The exceptional service started well before I signed on the dotted line to list my property. James showed genuine care and interest by helping me review and sign a contract for a property I purchased via another agent. On selling my property, James kept me informed and I felt at ease at every stage of the campaign. I would not hesitate in recommending James.
James Annett
Lauchlan clearly understands the local market well and was in constant communication in regard to how the campaign was going, as well as dealing with challenges (such as a difficult neighbor and a snap lockdown) along the way. He was always clear and upfront throughout the process which helped managed expectations. Despite one of the most bizarre auctions you'd ever witness (through no fault of Lauchlan's) he kept a cool head and outlined a strategy to move forward. Contrary to our initial disappointment we then sold within a week post-auction for a price we were happy with.
Lauchlan Waterfield
Good market knowledge, very professional
Lauchlan Waterfield
There were some things about the property I am sure the previous owner did not advice Lachlan, water leak sound in bedroom and oven not working correctly, which I believe was known by to the owner, which I wish I was advised about, not Lachlan's fault.
Lauchlan Waterfield
Andrew’s local knowledge was second to none, and I always found him very responsive and that he had my best interests at heart in selling my property. The sales process was very smooth guided by Andrew.
Andrew James
Lauchlan did a fantastic job under very difficult circumstances. He remained professional even though he had to work around covid restrictions and a lock down plus a tenant who was unwilling to move out of our investment property. He still delivered an exceptional result.
Lauchlan Waterfield
I met with 3 agencies prior to listing my 2 bedroom apartment with Lauchlan. Of the three agents, Lauchlan had the most drive and came very well prepared wanting to win my business. He had a well articulated vision and price for apartment, and was able to assist with a cost effective small scale renovation in 2 weeks and presenting property. Lauchlan kept me well informed throughout and even communicated 15 minutes after Victorian snap lock down was announced to reassure. Very happy with result on auction day. I doubt I would have got this result following advice of other agents.
Lauchlan Waterfield
Lauchlan has been very professional, honest, knowledgeable and accommodating to all my enquiries and needs since day 1 at inspection. Although there were many interests on the day of inspection however Lauchlan had been very adequately responsive and informing through the whole process. Lauchlan has made my property buying experience very smooth and reassuring as he liaised with the vendors through the process. I highly recommend Lauchlan for his professionalism and exceptionally friendly and trustworthy personality.
Lauchlan Waterfield
Knowlege of the real estate market is excellent,as the way the seller communicates as well as the buyer is transparent and professional. J would like to add an important thing for as Lauchlan represents a large culture in contact with client.
Lauchlan Waterfield
Thanks to Andrew and the team we had a great success selling our home. The auction was a lively event with many commenting it was the best they'd been to! We were recommended by a friend to engage Andrew and he didn't let us down. 5 stars!
Andrew James
I've known Andrew for a long time and he's always been helpful and professional.
Andrew James
Every step of the way Lauchlan was helpful & professional, on many occasions going well above expected standards. In the year of Covid he guided us through a very stressful & confusing year. I am very grateful for the support & guidance he gave.
Lauchlan Waterfield
Belle Property Armadale
