My experience selling with Noel Susay and Sharon Quick through Buxton Hampton East in 2025 was very disappointing. The process lacked transparency, with an inaccurate appraisal, missed offers, a failure to disclose a potential conflict of interest, and one unattended open-for-inspection. This review reflects my personal experience only. I do not recommend this agency based on that experience and have lodged official complaints with Consumer Affairs Victoria and VCAT.

Noel Susay

star   4.8   (138 reviews)

Paul was professional and friendly throughout the entire process of selling our family home. He was easy to deal with, always quick to respond to messages and calls, and kept us well informed by liaising with us consistently across the campaign. We particularly appreciated his honesty, efficiency, and clear communication, which made the whole experience smooth and stress-free. his negotiation skills helped achieve a reasonable price, and even after the sale, his follow-up and post-communication were thorough and timely. We are very grateful for his support and highly recommend him.

Paul Sibley

star   4.9   (313 reviews)

I had experienced Paul's professionalism, knowledge and friendliness to prospective buyers at various properties in the Hampton area over the last few years. This, and the outstanding way he conducts an auction made it a no brainer when choosing an agent to sell my unit in Hampton. The whole experience was seamless, positive in all respects and produced a fantastic result. I would not hesitate to use Paul and his team again, and I highly recommend him to anyone contemplating selling in the wider Bayside area.

Paul Sibley

star   4.9   (313 reviews)

Noel is the ultimate professional. We met him at 2 open homes and while they didn’t suit us he did listen carefully to what we wanted. He didn’t waste our time by sending us unsuitable properties and he clearly has a broad range of connections with past customers and builders which certainly helped us get a property that really suited us. It was never a problem to show us the property on a number of occasions often the same or next day. He knew the property intimately so he obviously does his homework by and was able to get specifics from the vendor that we wanted to know. He called us within 20 minutes of settlement to congratulate us and let know that settlement had occurred. I cannot recommend Noel highly enough for both buying and selling and thank him for the great result he got for us

Noel Susay

star   4.8   (138 reviews)

Paul displayed great expertise and insight throughout the campaign and as an auctioneer, achieving a better than expected result. I found Paul to be honest and very approachable, and his excellent communication always kept me up to date with the progress of the campaign. As a team both Paul and Natalie understood my requirements and focussed on achieving them, they were very personable and a pleasure to work with. I would highly recommend Paul and Natalie for the sale of your property.

Paul Sibley

star   4.9   (313 reviews)

Thanks Paul and Natalie for making the process easy. We reached a great result and decided to sell prior to auction. The experience was excellent from start to finish. Transparent communication and real expectations were set. This is the second time we've engaged Paul and Natalie. Totally recommend. You won't be disappointed.

Paul Sibley

star   4.9   (313 reviews)

I had the pleasure of working with Paul as I searched for my ideal property. Paul displayed exceptional expertise and professionalism throughout the entire process. What stood out most was his deep knowledge of the local market and commitment to helping me find the best possible option within my budget. Paul was always available to address my queries, provide valuable insights, and offer honest advice that truly made me feel confident in my decisions. Thanks to Paul's dedication, I was able to find a property that perfectly matches my needs. I highly recommend him to anyone looking for a reliable, skilled, and supportive agent for their property journey.

Paul Sibley

star   4.9   (313 reviews)

Paul has been great. Easy to deal with, relaxed, great communication and not overbearing. Would highly recommend.

Paul Sibley

star   4.9   (313 reviews)

I had the pleasure of working with Paul as the selling agent for a property I purchased. He was prompt in answering any of my queries, and made the whole experience seamless. As a purchaser, its not always a great experience dealing with agents, but Paul was professional, personable, and great to work with!

Paul Sibley

star   4.9   (313 reviews)

Elizabeth is delighted with the experience of Buxton and Paul Sibley 10/10

Paul Sibley

star   4.9   (313 reviews)

Paul was great from the start in being highly transparent and kept us informed all the way through the process.

Paul Sibley

star   4.9   (313 reviews)

Paul was a pleasure to deal with. His communication was great right throughout the whole process. He was patient and understanding at all times. Would definitely recommend him.

Paul Sibley

star   4.9   (313 reviews)