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Our reviews

  5  
602 reviewsacross 45 different locations, showing 12.
Our qualities as told by our client reviews: reliable, dedicated, supportive, responsive, hard-working, local expert, clear communication.
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Seller review
Excellent service from Bruce Liu and his team
over 3 years ago
Excellent service from Bruce Liu and his team

We had a wonderful experience with Bruce Liu and his team when we sold our house. Bruce was very professional, knowledgeable, and responsive throughout the whole process. He gave us honest and helpful advice on how to prepare our house for the market, and he marketed it very well. He also negotiated a great price for us and handled all the paperwork smoothly. We were very impressed by his dedication and communication skills. He always kept us updated and answered all our questions promptly. He made the whole process stress-free and easy for us. We highly recommend Bruce Liu and his team to anyone looking for a real estate agent.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
The team that delivers
over 3 years ago
The team that delivers

The result speaks loud! Jackie and her team have achieved an exceptional and remarkable outcome. They have well demonstrated their incredible profession, enthusiasm and hardworking attitude during the sale campaign. The feeling of strong confidence has been brought in since the very first minute of the communication and throughout the entire journey. We have no doubts to work with Jackie and her team again and to strongly recommend them to anyone who may need help on selling or buying.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Outstanding service and best result achiever
over 3 years ago
Outstanding service and best result achiever

Jackie is one of the most hard-working people I know of. She gives her full attention on every detail during the inspections and follows up with every lead closely and gives us timely feedback. I love the way she interacts with us, always positive and pleasant and her professional manner and knowledge have also impressed us. We have achieved outstanding result in the end. I highly recommend her to anyone who is considering selling.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Buyer review
Service Prioritized Agent
over 3 years ago
Service Prioritized Agent

Efficient, Knowledgeable & Patient, Jackie has all the attributes that an outstanding agent should have. Thank you for helping us, will deal with you again.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Professional and Knowledgeable
over 3 years ago
Professional and Knowledgeable

Jackie was very professional and knowledgeable. All questions were answered promptly and when we had doubts, she was able to reassure us.

Jackie Ji

Jackie Ji

  5   (250 reviews)
Seller review
Bruce, “Ace” in the business
over 3 years ago
Bruce, “Ace” in the business

We recently sold our beloved home with Bruce and team. During the campaign, they have offered their professional opinions on number of things and achieved an amazing result in the end. Not to mention the work ethics this whole team presents! Bruce himself really understands the businesses and this wide neighbourhood! He is confident and knowledgeable about every step during the process! I am highly recommend him to anyone who is thinking of selling, all you need to do is to talk to him, follow his lead and take his advice! He will definitely bring the best possible result to you! Thank you Bruce, Jackie, Yang and my favourite auctioneer Steven!

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Professional and confident
over 3 years ago
Professional and confident

Bruce’s team has demonstrated his magnificent profession in the realestate business and always given us strong confidence of sale during the campaign. It’s been a great journey with his team.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Excellent services and prompt communications
over 3 years ago
Excellent services and prompt communications

Luke and his team provided outstanding services and supports all the way through the process including contract preparation, brief of the procedures, organising staging, arranging house inspections & auction. Appreciate their prompt communication and effort, absolutely five star realestate agent!

Luke Yang

Luke Yang

  5   (93 reviews)
Seller review
Excellent services and prompt communications
over 3 years ago
Excellent services and prompt communications

Bruce and his team provided outstanding services and supports all the way through the process including contract preparation, brief of the procedures, organising staging, arranging house inspections & auction. Appreciate their prompt communication and effort, absolutely five star realestate agent!

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Went above and beyond
over 3 years ago
Went above and beyond

We had a great experience with Bruce. He went above and beyond to ensure we get a satisfactory outcome

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Summary of Experience
over 3 years ago
Summary of Experience

It was a pleasure working with Bruce, he kept us up to date with all aspects during the campaign was very positive and on the day of the auction was working the crowd until he got the price we were after. I would highly recommend Bruce and his team to sell your home. Excellent job Bruce couldn't have asked for a more honest and professional agent with an extreme knowledge of the area. thanking you once again.

Bruce Liu

Bruce Liu

  5   (478 reviews)
Seller review
Professional and dedicate agent that deliver result
over 3 years ago
Professional and dedicate agent that deliver result

I brought and sold my property through Jackie. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative. To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Jackie. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all. To all sellers, if you are selling your property. Please talk to Jackie first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well: 1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there. 2) They have a very strong client database to help you locate the potential buyers. 3) They've been very transparent about every inspection results. 4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result. 5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis. 6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out. 7) High quality auction process - I've sold property through auction before, their's just superb! 8) No hidden cost, everything was upfront and clear! In summary, we were very happy with Jackie as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it! Thank you Jackie!

Jackie Ji

Jackie Ji

  5   (250 reviews)
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