Our profile

Our reviews

  4.8  
724 reviewsacross 50 different locations, showing 12.
Buyer review
Purchasing our First Home
over 5 years ago
Purchasing our First Home

Thank you Troy and the Team at First National Lake Macquarie. You made purchasing our first home a breeze.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Seller review
Excellent service
over 5 years ago
Excellent service

We were extremely pleased with the service and attention we received from Troy during our selling process. We found him to be an excellent communicator , knowledgeable and focused on selling our property. He is very personable and friendly and we would definitely recommend him to others.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Seller review
Far Exceeded Expectations
over 5 years ago
Far Exceeded Expectations

We recently listed our home of 21 years with First National Lake Macquarie. After all those years, the selling process was not something we were familiar with. We had spoken to a few agents, but with Troy’s personal approach, local knowledge and recent results, we knew we were making the right decision listing with FNLM. After a couple of setbacks on our end, which were never a problem for Troy, we listed, had our first viewing and received an offer that far exceeded our expectations. All within four days! The whole process was professional and easy. We have no hesitation in recommending Troy and the team at first National Lake Macquarie.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Seller review
Extremely easy to talk to nothing was a problem.
over 5 years ago
Extremely easy to talk to nothing was a problem.

Troy was extremely professional and understanding. Troy knew exactly how the market was we both had the same view on property price. All the staff that was organised eg photography, floor planner and Troy's assistant were extremely professional and very friendly people. I would highly recommend Troy and his crew to anyone selling their home. Great outcome well done to Troy and his team

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Buyer review
Troy was fantastic when buying our first house!
over 5 years ago
Troy was fantastic when buying our first house!

Troy made the process of buying our first property easy! He answered all our questions and kept us updated throughout the process.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Seller review
So happy we choose Troy Duncan as our agent
over 5 years ago
So happy we choose Troy Duncan as our agent

After deciding to sell our first ever property, we were a little hesitant with the process and choosing an agent. Having originally purchased our home with Troy Duncan, we decided to choose Troy and go with First National Lake Macquarie. We are so happy we did. Troy was absolutely amazing from day one. From the first appointment (after hours I might add!) and being forced to pat and hold my daughter’s chickens, Troy made the whole process run so smooth and easy. Not only is Troy friendly and approachable, HE GETS RESULTS!!! After receiving multiple offers after the first open house, 4 days later the property was sold. We got what we were after and couldn’t be happier. If you want excellent service and even better results, we would definitely recommend Troy and the team at First National Lake Macquarie. They really do “PUT YOU FIRST”

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Seller review
Selling our house in Cameron Park
over 5 years ago
Selling our house in Cameron Park

Troy went above and beyond to sell our house in Cameron Park, getting us the best price. He always treats us as his friends, not just his clients.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Buyer review
Would highly recommend Troy and the first National Team to anyone.
almost 6 years ago
Would highly recommend Troy and the first National Team to anyone.

My experience with Troy and the First National Team has been exceptional. From the day I attended the open house right up to settlement Troy was excellent in keeping me in the loop with how the process of buying my first home was going. He demonstrated a high level of professionalism along with his very relational personality. He offered very good advise and He had all my best interests in mind. He is honest, friendly and is always willing to have a good laugh. He is a very good agent who made my first experience of buying a home simple and quite effortless. I would highly recommend Troy and the First National team to anyone that asks. They were an absolute pleasure to work with.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Buyer review
An easy first home buying experience
almost 6 years ago
An easy first home buying experience

Troy was pleasant and accomodating from the first meeting. He was always too wiling to answer questions and assist where necessary. It was an amazing experience to buy a first home.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Buyer review
House purchase
almost 6 years ago
House purchase

Troy was lovely to deal with, very responsive & proactive, he always made time to help us out & answer questions. We were very fortunate to be able to deal with Troy and can’t thank him enough for his help. Zac at FNLM is also fantastic to deal with in regards to the rental we were in. Overall great team.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
Buyer review
Troy definitely goes above & beyond!
almost 6 years ago
Troy definitely goes above & beyond!

We have bought & sold our home with Troy. It was a seamless transition from one to the other. Troy’s knowledge of the area, his friendly, honest & down to earth nature made us feel very confident & relaxed. Troy couldn’t do enough for us & continues to do so months after settlement. We couldn’t be happier.

Troy Duncan

Troy Duncan

  4.8   (683 reviews)
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