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Our reviews

  4.9  
114 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: supportive, reliable, well-prepared, local expert, responsive, friendly, clear communication.
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Tenant review
A great experience
over 2 years ago
A great experience

It was really good. The whole experience was wonderful with assistance rendered as and when needed.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Landlord review
Huge thanks to Hanna and the C21 Team
about 3 years ago
Huge thanks to Hanna and the C21 Team

Organising to rent out our property through C21 Brockhurst has been nothing short of an amazing experience with Hanna. We are remote which makes managing our property quite challenging, however Hanna has made the entire process seamless. She is an asset to your business. Big thank you to you!

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
house rent
over 3 years ago
house rent

my agent is quite good. I love her approach and dealing with all things. it is great to connect with them.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Landlord review
Ultimate Professionalism
over 3 years ago
Ultimate Professionalism

Century 21 Team Brockhurst have managed my property for 8 years now. Laylah has been the manager for most of that time and I consider myself fortunate to have such a professional, knowledgeable, capable and stable person taking care of things.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
Amazing, Compassionate and the list goes on!
over 3 years ago
Amazing, Compassionate and the list goes on!

Even before we stepped out of our car to view the property, Laylah greeted us with a huge smile and full of energy and I immediately felt a connection with Laylah. It’s a huge house for just the 2 of us but we needed the space. We filled in the forms when we got home and in a matter of days received a call from Laylah to say we got the house ! Imagine my shock and I was filled with so much emotion ( considering we have a rental crisis now) and Laylah put me at ease. We went in to sign the lease and get the keys and again we were greeted with such an awesome vibe from such an awesome individual. Laylah was gentle with George ( he suffers from mental health , PTSD etc) and the sign up was a very smooth transaction because this beautiful lady here who is now our Property Manager dealt with the sign up with so much compassion, kindness and so very empathetic towards the both of us. We have been here now for about 2 months and this property has given George and myself a new lease of life so to speak. George is much more happier here in this very massive house and there is a calm that I feel knowing that we are going to be ok , that George is going to be ok, here in a house where we have created a home for the both of us and it will be ok because our Property manager Laylah is an awesome & kind person who puts us at ease even when we have had to ask for a couple of maintenance issues( a very stressful situation to be put in when we only just moved in) it was received with kindness and the maintenance was carried out promptly.( thanks to our very awesome landlord as well!) So, we would definitely recommend our Property Manager Laylah of Century 21 Brockhurst.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
Friendly and Informative
over 3 years ago
Friendly and Informative

Laylah and the staff at Century 21 Team Brockhurst have been so friendly, prompt with responses regarding queries and so accommodating when I came in to sign my lease with a very nosy 2 year old.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
Efficiency
over 3 years ago
Efficiency

Such a pleasure to work with this team, details were explained in full and they always follow up with concerns and questions. My realtor is efficient and polite.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
A wonderful business.
over 3 years ago
A wonderful business.

From our first meeting at a house open, I had a good feeling about Laylah Richardson at Century 21 Team Brockhurst. And while I only met her twice before the commencement of our lease with Century 21, I found Layalah to be compassionate, charismatic, and professional. My roommates, similarly, had nothing but positive comments to make about her conduct in the house opens they attended. All in all, it has been a wonderful experience leasing through Century 21, and Laylah in particular may be the best property manager I have met in my 12 years of renting.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Landlord review
Excellent property management service
over 3 years ago
Excellent property management service

Very professional property management team. Quick response with solution to client request. I am 100% satisfied and happy to recommend to all.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Landlord review
Professional, personable and values driven management service
over 3 years ago
Professional, personable and values driven management service

Laylah and the team at C21 Brockhurst have been looking after our property since we purchased it from interstate a couple of years ago. Even before we had a tenant in, C21 helped use through settlement by conducting walk through and coordinating reliable, high quality trades people to address issues and get the property up to a great standard. I view the property as being very much the tenants home, it’s not mine, (if anything it’s still the banks) and I wanted to ensure that whomever is living there has all their needs addressed. Laylah is amazing at this; raising issues immediately, always quick to reply and action mine and the tenants requests. I couldn’t ask for anything more, I am confident that our investment is getting the best of care and I would highly recommend C21 to anyone looking for a professional, personable and values driven agency who clearly take pride in delivering great property management to owners and tenants alike.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Landlord review
Laylah took care of everything making our life so much easier
over 3 years ago
Laylah took care of everything making our life so much easier

Laylah works so hard in the background. Takes care of everything required without being prompted or asked. She genuinely makes our life so much less stressful taking all the worry away from us. We cannot recommend Laylah enough and will most definitely be using her in the future. Thank you!

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
Tenant review
Most Amazing People
over 3 years ago
Most Amazing People

I’ve had Laylah Richardson for the past year and she’s been nothing but amazing, not only has she been incredible when accomodating me and my 1 year old but her vast knowledge in the industry is superb. I’m forever grateful that I’ve been able to continue my rental journey with her.

CENTURY 21 Team Brockhurst

CENTURY 21 Team Brockhurst

  4.9   (843 reviews)
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