So happy with Belle property Annandale. What an amazing bunch of professional agents - going above and beyond for their clients. Always friendly, respectful and accommodating. Been a pleasure having Anastasia as our agent - she Promptly replies to emails or phone calls and is kind and understanding and super professional.
Belle Property Annandale
I'll make this as short as possible. During our condition report at the start of February, we extensively listed a huge list of issues with cleanliness. The worst of these issues was the fact that I had to clean someone else's faecal matter, urine staining and pubic hair from the toilet... Other main issues were oil residue, food stains, and/or mould in almost all the cupboards and draws. The full list is much longer, but this gives you the gist. Our condition report stated that the place had been "professionally cleaned" but the agent is so far unable to provide evidence of this. Which is probably because it clearly wasn't... The agent has also said numerous times that they inspected the property and were satisfied it was OK...This is simply appalling given the ease in which we identified all the issues. In a situation were the tenant has such little power and protection, Belle Annandale have used that to their advantage cause significant stress and frustration through their inability to resolve the issue and provide good management to both the tenant and the owner. We spent lots of money and nearly the entire week cleaning the property, including cutting grass that was half a metre high, removing wasps from internal cupboards and wasp nests from the courtyard area. The initial response from the agent when we detailed the clearly poor condition of the property? "Your standards are high"... It's a damn shame that someone that has a job to manage properties thinks that providing a house in such a lousy condition doesn't have high standards. Don't you think? More recently the air con blew up (loud bang, smoke etc). We reported it and now 4 weeks later have yet to have what is supposed to be an "urgent repair" fixed. A couple of days ago, I learned that the owner has sacked this agent. Can't say I blame them. It would be great if tenants came first and actually got what they're paying for. Hopefully the new agent is a significant step up...
Belle Property Annandale
Lisa is always quick on responding with value input, attention to detail. Great to work with!
Belle Property Annandale
Responsive to landlord and tenant’s needs and addresses them promptly and effectively with least fuss.
Belle Property Annandale
Professional business delivered with a personal touch.
Belle Property Annandale
A few weeks ago my tenant decided to break lease. I was really worried trying to rent a apartment in the currently market. Renee and Stephen manage the whole process really well and manage to get me a raise in rent. Well done to both Property Managers.
Belle Property Annandale
Highly efficient, knowledgeable team who have been our property managers for a few years now. Anastasia is a brilliant communicator and will do her best promptly with any request from me or the tenants. Very reasonably priced and they were always able to secure great tenants for our property.
Belle Property Annandale
Renee is a trustworthy and transparent property manager with good communication skills. She has always been in touch about repairs and maintenance and has taken the time to answer any queries I have had. I know that Renee has a good relationship with the tenants as when they moved overseas they referred family members to take the lease. In a soft market it is reassuring to know that your property is being managed by safe hands. I highly recommend Renee to anyone in need of an experienced and trustworthy property manager.
Belle Property Annandale
Renne is always able to help with my requests and gets back to me very quickly. A real pleasure to deal with.
Belle Property Annandale
All aspects of property management have been managed very well, no matter who you deal with. Great team to manage our property
Belle Property Annandale
I moved the management of my NSW investment property to Belle Property around 12 months ago and have not looked back. The service, advice and attention to detail afforded by this agency is second to none. Renee in particular has been wonderful. The communication, which in my experience is paramount, is astute. Renee consistently keeps me up to date with all and anything as required in an efficient manner. I strongly recommend and encourage anyone in the inner west to use Belle Property.
Belle Property Annandale
We have used Belle Annandale for the past 5+ years to manage our investment property. Their expertise in selecting tenants, checking the property on a regular basis is faultless - why would you use anyone else!!. Thank you
Belle Property Annandale
