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  4.9  
1112 reviewsacross 50 different locations, showing 12.
Seller review
An 18 year multi buy and sell relationship built on Trust and Openness that equals Success
about 7 years ago
An 18 year multi buy and sell relationship built on Trust and Openness that equals Success

I sold my house in 7 days. 7 DAYS!!!. From the time the buyer walked in to the time the contract was signed...2 Days. 3 reasons. Right Price, Right Marketing, Right People. We priced it right. Id had it for 18 years, my kids had grown up in it and the last 12 years my parents had seen out their twilight years. Everything of value we had taken from that house in memories of living and loving. We wanted to sell it quickly, so we priced it that way. I had a price, I discussed it with Sharnelle, she suggested $30k more, so we listed it that much higher then what Id be happy with and we sold for $18k more then my goal. Right Marketing. I did everything Sharnelle said, I bought the premium website package, I stripped the house back of household goods and got the house decorator, and I did the fixup jobs that were visually appealing but not expensive Shanelle suggested like gardens and lights. One of the keys to success was the buyer database Sharnelle introduced to our property, 2 of Sharnelles buyers made offers within 2 days of the first site inspection. Critically, my wife maintained the house through the whole sale process to the best presentation standard. Most importantly, Right People. Ive used Sharnelle over 18 years to buy and sell houses and land. I trust her. And I know she delivers results if you listen to her. I never thought about another agent. She was always my first choice. My wife's english is a second language, but Sharnelle worked together with my wife to ensure the best presentation all the time, and Sharnelle also suggested what we SHOULDNT do to preserve a benefit for a potential buyer and to save money. We were selling a property that had character but good bones, there was lots of opportunity to allow a new owner to make it their own and we listened to Sharnelle when she suggested which works could do that and therefore we shouldn't spend money on. I knew Sharnelle would get me what I wanted, And she did. Onward, R

Sharnelle James

Sharnelle James

  4.9   (183 reviews)
Buyer review
A Pleasure to work with
about 7 years ago
A Pleasure to work with

Sharnelle was very helpful when purchasing our first home. Replied to all of my questions and helped me a lot

Sharnelle James

Sharnelle James

  4.9   (183 reviews)
Buyer review
Smooth experience
about 7 years ago
Smooth experience

First time purchasing a property and John and his team made the whole process very easy to understand and hassle free. A pleasure to work with.

John Jessop

John Jessop

  4.8   (476 reviews)
Seller review
John provided us with " the point of difference" in selling our property
about 7 years ago
John provided us with " the point of difference" in selling our property

It is often said that the only difference between a second hand car salesman and a real estate agent is the product and sadly that is what many of us experience, fast talking, feigned interest and a desire for a quick close at a price you do not like. Having sold another property last year for a lot less than the agent ( not John or Elders real estate) said I would achieve, and a strategy that I was not that I excited about, I set out to find a point of difference in agents who worked the Loganholme suburb. Having attended 8 open homes to "feel out" the various agents working the area I came to the conclusion that indeed, there was a point of difference and that is John Jessop. What are these points of difference that make this property sale a winner for me. John brought all his team of agents through the property to assess the value, it confirmed for me that I was asking the right price, no pressure from John to up or lower the price. John made sure he captured the details of all comers to view the property ( surprisingly, very few bothered when I did my 8 home inspections, even though I was not buying I could have had other motives) John's follow up is thorough and feedback is constantly provided. Most importantly and the stand out for me, John expressed an even balanced voice tone whenever he was in discussion with me (clearly he has been in the business for a long ,long time) , no hyperactive talk that "this is the one" and "sure to sell this week" stuff which really upsets sellers when the promises do not eventuate. The property was sold in under 4 weeks for $2000 less than the list price and with no anxieties my end created by choosing an agent that did not gel with my thinking. Thank you John, ( and to your assistant Ben) for making my sale such a smooth one.

John Jessop

John Jessop

  4.8   (476 reviews)
Seller review
Nothing’s ever an issue!
about 7 years ago
Nothing’s ever an issue!

Sharnelle is a very hard working agent who understood our dream to sell and to do it in a timely matter. She was compassionate throughout the process and kept us up to date at all times! She is tough, but her judgement is sound and we felt she truly had our best interest at heart and we felt her experienced in negotiation got us a great results. Her marketing plan was very good and she gave us lots of options to create a bespoke and outstanding package to suit our marketing budget! We loved our photos, open house set up and settlement gift! You truly are a super star Sharnelle and never give up doing what you’re made to do. Thank you!

Sharnelle James

Sharnelle James

  4.9   (183 reviews)
Buyer review
Great agent
about 7 years ago
Great agent

Purchasing the property from Ben Ive was a very easy process and without any problems. He kept us fully informed and nothing was ever a problem . Ben is very courteous, enthusiastic, punctual and helped make the negotiation process of the sale easy. Thank you Ben for all your help. Geoff and Lynda O'Meara

Ben Ive

Ben Ive

  5   (24 reviews)
Buyer review
Knowledgeable and caring agent
about 7 years ago
Knowledgeable and caring agent

Dealing with Sharnelle James has been an amazing experience. As this was the first time we have bought a house subject to the sale of our house, there was a lot of unknowns. Sharnelle helped us find the perfect home and gave us guidance on negotiating the purchase. Nothing has been too much trouble for Sharnelle and we would highly recommend her to anyone looking sell.

Sharnelle James

Sharnelle James

  4.9   (183 reviews)
Seller review
Great Job John
about 7 years ago
Great Job John

Happy with his work ethics found that John was always upfront with the information and always contactable

John Jessop

John Jessop

  4.8   (476 reviews)
Buyer review
A professional agent
about 7 years ago
A professional agent

John helped us through every step of the buying process and went out of his way to assist us with our property inspections, questions and final purchase. John was very professional and proactive at all times and even provided some valuable advice regarding possible renovations to the property, based on his previous experience and knowledge as a builder.

John Jessop

John Jessop

  4.8   (476 reviews)
Seller review
Smooth and Painless
about 7 years ago
Smooth and Painless

When John and I first met I set my expectations clearly of what I wanted out of the sale, and asked him for a realistic assessment of those expectations. Not only did John and the team commit to achieving what I wanted and delivering on those expectations, they did it painlessly and without any management overhead on my side. I didn't have to chase them, and I was updated throughout. If I had questions, they were answered quickly without any BS.

John Jessop

John Jessop

  4.8   (476 reviews)
Seller review
Awesome Agent
about 7 years ago
Awesome Agent

If you are serious about getting your property sold, Nathan is definitely the right person.Nathan is very professional.He listens to what his clients want and he is very honest and realistic when it comes to setting the sale price or what you can potentially get.He will not undervalue or get clients to bring a price down just to sell a property.He doesn’t over promise either.He is very in touch with the market. His team is very professional and does an amazing job.He is also very efficient and keeps you updated with the progress of each open house. If you want to sell your property,Nathan is your guy.

Nathan Strudwick

Nathan Strudwick

  4.8   (136 reviews)
Buyer review
Professional and skilled agent
about 7 years ago
Professional and skilled agent

We were buyers of the land and John was the agent from the seller. It was a pleasure dealing with him... professional and straightforward bloke!

John Jessop

John Jessop

  4.8   (476 reviews)
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