very responsive and helpful

Downton Property

star   4.9   (392 reviews)

Communication was excellent, response time very quick and super transparent from the beginning. They were really personable, which made the experience “feel right.” I don’t ask for much, but my expectations were exceeded. I’m impressed. Go team!!

Downton Property

star   4.9   (392 reviews)

Good response and polite

Downton Property

star   4.9   (392 reviews)

They were able to get tenants who were responsible and caring for my property. At all times they let me know what needs doing. ergo towel rail loose, then the handy man is called in to fix it, stopping damage to the wall.

Downton Property

star   4.9   (392 reviews)

professional service Excellent communication, highly recommended

Downton Property

star   4.9   (392 reviews)

Kelly from Downton Property has consistently demonstrated excellent communication throughout the entire process. Every update was clear, timely, and easy to understand, which made decision‑making much simpler. They listened carefully, explained options without jargon, and ensured I always knew what to expect next. Their market knowledge was equally impressive. They provided accurate insights into pricing, trends, and local conditions, helping me make informed choices with confidence. Their understanding of the area and current market dynamics added real value and saved a lot of time. When it came to negotiation, they showed strong skills and a calm, strategic approach. They advocated effectively on my behalf, identified opportunities, and worked hard to secure favourable terms. Their ability to balance firmness with professionalism made a noticeable difference in the final outcome. Overall, their professionalism stood out at every stage. They were reliable, respectful, and transparent, always maintaining high standards of conduct. The entire experience felt smooth, organised, and stress‑free because of their consistent commitment to doing things the right way.

Downton Property

star   4.9   (392 reviews)

Nat was fantastic. Was a pleasure working with her and the team. Would highly recommend them. Great people with great knowledge. Thanks.

Downton Property

star   4.9   (392 reviews)

Great experience, property manager understood my urgency for a new place and processed the lease agreement and everything really fast.

Downton Property

star   4.9   (392 reviews)

Kelly is so professional, understanding my needs as a property owner and keeping me informed of all processes. I feel I am able to relax with Kelly managing my property.

Downton Property

star   4.9   (392 reviews)

Great team after months of searching for a new place to call home first two properties me and my partner viewed they exepted our application they made sure everything was up to standard thank you to the downton team highly recomended

Downton Property

star   4.9   (392 reviews)

After inspecting the lady said that the house was available on the 10th. We got a call back after we got the house saying that the available date is 13th. We requested if it’s possible to move in on the 12th and they said we will have to talk to Emily and she’s away. Called back again last week and they said she’s back and we emailed her again if it is possible but still no response. We got a reply back from Emily on the same email but she ignored our message and was asking us what time we can pick up the keys on the 13th. My partner called back again today and Milly I think picked up the call and when my partner asked again she sounded annoyed and replied, “we already told you that it is available only on the 13th”. When we signed up for the 1 energy the lady was nice and said that most cases it is possible to pick up the keys the day before and I am not happy with how things are going with the agent before we move in.

Downton Property

star   4.9   (392 reviews)

Great communication and care for property. Was thorough on final inspection which saved me A bit of money

Downton Property

star   4.9   (392 reviews)