Professional real estate agent you can trust and rely on!
I brought and sold my property through Bruce. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative.
To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Bruce. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all.
To all sellers, if you are selling your property. Please talk to Bruce and his team first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well:
1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there.
2) They have a very strong client database to help you locate the potential buyers.
3) They've been very transparent about every inspection results.
4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result.
5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis.
6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out.
7) High quality auction process - I've sold property through auction before, their's just superb!
8) No hidden cost, everything was upfront and clear!
In summary, we were very happy with Bruce and his team as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it!
Thank you Bruce!