Michelle has outstanding market knowledge and we thoroughly appreciated that she communicated at all times in an open and straight-forward style. She was always available to answer any questions and responded promptly to our queries. She acted in a fair and professional way, using her extensive experience to make the purchasing process smooth, reaching completion in a timely manner.
Michelle Kerr
As a buyer it was a delight dealing with Michelle as the agent. She was very professional, fair and reasonable. She kept me informed through the sales process and advised truly but without pressure. I respect her and the Duet team for their ethics, principles and way of doing business.
Michelle Kerr
Michelle was really great in every aspect of the sale of our house, from advice about getting the property ready for sale, to continual communication throughout the sale process, to being 'on fire' during open for inspections. She was a straight shooter in her dealings with us regarding price and the market environment. She was also incredibly helpful around arranging settlement and sorting out things to everyone's satisfaction. We would highly recommend her.
Michelle Kerr
We found Michelle to be very knowledgeable of the market conditions in our locality. She kept us grounded and never gave us unrealistic expectations while still giving us confidence that our property would sell in a short time. Michelle delivered, even achieving the sale price she had advised us to expect. We've gone on to recommend Michelle and her agency to friends.
Michelle Kerr
We decided to appoint Michelle based on her reputation in the local market and from recommendation from friends who had used Michelle's services, and we were very happy with our decision. Michelle knew the market well and we never felt she was trying to "buy" the listing of our property but gave us an honest assessment of the market and the price she thought could be realistically achieved. The service from start to finish was excellent and she was so easy to talk to and deal with. She successfully sold our property after 3 home opens at the maximum price that we had expected to achieve. Her follow up service whilst the property was under offer was excellent. She also had a very good back up office staff who were always available and always very helpful. We would have no hesitation in recommend Michelle to any other prospective vendors in her local area.
Michelle Kerr
My view of real estate agents is generally pretty grim but Michelle has restored my faith. Professional, great price and fantastic staff. Thank you.
Michelle Kerr
We chose Susan to sell our house despite the fact it was in Subiaco and Susan typically sold in other suburbs in the western suburbs? Why? Because we knew we could trust her and that she would do everything she could to get us the best deal. Her research was impeccable. Her marketing strategy was excellent and despite having some reservations with it initially, she proved she was right with the multiple offers we received. Her initial estimate of the price she thought we'd get was spot on. Susan's recommendations for stylists and tradies were great. What stands Susan apart from other agents is her integrity and her unrelenting endeavour to get a deal done - she drove to the other side of Perth to get an offer signed; she would not waste our time with tyre-kickers; she even opened on a long weekend when most other agents take a break. My 10 year old daughter now worships Susan and no longer wants to be a lawyer or doctor but wants to be Susan! Thank you Susan for your amazing hard work and your honesty, but mostly for making this whole process a lot less difficult and stressful than it normally would be. Your humour and positive attitude really helped when we thought we wouldn't sell for the price we wanted. We cannot thank you enough mate! As far as we are concerned, in terms of real estate agents in the western suburbs, there is Susan and then daylight.
Susan James
I was very impressed with Susan’s professionalism from my first meeting with her and throughout the purchasing process. Her knowledge, guidance and proactive approach were invaluable and the genuine care she showed for the interest of both parties in the sale process was appreciated. I am happy to highly recommend her.
Susan James
Over some years, our contact with Susan has been very successful as a result of her very professional approach. She knows her market well, and has been so helpful with her knowledge and experience. She is meticulous with detail, very understanding of a clients' requirements - and thoughtful with her presentation and style. We have no hesitation in saying she is the BEST!
Susan James
I can’t speak highly enough about Susan. She is hard-working, professional, intelligent, and honest. Susan used evidenced-based opinions to guide us through a difficult market, keeping us informed every step of the process. She is very articulate and friendly, with exceptional interpersonal skills. She showed an innate ability to read and ‘navigate’ a variety of personalities, which is something that can’t be taught. We trusted in Susan’s ability to sell our home from our first meeting, and in our opinion, there is no other choice. Susan is the real deal.
Susan James
Susan was a wonderful agent. her communication was spot on, and went out of her way on her schedule to ensure that we had sufficient time to make our decision. Susan and her team were very patient with all of our requests, and spent a lot of time pre-completion on the settlement inspection to ensure everything was working to the correct order. We would recommend her for her buy-side or sell-side roles in the future.
Susan James
We always felt very confident with Susan. She included us in all her recommendations and explained her thinking every step of the way. She provided evidence and reasons to support her suggestions and we felt included in the process. Susan worked hard behind the scenes to ensure everything ran smoothly and kept us informed at all times. Any problems that arose were dealt with swiftly and smoothly. We would be happy to recommend her as a professional agent with integrity and excellent interpersonal skills. We appreciated her honesty and thoroughness.
Susan James
