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Our reviews

  4.9  
1232 reviewsacross 50 different locations, showing 12.
Seller review
5 Star Professionalism
over 6 years ago
5 Star Professionalism

Helen took our ideas about the particular unique qualities of our property, an acreage with a high level of biodiversity, and molded them into a package that would attract discerning compatible potential buyers to inspect the place. The ultimate buyer seems the perfect match to continue the 'caretaker' role that's required of a property that is somewhat more than just a house. Excellent work Helen!!

Helen Huntly-Barratt

Helen Huntly-Barratt

  4.8   (138 reviews)
Buyer review
Very professional and great service.
over 6 years ago
Very professional and great service.

Su was lovely to work with was very open and always contacted us when she said she would. Helped make a very stressful time easier.

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Buyer review
Recent purchase
over 6 years ago
Recent purchase

We have recently had the pleasure I buying a property where Luke was the selling agent. His open and honest approach made the whole process very easy. He was very generous with his time and helped us out with any issues we had or thought we might encounter. Buying a property can be very daunting, we were lucky we dealt with an agent such as Luke ,who really looked after both parties interests. Which is probably what makes the sale Thank you

Luke Elwin

Luke Elwin

  4.8   (87 reviews)
Seller review
Professional, friendly, honest
over 6 years ago
Professional, friendly, honest

We couldn't recommend Su Reynolds more highly. Su and her team were always available for us from the moment we listed through to the final settlement. Her experience and knowledge in negotiating the best deal for us was evident in us achieving the best possible price for our home.

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
You deserve another star
over 6 years ago
You deserve another star

It gives us great pleasure to recommend Su Reynolds to any prospective sellers or buyers. We have bought-sold-bought & sold with Su over the past few years so are experienced in our recommendation. Su's ability to listen to the needs of both her vendor and purchaser makes buying and selling stress free. She offers practical advice and gives an exemplary personal service that equates to a high success rate. If there was another star on this rating she would easily have earned it ... so Su you get a 6 star rating from us. A sincere thank you for your professionalism and friendship that developed purely from our real estate dealings. Graeme & Julie Dawson

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
Amicable, experienced and professional Principal real estate agent
over 6 years ago
Amicable, experienced and professional Principal real estate agent

Having bought my Byron Bay property through the same agency back in 2005, I had Principal Su Reynolds sell my property in 2019. Even when it was off-market, she was able to get a serious interested buyer from her database which was tempting to accept, but she never pressured me into accepting the offer. In the end, I put the property officially on the market, and was rewarded with a higher offer. As this was a holiday rental house and I was living in Sydney, virtually all communication was either via early morning phone-calls or via email. Su was very prompt in terms of getting everything in action, and was particularly good in terms of answering inquiries and keeping me informed. Multiple requests for various matters were promptly attended to. She is obviously very experienced, knows the ins and outs, and will look after the vendor's interests at all times. She is very pleasant to deal with personally. She comes highly recommended, and I would not hesitate to have my return business should such an opportunity arise in the future.

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Buyer review
Great service and support, again
over 6 years ago
Great service and support, again

Thank you Su, we appreciate the work and continual communication.

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
Professional, Available, Honest
over 6 years ago
Professional, Available, Honest

Su was excellent with her advice and property knowledge. I felt very confident with her in charge of my property

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
Always a STAR
over 6 years ago
Always a STAR

My husband and I have known and worked with Su for many years. I don't even hesitate to contact her when we are selling and buying as I know the service will be excellent, she is honest in her approach and always kind and friendly. Over the last 15 years we have purchased 3 houses and sold 2 homes. I cannot recommend Su highly enough. Not just a real estate agent but a friend.

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
Thanks Tara and First National Byron Bay
over 6 years ago
Thanks Tara and First National Byron Bay

Thank you Tara and your First National Team, with an especial thanks to Sally. We were thoroughly impressed by Tara's excellent knowledge, service and communication throughout the process of selling our home. Through Tara we purchased and sold a previous unit and have now sold our home in the Byron Shire through her and her amazing team. I have no hesitation in recommending Tara and her team to buyers or sellers.

Tara Torkkola

Tara Torkkola

  4.9   (291 reviews)
Seller review
Su is an amazing agent who has sold properties of us before and always gets a great asking price
over 6 years ago
Su is an amazing agent who has sold properties of us before and always gets a great asking price

Su has been amazing in the respect of getting the price we wanted and being able to navigate that through a tricky market Su was also tasked with dealing with a divorce situation that she handled with great respect to both parties Her clever Marketing was the reason we got the price we did in the end Would always recommend Su to anyone as a great agent

Su Reynolds

Su Reynolds

  4.9   (357 reviews)
Seller review
Impeccable attention to deta
over 6 years ago
Impeccable attention to deta

After interviewing many agents we were immediately impressed with pauls selling strategy, unique marketing techniques and negotiation skills. Throughout the process he kept us up to date every step of the way and we were never left lying awake at night wondering where it was up to. His unique marketing plan targeted buyers from their database, major websites and social media arm reaching interstate buyers, we had multiple buyers interested in our property and his ability correctly manage the competition combined with his negotiation skills resulted in a fantastic price, with the lucky buyer coming from their database. Pauls attention to detail was impeccable from start to end and always took the stress out of what sometimes were stressful situations! We highly recommend him to any owner considering selling their home. Thank you

Paul Prior

Paul Prior

  4.8   (68 reviews)
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