

Jess Smith

star   4.9   (792 reviews)

Jess and her team assist us selling the house in Palmerston. great result and efficiency communication during all stages. Will recommended Stone Gungahlin as your sell agent. Well Done Jess.

Jess Smith

star   4.9   (792 reviews)

Jess went above and beyond during our house sale. From start to finish, she guided us with clarity, offering multiple options and expert advice at every stage. Her dedication, persistence, and unwavering support made the entire process smooth and stress-free. We couldn’t have done it without her, and we’re truly grateful for everything she did.

Jess Smith

star   4.9   (792 reviews)

As purchasers, we found Sam to be professional and communicative. He answered our questions promptly and arranged additional inspections for us. As a professional, he was working for his client, the vendor, as he should. However, he still found time to look after us as well. We would recommend Sam to both vendors and purchasers.

Sam Dyne

star   5   (181 reviews)

Working with Jess was an absolute pleasure. She was excellent from start to finish—knowledgeable, easy to deal with, and always focused on making the process as smooth as possible. Her team was equally impressive: polished, professional, and consistently proactive with updates. Their ongoing communication meant I always knew exactly what was happening at each stage. I highly recommend Jess and her team.

Jess Smith

star   4.9   (792 reviews)

Thank you so much to Jess and the Stone team! Even when speaking to competing agents, everyone only had great things to say about Jess which is a testament to her professionalism and the positive reputation she’s built. She was transparent throughout the entire process and took the time to explain the details. Her kindness and genuine understanding made us feel supported from start to finish. Thanks Jess!

Jess Smith

star   4.9   (792 reviews)