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  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
The best real estate in the area.
over 6 years ago
The best real estate in the area.

We found Michelle to be very knowledgeable of the market conditions in our locality. She kept us grounded and never gave us unrealistic expectations while still giving us confidence that our property would sell in a short time. Michelle delivered, even achieving the sale price she had advised us to expect. We've gone on to recommend Michelle and her agency to friends.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Sale of 6A Mountjoy Road, Nedlands
over 6 years ago
Sale of 6A Mountjoy Road, Nedlands

We decided to appoint Michelle based on her reputation in the local market and from recommendation from friends who had used Michelle's services, and we were very happy with our decision. Michelle knew the market well and we never felt she was trying to "buy" the listing of our property but gave us an honest assessment of the market and the price she thought could be realistically achieved. The service from start to finish was excellent and she was so easy to talk to and deal with. She successfully sold our property after 3 home opens at the maximum price that we had expected to achieve. Her follow up service whilst the property was under offer was excellent. She also had a very good back up office staff who were always available and always very helpful. We would have no hesitation in recommend Michelle to any other prospective vendors in her local area.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Stress free with great result
over 6 years ago
Stress free with great result

My view of real estate agents is generally pretty grim but Michelle has restored my faith. Professional, great price and fantastic staff. Thank you.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Susan James: the agent you can trust and rely on
over 6 years ago
Susan James: the agent you can trust and rely on

We chose Susan to sell our house despite the fact it was in Subiaco and Susan typically sold in other suburbs in the western suburbs? Why? Because we knew we could trust her and that she would do everything she could to get us the best deal. Her research was impeccable. Her marketing strategy was excellent and despite having some reservations with it initially, she proved she was right with the multiple offers we received. Her initial estimate of the price she thought we'd get was spot on. Susan's recommendations for stylists and tradies were great. What stands Susan apart from other agents is her integrity and her unrelenting endeavour to get a deal done - she drove to the other side of Perth to get an offer signed; she would not waste our time with tyre-kickers; she even opened on a long weekend when most other agents take a break. My 10 year old daughter now worships Susan and no longer wants to be a lawyer or doctor but wants to be Susan! Thank you Susan for your amazing hard work and your honesty, but mostly for making this whole process a lot less difficult and stressful than it normally would be. Your humour and positive attitude really helped when we thought we wouldn't sell for the price we wanted. We cannot thank you enough mate! As far as we are concerned, in terms of real estate agents in the western suburbs, there is Susan and then daylight.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Highly Recommend
over 6 years ago
Highly Recommend

I was very impressed with Susan’s professionalism from my first meeting with her and throughout the purchasing process. Her knowledge, guidance and proactive approach were invaluable and the genuine care she showed for the interest of both parties in the sale process was appreciated. I am happy to highly recommend her.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
We have used Susan James for both buying and selling several times and recommed her highly
over 6 years ago
We have used Susan James for both buying and selling several times and recommed her highly

Over some years, our contact with Susan has been very successful as a result of her very professional approach. She knows her market well, and has been so helpful with her knowledge and experience. She is meticulous with detail, very understanding of a clients' requirements - and thoughtful with her presentation and style. We have no hesitation in saying she is the BEST!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
A pleasure to deal with from start to finish.
over 6 years ago
A pleasure to deal with from start to finish.

I can’t speak highly enough about Susan. She is hard-working, professional, intelligent, and honest. Susan used evidenced-based opinions to guide us through a difficult market, keeping us informed every step of the process. She is very articulate and friendly, with exceptional interpersonal skills. She showed an innate ability to read and ‘navigate’ a variety of personalities, which is something that can’t be taught. We trusted in Susan’s ability to sell our home from our first meeting, and in our opinion, there is no other choice. Susan is the real deal.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Wonderful purchasing experience with Susan and her team
over 6 years ago
Wonderful purchasing experience with Susan and her team

Susan was a wonderful agent. her communication was spot on, and went out of her way on her schedule to ensure that we had sufficient time to make our decision. Susan and her team were very patient with all of our requests, and spent a lot of time pre-completion on the settlement inspection to ensure everything was working to the correct order. We would recommend her for her buy-side or sell-side roles in the future.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Honest and empathetic
over 6 years ago
Honest and empathetic

We always felt very confident with Susan. She included us in all her recommendations and explained her thinking every step of the way. She provided evidence and reasons to support her suggestions and we felt included in the process. Susan worked hard behind the scenes to ensure everything ran smoothly and kept us informed at all times. Any problems that arose were dealt with swiftly and smoothly. We would be happy to recommend her as a professional agent with integrity and excellent interpersonal skills. We appreciated her honesty and thoroughness.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Informed, Efficient and Friendly
over 6 years ago
Informed, Efficient and Friendly

I recently sold my house through Susan (Duet) in two weeks and found her to be very well-informed about the market and very astute. She was savvy in her marketing and very friendly and efficient in her approach. Susan also possesses the critical qualities of integrity and realism.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional and wonderful to deal with
over 6 years ago
Professional and wonderful to deal with

We bought our current house from Susan, and we were so impressed with her we used her to sell my grandparents house and then our house. In each sale, Susan was flawless. She is so professional, efficient, and her attention to detail is outstanding. We couldn’t rate her highly enough.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
A Stellar Professional
over 6 years ago
A Stellar Professional

We are so grateful to have had an honest, reliable, down to earth agent who was able to professionally guide us in finding the perfect buyer for our property. Michelle has a thorough knowledge of the local market and together with her stellar team she went beyond expectations to successfully sell our home in a timely fashion whilst being considerate of our family’s needs. Thankyou!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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