Jess has been absolutely exceptional throughout the entire process. From day one, she has been incredibly efficient, professional, and proactive, making everything feel smooth and stress free. Her communication is outstanding. she kept us informed at every step, responded promptly to any questions, and always took the time to explain things clearly. Jess genuinely goes above and beyond to help, and her attention to detail and dedication truly sets her apart. We felt supported, valued, and confident knowing she was handling the marketing of our home. We couldn’t be happier with the service we’ve received and would highly recommend Jess and the Stone Gungahlin team to anyone looking for an agent who truly cares and delivers exceptional results.

Jess Smith

star   4.9   (804 reviews)

From our first interaction with Jess she was open, genuine and very grounded - a very refreshing change when you have been to numerous open homes. Jess was knowledgeable about the property and clearly communicated the seller's expectations to us. She also went the extra step to make sure we didn't miss out on the opportunity of putting an offer in on the property we eventually bought. Jess' professionalism continued after exchange and settlement. She let us know what to expect at each point in time. We greatly appreciated Jess' assistance with our purchase.

Jess Doolan

star   5   (256 reviews)

We met with several agents for our sale before selecting Sam, and we feel he was absolutely the right choice for us. Sam stood out as genuine, prepared and professional. Sam had done his own initial research into our area before meeting with us, and asked specific questions to make sure he had a full grasp of the property before starting to talk numbers. Sam's grounded approach continued throughout the open homes, exchange and settlement periods. He clearly communicated to us the outcomes of each open home, his dealings with individual buyers, and what we should expect at each stage of the sale. We are very happy with the outcome of our sale.

Sam Dyne

star   5   (195 reviews)

Was fantastic from start to finish. As a new home buyer from a different state a lot of things were different or new to me. Sam was very patient and thorough. I loved the honesty and transparency. I had a hold up with solicitors and he even gave them a kick up the bum for me. Thankyou Sam

Sam Dyne

star   5   (195 reviews)

Jess immediately gave us the assurance needed to proceed with successfully selling our house, down to the detail of when to release the property onto the market, valuing the property and how to draw in potential buyers. We were confident in Jess' professionalism to strive towards our optimal goal while navigating factors beyond her control, always giving us the tools we needed in order to make an informed decision that would best serve us. Jess' helpful and frequent communication throughout every different process and open home was really appreciated - even when delivering updates of slower buyer activity or offer withdrawals, we were satisfied that Jess knew the brief of what we wanted and could be honest about whether we were still on track, what was working well and where to best pivot our strategy. What we truly valued most about Jess was how genuinely invested she was in letting us drive the approach autonomously, purely acting as a conduit to enact what it is we wanted when selling our property. Jess' overall vibe and obvious expertise in the field was another major benefit to us as we could be comfortable to instantly bring to her any matters that were weighing on our minds, understanding our perspective and listening intently to find the best solution for us in the end - including a generous discount on her commission following a disappointing first-offer withdrawal! We look forward to any future opportunities to engage with Jess again in a professional setting, thank you again Jess for your tireless efforts on the job!

Jess Smith

star   4.9   (804 reviews)

Thank you Jess for assisting us in the purchase of our first home. We’ve appreciated your patience with us throughout the process and, as first homebuyers, really valued your transparency and warmth in what can be a cutthroat property market. We felt valued not only as buyers, but felt seen and heard as individuals. Thank you Jess and your team for creating such a supportive experience for two clueless, often panicked first homebuyers!

Jess Smith

star   4.9   (804 reviews)

The agent was helpful during the initial stages of the purchase, including showing the property and attending to most of our queries prior to settlement. Communication before settlement was generally satisfactory. However, after settlement, several requests were not followed up properly, which was disappointing. We also felt pressured to repeatedly increase our offer to compete with an unseen buyer, and not all of our requests and concerns were clearly relayed to the vendors as we had asked. At times, it felt like the agent was acting more in the vendor’s interest rather than as a mediator between both parties, which made the process less comfortable for us as buyers. Overall, the experience was okay, but we were not fully satisfied due to gaps in post-settlement support, communication, and balance in representation. There is room for improvement in handling buyer concerns more thoroughly and impartially.

Jess Smith

star   4.9   (804 reviews)

I cannot recommend Sam Dyne highly enough for anyone looking to sell their property. From start to finish, Sam worked tirelessly to achieve the best possible outcome for us, consistently going above and beyond what we expected from a real estate agent. Sam’s commitment and work ethic were outstanding. He was extremely proactive and dedicated, always focused on finding the right buyer rather than taking shortcuts. It was very clear that he had our best interests at heart and was determined to secure the strongest result possible. His attention to detail was exceptional throughout the entire process. Sam kept us fully informed at every stage, explained each step clearly, and made sure no detail was overlooked. His knowledge of the market and strategic approach gave us complete confidence in his advice and decision‑making. One of the most impressive aspects of Sam’s service was his persistence in getting the contract exchanged. Despite facing significant challenges due to the buyer’s lawyer being extremely difficult to communicate with, Sam refused to let the deal stall or fall apart. He went out of his way to chase updates, follow up relentlessly, and keep all parties moving forward. His determination and problem‑solving skills were instrumental in achieving a successful exchange. Sam was always responsive, professional, and calm under pressure. Even in stressful moments, he remained positive and focused on finding solutions, which made the entire experience far less overwhelming for us as sellers. If you’re looking for an agent who truly works hard for their clients, pays close attention to details, and is prepared to go the extra mile to get the job done, Sam Dyne is the agent you want on your side. We are extremely grateful for his efforts and would not hesitate to work with him again or recommend him to others.

Sam Dyne

star   5   (195 reviews)

We needed an agent who could navigate a tight timeline to sell my mother’s home just before Christmas. After interviewing several candidates, we chose Jess for her professionalism, glowing reputation, and clear sales strategy. The results spoke for themselves: contracts were exchanged just 10 days after the first private viewing—without the need for public advertising—at a price we were very happy with. Having bought and sold many times before, we can confidently say Jess’s professionalism is in a league of its own. She allowed us to enjoy the holidays stress-free.

Jess Doolan

star   5   (256 reviews)

Jess and her team have been great to work with when selling my unit. She and Alex Ford have been prompt, helpful and professional. They also have great market insights and can come up with effective marketing strategies.

Jess Doolan

star   5   (256 reviews)

Jess was fantastic to work with. She communicated clearly, gave honest advice, and handled the entire sale smoothly from start to finish. I’m very happy with the result and would highly recommend her.

Jess Doolan

star   5   (256 reviews)

We had a fantastic experience working with Jess to sell our house. She was easy to deal with, always informative, and incredibly supportive throughout the entire process. Professional yet friendly, she made what could have been a stressful time feel completely seamless. Her guidance and communication were excellent, and we felt confident every step of the way. We would highly recommend her to anyone looking to buy or sell – she truly made the whole journey stress-free.

Jess Smith

star   4.9   (804 reviews)