Tristan and his team came highly recommended and unfortunately we ended up being disappointed with the lack of 'human' touch when it came to dealing with our home sale - We felt like our sale was small in comparison with others that Tristan had sold - after all, he had so many suburb records how could ours compete - whilst there are times that communicating by text message is warranted, we felt that at the most important steps (offer, going unconditional and the actual settlement) would warrant an actual phone call - we got the message loud and clear that you are a very busy agency but the personal touch was missing when it came to the little guys like us. On a side note - Chris was great to deal with - at the end of the day - our house sold, and it was within the time frame we needed which we appreciated.

Tristan Rowland



