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Our reviews

  4.9  
634 reviewsacross 21 different locations, showing 12.
Buyer review
The true gem of the blue mountains!
almost 6 years ago
The true gem of the blue mountains!

Helen has been an absolute dream to work with! She has been prompt, friendly and has gone above and beyond in helping us navigate buying our first home. There were many instances where Matt & I finished up a call with Helen, sigh happily and say to each other “she’s so amazing!” Honestly wouldn’t recommend anyone else and will definitely be using Helen and Chapman if we eventually sell in the future.

Helen Harris

Helen Harris

  5   (354 reviews)
Buyer review
Genuine and professional.
almost 6 years ago
Genuine and professional.

Jonathan and his team at Springwood office were fantastic. We had been looking for around 6 months to purchase our family home and we finally did it!!. I would highly recommend joining Jonathan's VIP email lists to get properties before they are listed online. Thank you again Jonathan, Helen and Claudia for your professionalism throughout our purchase.

Jonathan Crisp

Jonathan Crisp

  4.9   (228 reviews)
Seller review
A very professional experience.
almost 6 years ago
A very professional experience.

Market knowledge, communication and professionalism were excellent. There was understanding and positive support throughout the sale.

Helen Harris

Helen Harris

  5   (354 reviews)
Buyer review
Fantastic and Friendly
almost 6 years ago
Fantastic and Friendly

Claudia was exceptional in helping us find and purchase our first home. She showed us kindness, professionalism and was very friendly.

Claudia Hayes

Claudia Hayes

  5   (108 reviews)
Buyer review
A wonderful experience!
almost 6 years ago
A wonderful experience!

Helen made our purchasing experience as smooth as it could be. We had been looking for a while to found a home that ticked all our boxes. She kept in touch throughout this time and ended up finding us exactly what we wanted! Helen was friendly, professional and always available. We actually sold our previous home with Helen and found her to be just as wonderful when selling, too! Thanks so much for looking after us!!

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Sound Guidance Throughout Sale
almost 6 years ago
Sound Guidance Throughout Sale

Helen kept us up to date on a very successful sale. We recommend Helen Harris from Chapman as an excellent professional agent who can meet and exceed your expectations for a great sale and service in the Blue Mountains. Thanks Helen, from Michael.

Helen Harris

Helen Harris

  5   (354 reviews)
Buyer review
Our dream home
almost 6 years ago
Our dream home

Helen helped us to secure our dream mountains home in a very competitive market.

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
Diligent and Honest Approach
almost 6 years ago
Diligent and Honest Approach

Jonathan immediately put us at ease with his local knowledge and experience in the Mountains. We benefited greatly from his views and contacts pre-listing about possible improvements and presentation. During the sale process, everyone at Chapmans gave individual attention to the many potential buyers throughout the viewing process - and kept in touch with us about their feedback. The whole process was managed methodically and professionally - which is all we could have asked for.

Jonathan Crisp

Jonathan Crisp

  4.9   (228 reviews)
Buyer review
Claudia was an enthusiastic agent
almost 6 years ago
Claudia was an enthusiastic agent

Claudia created very positive environment and good vibes. When i arrived with the removalist after I had settled the property and we had piled my stuff at the front door I was somewhat peeved to find the front door did not have a key and was inoperable. I then had to get out a locksmith to have a deadlock attached so I could use the front door. I do not personally blame Claudia for this because it is pretty standard to have houses sold with basic defects but it is disappointing. I had building inspected but he did not pick up on the lack of access through the front door. Vendors should be made by the agent to have basic minimum standards in the presentation of their property.

Claudia Hayes

Claudia Hayes

  5   (108 reviews)
Seller review
Recent sale
almost 6 years ago
Recent sale

Helen and her team were excellent to work with and sold our property very quickly for the price we were after. Highly recommended

Helen Harris

Helen Harris

  5   (354 reviews)
Seller review
warm, confident, professional
almost 6 years ago
warm, confident, professional

Helen was always positive, cheerful, a great communicator who always provided great feedback. Her experience and her knowledge of the local market helped us to achieve the best outcome with the sale of our home. A warm, confident person determined to succeed in a professional and competent manner.

Helen Harris

Helen Harris

  5   (354 reviews)
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