Our agent has been with us from when we were building the house in Ballarat. He has been hands on and helpful as we are living interstate. Suitable tenants were difficult to find however our agent has come through for us.
Buxton Ballarat
Buxton has been my real estate agent for over five years and I have never thought of changing. I have no hesitation in recommending Buxton's as an honest and reliable real estate agent.
Buxton Ballarat
Kaelee was great to deal with and went over and above offering us fantastic service. A+++
Buxton Ballarat
communication was amazing. It happened so quickly and efficiently. the whole process from applying to moving in was such an easy process which made the move so much easier.
Buxton Ballarat
Great service, very friendly and flexible staff
Buxton Ballarat
Buxton Ballarat have been very professional in finding a new tenant for my property. They have held Open House Inspections, kept me up to date on those attending and their suitability. Having just repainted my home I was keen to find someone who was going to look after it. They have communicated fully with me and I feel certain they have chosen well for me.
Buxton Ballarat
Flynn was punctual and attentive. He acted in our best interest and ensured that the home was the right fit for us.
Buxton Ballarat
Honestly, I was struggling to get a good house with good feature including good human to assist getting my new lease house. And I got Chantal Ryan who helped me through my process to get a house I was looking for. And dealed with good approach. Positive attitude which make me not to think for second option. I really appreciate your way. I am glad . And looking forward to good approach in future. Cheers Sajana
Buxton Ballarat
Great communication, really understanding and compassionate towards our rental hunt.
Buxton Ballarat
December 2022 we had a smooth sign up with Buxton. Choosing a tenant went well. We felt settled and that out property was in good hands. Its April 2023 we have had 4 new property managers, (various reasons for them leaving) and each transition has been hard as we have to explain ongoing issues to be addressed. We have had an ongoing leak in the HWS (Hot Water System) this is disturbing the tenant and should be fixed under warranty. The property manager must organize an appointment between HWS provider and tenant -we provided all details. Countless times we have had to follow this issue up ourselves as landlords, sending emails and making calls which is what the property manager should be doing. If you do not follow up, they don't get back to you. Current property manager is not responsive to emails, we have made complaints about our experiences in writing and they have not been addressed or acknowledged - No response. Whats been happening is that maintenance issues are put through, we assign/approve the action to be taken, the issue is not carried thought/fixed by property manager, then weeks later the Buxton group goes on to send you the same maintenance request in the client portal. Currently, it is very frustrating because this ongoing issue is causing more damage to our property each week and no action has been taken for months. Our experience as land lords with Buxton has not been positive.
Buxton Ballarat
Tayla was an excellent agent throughout the process of finding a new tenant for my property. She ensured I was kept up to date with ledes and potential tenants for the property after every inspection, as well as ensuring that when applications did come through, they were objectively assessed as to whether they were a good fit for the property. I would strongly recommend Tayla from Buxton's Ballarat to anyone who has an investment property in the Ballarat area and is looking for a new property manager.
Buxton Ballarat
Nadine was absolutely amazing. Nadine was always contactable and assisted me with my application issues and approval process, making it so much easier. Thankyou for accepting me as a tenant, was an extremely quick process. Inspection of property, application and approval within 6 days is remarkable…
Buxton Ballarat
