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Our reviews

  5  
590 reviewsacross 13 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, responsive, supportive, local expert, clear communication.
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Seller review
A pleasure and delight to work with!
almost 3 years ago
A pleasure and delight to work with!

I couldn’t be happier with the service offered by Tracy. She is passionate, committed, responsive and professional. She kept me in the loop throughout the entire process and was an absolute pleasure and delight to work with. I would recommend her without hesitation!

Tracy Blosdale

Tracy Blosdale

  4.9   (196 reviews)
Seller review
Awesome Outcome from an Awesome Real Estate Agent. Thank you Tracy!
almost 3 years ago
Awesome Outcome from an Awesome Real Estate Agent. Thank you Tracy!

Tracy possesses all the qualities you would want in a real estate agent to market and sell your property. She is extremely professional and knows the market well. She is honest and straightforward. She communicates well and kept me updated regularly. She was very approachable and always responded promptly to any of my queries or concerns. Tracy was committed to securing the best possible price for my property, which she did. This was Tracy's first time selling a DHA investment property (Defence Housing) which proved extremely challenging. Being a Defence home, certain rules had to be adhered to. She couldn't disclose the address online, could not use internal photos of the property for marketing purposes and had limited availability for open home inspections. Despite this, Tracy approached these challenges with positivity and persistence and got the sale across the line. She made the experience of selling a property very easy. I have nothing but praise for Tracy and recommend her highly.

Tracy Blosdale

Tracy Blosdale

  4.9   (196 reviews)
Seller review
Excellent marketing leading to a wonderful result!
almost 3 years ago
Excellent marketing leading to a wonderful result!

We could not have been happier with Rebecca and her A-Team. Their planning, action, communication and advice were so professional at all times. We had total confidence in Rebecca's advice, which translated into a great result for all.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Never gave up always gave 100%
almost 3 years ago
Never gave up always gave 100%

Regan was very knowledgeable in the area/location was very helpful when I had questions always went above and beyond to make sure I understood the process

Regan Blanch

Regan Blanch

  5   (7 reviews)
Seller review
Impressive performers.
almost 3 years ago
Impressive performers.

Right from the start we loved the energy, depth of knowledge and sage advice of this dynamic group and when it came crunch time we used that experience to our advantage!

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Thorough Professionals
almost 3 years ago
Thorough Professionals

Rebecca and her team at First National Port Stephens were fantastic. We were extremely pleased with her team’s professionalism and attention to detail in all aspects throughout the sale process. Rebecca was continually in contact with us after every open house. If she wasn’t available, either Chloe or Regan contacted us so we were always aware of the outcomes. We were also emailed detailed market reports on a frequent basis. I cannot fault the attention we received from First National Port Stephens. Rebecca has a world of experience in the Port Stephens area and her sales history proves this. We would not hesitate in recommending Rebecca Dean at First National Port Stephens.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Great result and easy for us
almost 3 years ago
Great result and easy for us

Rebecca was great, she handled all the negotiations with the prospective buyers without overly drawing us in - informing us all the way but not needing us to get involved in the whole emotional rollercoaster of each bid and counter bid. I found this to be a really refreshing and professional approach. In the end we got the price we wanted with minimum fuss. The whole process only took a couple of weeks. I also like the way the Rebecca related to me. She was upfront and direct which I appreciated. If I had questions or concerns she listened and directly responded. I would have no hesitation using her again.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Buyer review
Delightful and helpful
almost 3 years ago
Delightful and helpful

On first contact with 1st National, the 2 listing agents were unavailable, but promptly sent another agent to show us through the home. Upon arrival we were greeted by a very punctual and delightful young lady, Lucy took the time to show us through the home without any selling or time pressure and answered all of our questions and undertook follow up of various issues . We contacted Lucy twice after that to go through the house again and each time nothing was a problem. When we decided to make an offer it was Lucy we called as she was "Our Agent ". During negotiations, Lucy kept us informed every step of the way. When she phoned to tell us we had secured the property, the happiness in her voice shone through. It was such a pleasure working with Lucy and we believe she has entered into the right profession and she will go far in that Industry.

Lucy Robson

Lucy Robson

  5   (62 reviews)
Seller review
House Sale
almost 3 years ago
House Sale

Just wanted to say thank you to Rebecca, Regan and all the staff at First National Salamander in selling my property. Everything was completed in a professional manner and the property was sold with in 3 weeks. Would highly recommend Rebecca and her team, simply outstanding. Cheers Brad

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Seamless and very Professional
almost 3 years ago
Seamless and very Professional

Rebecca was recommended to me via long term friends who had used her in the past. Their comment to me was that "she is the best" and "don't go anywhere else". Unfortunately when I finally had the house ready for sale Rebecca had decided to go off galavanting around Africa, so I was left in the very capable hands of Meg until Rebecca returned. Overall the whole team at First National were amazing. Rebecca employs a no nonsence, honest approach, which resonates well with me. I was keep informed and involved from the very start. My house sold within record time and for a price that I was more than happy with. So a sincere thank you to Rebecca, Meg, Chloe, and the whole team. I would certainly not hesitate to use First National again and fully reccommend them to others. Finally I wish the new owners well with their new house.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Professional, approachable and concise
almost 3 years ago
Professional, approachable and concise

Bec and her team came highly recommended to us and delivered on our expectations. Always contactable and efficient with updates on what was happening with buyers. In our first meeting when challenged to validate marketing expenses with evidence, Bec was able to share data to help us understand buyer markets.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
Seller review
Successful sale
almost 3 years ago
Successful sale

Rebecca Dean and her team were very professional and good communicators. They regularly updated the interest in our property. Rebecca listened to what we wanted and gave us confidence that she would maximize the sale price. She was knowledgeable, friendly and connected us with other professionals necessary for the sale of the property. Her enthusiasm for the job and working on behalf of clients was clearly evident . Rebecca has extensive knowledge of the local market and was very approachable . We were happy with the outcome of the auction and would recommend First National to other buyers and sellers of property.

Rebecca Dean

Rebecca Dean

  4.9   (674 reviews)
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