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Our reviews

  4.9  
420 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: local expert, reliable, supportive, friendly, well-prepared, responsive, clear communication.
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Landlord review
Thanks for fixing a mess
over 3 years ago
Thanks for fixing a mess

Thanks Kylie and the team and Downton. The previous property manager left me with a mess - repairs and maintenance had not been done and the tenant was leaving! Kylie quickly turned it around at least cost. She communicated with me every step so I knew it was all under control and coming together. I really felt she listened to what I wanted - minimise costs and vacancy. All her suggested works were sensible and reasonable cost. The result was the house was repaired to a good standard quickly and a tenant moved in in a bit over a week. I'm really grateful to you Kylie, Thanks so much! I don't usually write reviews but I know you did so much work behind the scenes getting this great result for me.

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Easy to find house but negligence in the maintenance
over 3 years ago
Easy to find house but negligence in the maintenance

Got the house after all the check. The house is just okay because lots of maintenance needed in the house. Almost filled whole condition report about the house. Couple of emergency repair regarding kitchen tap, Laundry tap, bathroom tap are the main issues. I have reported about the maintenance but almost more than a week but no response. We are unable to use any tap. Being a tradie I can fix but they said go suffer through agency. 😡😡😡 Very poor response about the query

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Kelly Males - A True Gem!
over 3 years ago
Kelly Males - A True Gem!

Let me start by explaining that I have lived in a lot of rentals in my time. I'm 31 this year and I have lived in approximately 33 rentals in my time, many of which during my adulthood were in the Hobart region with various agencies. I had not come across an agent as dedicated, professional and courteous until I met Kelly. With our current lease soon to expire, Kelly went above and beyond with her communicative skills and efficiency, having us inspecting and into a new rental *within a week* when we were possibly on the cusp of homelessness. Her attention to detail and truly kind, thoughtful and genuine approach will stick with me far beyond my dealings with the agency and the current rental, and I wish only good things to happen to her. On top of this, the crew at Downton are incredibly responsive and polite, and they should be lauded for their excellent manner and professionalism. Myself and my friend are extremely grateful, and very appreciative of the quality of service we have already experienced dealing with Downton Property and their employees. 11/10 Joe

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Supportive people
over 3 years ago
Supportive people

I really enjoyed my experience with Downton property. They were supportive during the entire process, and helped me go through it. I highly recommend Downton Property!

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Such an easy process
over 3 years ago
Such an easy process

The whole process was so easy from start to finish, everything that was promised was delivered we are so happy

Downton Property

Downton Property

  4.9   (395 reviews)
Landlord review
First time using Downton property and would recommend them.
over 3 years ago
First time using Downton property and would recommend them.

Really great experience dealing with the team from Downton, market knowledge second to none, not to mention how fast things moved, and had a contract on my rental within the first week. Amazing

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Amazing property manager
over 3 years ago
Amazing property manager

Inspected a house, great communication, great support through out the inspection. Kept in touch with me over the next few days. Got keys for new rental property a week later. Fantastic team work, easy to talk to and communication is perfect. Kelly you are am amazing property manager and have so many things in palace so promptly to complete and our new property. 5 stars all around

Downton Property

Downton Property

  4.9   (395 reviews)
Tenant review
Great service and communication
over 3 years ago
Great service and communication

I can’t fault the experience I have had with Nat, Kelly & her team on gaining my first rental. The process was very smooth, they always answer my calls and emails (I’m sure they’ll ease with time) sorry!! As a first time renter, they’ve gone above and beyond. If I could give more than 5 stars, you would get it! Thanks Downton Property

Downton Property

Downton Property

  4.9   (395 reviews)
Landlord review
Highly Recommended!
over 3 years ago
Highly Recommended!

Downton Property and all the staff I have dealt with are first rate. Highly recommend.

Downton Property

Downton Property

  4.9   (395 reviews)
Landlord review
Very efficient and helpful
over 3 years ago
Very efficient and helpful

The Downtown property real estate team was very helpful and efficient to conduct the lease of my property, finding the right tenants and looking at all the aspects that needs to be taken care of for an appropriated lease process.

Downton Property

Downton Property

  4.9   (395 reviews)
Landlord review
Fantastic customer service and communication
over 3 years ago
Fantastic customer service and communication

The team at Downton always go above and beyond to provide excellent customer service. The process to find a new tenant was seamless and the team communicated professionally and promptly throughout. We are very happy with the result. Thank you so much to the whole team at Downton.

Downton Property

Downton Property

  4.9   (395 reviews)
Landlord review
Unbeatable service and communication.
over 3 years ago
Unbeatable service and communication.

We highly rate the service we have received from the super Ks, Kelly and Kylie. We have four properties managed by Downton and we are really happy with the communication and level of professionalism. They have got us great tenants over the time and have managed tradespeople with ease. We appreciate all they have done to get great results on our rental returns.

Downton Property

Downton Property

  4.9   (395 reviews)
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