Tenant review
Our reviews
415 reviewsacross 50 different locations, showing 12.
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Tenant review
3 months ago
Professional and responsive throughout
Very professional and easy to deal with. Communication was quick and clear, and they showed great understanding of the market. The whole process felt smooth and well-managed. Highly recommend.
Downton Property
Landlord review
3 months ago
Great level of communication, always clear, concise and the right amount information.
Everything is well planned making thinks simple and stress free. Always professional and easy to talk to, nothing is ever a hassle.
Downton Property
Landlord review
3 months ago
Kelly is always willing to go that extra mile
very responsive and helpful
Downton Property
Tenant review
3 months ago
Possibly the best experience I’ve ever had with a real estate agency
Communication was excellent, response time very quick and super transparent from the beginning. They were really personable, which made the experience “feel right.” I don’t ask for much, but my expectations were exceeded. I’m impressed. Go team!!
Downton Property
Tenant review
Landlord review
4 months ago
The ladies are amazing they take their work very seriously.
They were able to get tenants who were responsible and caring for my property. At all times they let me know what needs doing. ergo towel rail loose, then the handy man is called in to fix it, stopping damage to the wall.
Downton Property
Tenant review
4 months ago
Fantastic communication and professionalism
professional service Excellent communication, highly recommended
Downton Property
Landlord review
4 months ago
The rental team’s communication has been excellent. Everything has been clear, prompt, and easy.
Kelly from Downton Property has consistently demonstrated excellent communication throughout the entire process. Every update was clear, timely, and easy to understand, which made decision‑making much simpler. They listened carefully, explained options without jargon, and ensured I always knew what to expect next. Their market knowledge was equally impressive. They provided accurate insights into pricing, trends, and local conditions, helping me make informed choices with confidence. Their understanding of the area and current market dynamics added real value and saved a lot of time. When it came to negotiation, they showed strong skills and a calm, strategic approach. They advocated effectively on my behalf, identified opportunities, and worked hard to secure favourable terms. Their ability to balance firmness with professionalism made a noticeable difference in the final outcome. Overall, their professionalism stood out at every stage. They were reliable, respectful, and transparent, always maintaining high standards of conduct. The entire experience felt smooth, organised, and stress‑free because of their consistent commitment to doing things the right way.
Downton Property
Landlord review
4 months ago
Excellent communication and service
Nat was fantastic. Was a pleasure working with her and the team. Would highly recommend them. Great people with great knowledge. Thanks.
Downton Property
Tenant review
4 months ago
Excellent communication and highly cooperative
Great experience, property manager understood my urgency for a new place and processed the lease agreement and everything really fast.
Downton Property
Landlord review
4 months ago
New lease
Kelly is so professional, understanding my needs as a property owner and keeping me informed of all processes. I feel I am able to relax with Kelly managing my property.
Downton Property
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