Our profile

Our reviews

  5  
906 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Seller review
Amazing selling experience.
5 months ago
Amazing selling experience.

From the first inquiry, our engagement with Jess was excellent. She came round and provided advice months before we were ready to go to market, was armed with stats and figures and had impressive market knowledge, and then left us to it - not at all pushy - until we were ready to go. When we indicated we were ready, Jess sprang into action. Jess, Alex and their team are consummate professionals, proactive and approachable communicators who know their stuff, providing timely well thought out advice and very responsive. The team provides a high level of service to the vendor including care for the buyer experience, which is impressive. Would recommend in a heartbeat.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Professional, proactive and easy to work with
5 months ago
Professional, proactive and easy to work with

We couldn’t be happier with Sam’s support in selling our property. From the very beginning, he took the time to understand our priorities and quickly identified the right buyer profile for the home. His marketing strategy was well considered, tailored to the property, and ultimately delivered an excellent outcome. One of Sam’s real strengths was his communication. He was proactive in keeping us updated, clear about next steps, and transparent about what he needed from us. He was also consistently approachable, patient, and responsive to every question - which made the whole process feel smooth and well managed. We were particularly impressed with how he handled the complexities of our situation. We were travelling interstate for the majority of the campaign period and the property was under short‑term rental management at the time. Sam navigated this with professionalism and care. He coordinated directly with the property manager to arrange viewings while keeping the rental schedule intact, ensuring minimal disruption for everyone involved. Sam’s professionalism, market knowledge and proactive approach made the selling experience genuinely stress‑free. We’re very pleased with the result and would confidently recommend his services.

Sam Dyne

Sam Dyne

  5   (195 reviews)
Seller review
Professional Excellence and Outstanding Results
5 months ago
Professional Excellence and Outstanding Results

Working with Jess at Stone was an absolute game-changer for us. Her expertise and strategy resulted in a lightning-fast sale in only six days, achieving a final price that exceeded our expectations by over $100,000. ​What stood out most, however, was the phenomenal communication. Jess and her team were incredibly supportive throughout the entire process, ensuring every detail was handled with care. They were always available to help and went above and beyond to ensure a stress-free experience. We give Jess and her team our highest recommendation.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
They were so helpful
5 months ago
They were so helpful

Selling a home is such a big event and working with stone real estate put me at ease for what could have been a stressful time and it all went seamlessly I would recommend any of the team At Stone real estate

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Returning Client
5 months ago
Returning Client

We went through Jess to sell our house again as she really is the best in the business. Both her and her team are so thorough with communication and ensured we were involved the whole way through. As we no longer live in town they made every step so much easier! Thank you team Smith for everything!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Honest Communication
5 months ago
Honest Communication

Jess Doolan has been an informative and knowledgeable agent from the first meeting. In what was somewhat challenging circumstances and restrictions on the sale of our investment property, Jess has been transparent throughout the entire campaign. Her knowledge of the local market and timing to find the right buyer in a limited buyer pool and closing out a successful transaction and sale price. I would have no hesitation recommending Jess and the team at Stone Gungahlin.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Thank you
5 months ago
Thank you

I had a great experience working with Jess. She was professional, responsive, and guided me through every step of the process with clarity and confidence. Communication was excellent, and I always felt well-informed and supported. Jess’s attention to detail and commitment made the entire experience smooth and stress-free. Highly recommended.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Very professional
5 months ago
Very professional

Jess and all staff very helpfull always keeping us well informed

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
A Return Vendor
5 months ago
A Return Vendor

This is the second home we have sold with Jess and again she proved why she is a formidable agent in the Canberra Real Estate market. Jess has a flawless knowledge of the market, past, present and future. She’s the ultimate professional and has built a tremendous team around her. Her communication is outstanding and ability to work with both the buyer and the vendor so seamlessly is to be strongly commended. We’ll always be grateful for Jess.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Exceptional experience
5 months ago
Exceptional experience

Jess Doolan and the Team from Stone were very professional, friendly and took all the stress out of selling our home. Highly recommend Stone Real Estate for your home purchasing and selling needs.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Buyer review
A first home buyers dream
5 months ago
A first home buyers dream

Going into the market as a first home buyer is daunting, but Jess made all of that stress go away. From initial property enquiry it felt like Jess was on my side and willing to help with whatever I needed - not question too stupid. Jess walked me through each step and ensured I always knew she was just a phone call away. Her transparency throughout the entire process also helped alleviate any additional stress. I can’t thank her enough.

Jess Doolan

Jess Doolan

  5   (256 reviews)
Seller review
Communication is key!
5 months ago
Communication is key!

Jess and the team at Stone handled our sale with professionalism and dedication. Working to a tight timeframe, Jess was able to hit the ground running from the moment we met. Jess's communication is excellent, her responsiveness and promptness, honesty and understanding approach sets her apart. We felt completely confident in her work and she ensured we were fully updated and aware of every aspect.

Jess Doolan

Jess Doolan

  5   (256 reviews)
85 - 96 of 906
© 2026 RateMyAgent