Our profile

Our reviews

  5  
618 reviewsacross 45 different locations, showing 12.
Our qualities as told by our client reviews: reliable, dedicated, supportive, responsive, hard-working, local expert, clear communication.
Was this helpful?
Seller review
Excellent services and prompt communications
over 3 years ago
Excellent services and prompt communications

Bruce and his team provided outstanding services and supports all the way through the process including contract preparation, brief of the procedures, organising staging, arranging house inspections & auction. Appreciate their prompt communication and effort, absolutely five star realestate agent!

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
Went above and beyond
over 3 years ago
Went above and beyond

We had a great experience with Bruce. He went above and beyond to ensure we get a satisfactory outcome

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
Summary of Experience
over 3 years ago
Summary of Experience

It was a pleasure working with Bruce, he kept us up to date with all aspects during the campaign was very positive and on the day of the auction was working the crowd until he got the price we were after. I would highly recommend Bruce and his team to sell your home. Excellent job Bruce couldn't have asked for a more honest and professional agent with an extreme knowledge of the area. thanking you once again.

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
Professional and dedicate agent that deliver result
over 3 years ago
Professional and dedicate agent that deliver result

I brought and sold my property through Jackie. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative. To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Jackie. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all. To all sellers, if you are selling your property. Please talk to Jackie first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well: 1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there. 2) They have a very strong client database to help you locate the potential buyers. 3) They've been very transparent about every inspection results. 4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result. 5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis. 6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out. 7) High quality auction process - I've sold property through auction before, their's just superb! 8) No hidden cost, everything was upfront and clear! In summary, we were very happy with Jackie as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it! Thank you Jackie!

Jackie Ji

Jackie Ji

  5   (258 reviews)
Seller review
Fantastic Work
over 3 years ago
Fantastic Work

Jackie is very supportive, empathetic, pleasant to deal with and efficient in selling process. She understands the market our local area and ppl as well, she has been helping with all inspections and very responsive to clients. She’s also charisma and genuine trustworthy and lovely agent with a lot of care. I highly recommend Jackie as a fantastic agent.

Jackie Ji

Jackie Ji

  5   (258 reviews)
Seller review
Professional real estate agent you can trust and rely on!
over 3 years ago
Professional real estate agent you can trust and rely on!

I brought and sold my property through Bruce. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative. To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Bruce. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all. To all sellers, if you are selling your property. Please talk to Bruce and his team first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well: 1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there. 2) They have a very strong client database to help you locate the potential buyers. 3) They've been very transparent about every inspection results. 4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result. 5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis. 6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out. 7) High quality auction process - I've sold property through auction before, their's just superb! 8) No hidden cost, everything was upfront and clear! In summary, we were very happy with Bruce and his team as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it! Thank you Bruce!

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
Excellent job
over 3 years ago
Excellent job

Bruce is an excellent local real estate agent and his real estate knowledge and experience are second to none. He offered professional advices and explained the process crystal clearly from the beginning till end. He kept in touch with me and responded my enquires in a timely fashion. he’s honest and reliable, never empty words. He made practical plans and his ideas ware spot on, the sale result was tremendous! Bruce is absolute a gem! That was a pleasure to work with him. I cannot recommend him highly enough. Thanks Bruce 😊

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
excellent
over 3 years ago
excellent

态度很棒,房子卖前后帮助很多,很感谢Bruce

Bruce Liu

Bruce Liu

  5   (483 reviews)
Seller review
Great Work! Well done Luke!
over 3 years ago
Great Work! Well done Luke!

Vendor Luke was absolutely amazing to work with. Could not recommend Luke high enough. He was in constant communication with updates, and discussing what best strategy to get the our house sold for the best price. Also he organized an amazing auction for us, good number of buyer groups turned up, he created very intense competition during the auction, the price highly exceeded our expectations, especially in current market. Very happy about Luke’s service.

Luke Yang

Luke Yang

  5   (95 reviews)
Seller review
Very professional. Very pleasant.
over 3 years ago
Very professional. Very pleasant.

Very professional. Provide updates regarding progress of sale every week and after every open inspection. Overall, very pleasant experience. Always open and available for discussions. Always return phone calls.

Bruce Liu

Bruce Liu

  5   (483 reviews)
Buyer review
Highly recommend agent
over 3 years ago
Highly recommend agent

Luke and Bruce made buying a house such a breeze! I was new to home buying and have heard horror stories from friends and family about terrible agents. Luke and Bruce were professional and personal! They never made me feel uncomfortable and helped me every step of the way! Luke and Bruce explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker and the coop board. This made it very easy to move into new home in less than 1 month.

Luke Yang

Luke Yang

  5   (95 reviews)
Buyer review
Highly recommend agent
over 3 years ago
Highly recommend agent

Bruce and Luke made buying a house such a breeze! I was new to home buying and have heard horror stories from friends and family about terrible agents. Bruce and Luke were professional and personal! They never made me feel uncomfortable and helped me every step of the way! Bruce and Luke explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker and the coop board. This made it very easy to move into new home in less than 1 month.

Bruce Liu

Bruce Liu

  5   (483 reviews)
553 - 564 of 618
© 2026 RateMyAgent