Our profile

Our reviews

  5  
437 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Buyer review
Exemplary Service
about 6 years ago
Exemplary Service

From the very outset, Susan was very friendly, supportive and extremely efficient. Her extensive knowledge of the area, and her vast experience and expertise, places Susan as one of the top agents we have ever encountered. Thank you Susan- you have been a delight to work with!

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Professional, friendly, and knowledgeable
about 6 years ago
Professional, friendly, and knowledgeable

Craig has deep experience and a fantastic understanding of the market. He worked hard for us to achieve the best possible result. We were very happy with the professionalism of both him and the entire Duet team.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Buyer review
Efficient and customer focussed
about 6 years ago
Efficient and customer focussed

We met Craig at various houses when we were searching for a suitable property in the Wembley area. We were impressed with his knowledge of the locality and his direct and business-like approach. We purchase the property at auction which was a first-time for us - Craig provided sound advice and support on the day. We are happy to recommend him to any potential clients.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Buyer review
Fantastic from start to finish!
over 6 years ago
Fantastic from start to finish!

Susan was brilliant; quick to respond and provide updates, friendly and knowledgeable. Susan and her team made the entire process smooth and pleasant from start to finish.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Total Commitment
over 6 years ago
Total Commitment

Susan gives total commitment to the sales process in a discrete, no fuss and thoroughly professional manner. Her communication and feedback turn around was excellent and I felt very confident in her process and delivery.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Honest, hard working and professional
over 6 years ago
Honest, hard working and professional

We have built up an excellent relationship with Susan who sold our home during some very tricky times (rezoning, covid 19) and she was extremely professional, honest and diligent through the whole process. She gave us good advice and always worked hard to make sure we got the best deal possible. Susan communicated clearly and promptly so we were always confident we knew what was going on. We have no hesitation in recommending Susan and we would use her services again.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
My experience with Susan was such that I would recommend her to anyone I know who is about to sell t
over 6 years ago
My experience with Susan was such that I would recommend her to anyone I know who is about to sell t

I related immediately to Susan because I found her her to be both empathetic and professional. Susan gave me excellent advice on how to “stage” my home for sale and worked immensely hard to obtain suitable, offers. I am extremely grateful to Susan, not only for her stellar efforts in obtaining a good price for my house, but also for her help in finding me a new place once the sale had come through. She phoned me as soon as she saw the house come on the internet and within the week my offer had been accepted. The house is everything I wanted but, as I was not actively looking at that particular time, I would have missed it completely. I feel forever in Susan’s debt!

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Honest and personal experience
over 6 years ago
Honest and personal experience

Craig was very real and authentic to deal with, and always helpful throughout the process. Duet as a whole was a very professional group and we wouldn't hesitate to recommend them.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Seller review
Professional and caring
over 6 years ago
Professional and caring

We are pleased that we selected Susan to sell our family home of 50 years. She was sensitive to the feelings of my elderly father who was moving into care and provided sound advice as to the manner of selling the property and the way in which it should be prepared for sale. This limited the upheaval for Dad and achieved the best results in a difficult market. She was very good at communicating the progress of the sale and the options available to us as the offers came in. I would not hesitate to recommend Susan to anyone looking to sell in this area as she has a very good understanding of the local market and brings enthusiasm and professionalism to the task.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
3/9 Mary street Claremont
over 6 years ago
3/9 Mary street Claremont

We feel lucky to have chosen Susan to act on our behalf to sell our aunt's unit. She was a delight to deal with, charming while remaining frank and honest in her advice and suggestions. We would have no hesitation in recommending her to anyone. She's a gem. Tony Chapman, Jane Lawrence and Judy Butterly

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Professional, diligent,
over 6 years ago
Professional, diligent,

Our experience with Susan really stood apart from our dealings with other agents in the past. She was tireless in her efforts to get us the best possible sales result, and was unfailingly professional in her approach to our sales process. More than anything, though, her integrity really shone through in all of our dealings and we would have no hesitation whatsoever in recommending her to other sellers.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Professional and Thorough
over 6 years ago
Professional and Thorough

Susan successfully sold my home and was utterly honest and professional throughout. She has an engaging manner, a thorough knowledge of the market, and sets realistic goals. It was such a pleasure to have her represent me in the sale of my home.

Susan James

Susan James

  4.9   (401 reviews)
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