Our profile

Our reviews

  4.9  
256 reviewsacross 44 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
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Buyer review
Ten out of ten
about 1 year ago
Ten out of ten

Highly recommend! Knows her stuff, pleasure to deal with through out the whole process and always happy to help with any request or questions I had.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Michele has an eye for detail
about 1 year ago
Michele has an eye for detail

Unlike some agents who do very little to improve a property for sale Michele puts a lot of effort into presenting a property for sale and gain that better price. Things that a seller may miss, but a buyer would not, are Michele's strength. You know that even if you are not on sight the property will be presented professionally and appealing to potential buyers. At the end of the day it's getting the best price and Michele understands this.

Michele Adams

Michele Adams

  4.9   (104 reviews)
Seller review
Great Result
over 1 year ago
Great Result

Phenomenal experience! Donna secured an offer above our asking price incredibly quickly. Their deep market knowledge was evident in pricing it perfectly to attract immediate, strong interest. Throughout the process, they provided exceptionally prompt and professional service, keeping us informed and making everything seamless. We are thrilled with the outstanding result achieved in such a short timeframe. Highly recommend!"

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
ABSOLUTELY FABULOUS! - FOR MY PURCHASE OF 6/94 THE STRAND NORTH WARD 4810!
over 1 year ago
ABSOLUTELY FABULOUS! - FOR MY PURCHASE OF 6/94 THE STRAND NORTH WARD 4810!

MISS DONNA WAS FRIENDLY, HONEST, POLITE, HELPFUL, PROMPT, EFFICIENT, GENUINE, TRANSPARENT & COURTEOUS. I CAN PERSONALLY RECOMMEND HER EXPERIENCE TO BUY, OR SELL YOUR NEXT PROPERTY & HER AGENCY! PS. CHECK OUT HER VIDEO WALKTHROUGHS! THANKS DONNA, CHEERS GLENN 🥂🎉

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Awesome Customer Service
over 1 year ago
Awesome Customer Service

Nothing was ever a problem for Michele

Michele Adams

Michele Adams

  4.9   (104 reviews)
Seller review
Professional, Transparent and Personable
over 1 year ago
Professional, Transparent and Personable

I have no hesitation in recommending Donna Glass as experienced and knowledgeable agent. Her market appraisal was spot on. As I am not a resident of Townsville, Donna took charge the sale of my property from start to finish, arranging quotes for repairs from her trusted tradies, relaying offers, suggesting improvements and offering sensible advice. She responded to questions expeditiously, which ensured an immediate level of trust between agent and vendor. Donna kept me up to date by phone calls, text messages and emails with a friendly and amiable disposition. If able, I would have rated Donna 10 stars out of 5 if the RateMyAgent allowed.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
Amazing agent
over 1 year ago
Amazing agent

Michelle Adam was amazing to work with, Michelle knew exactly what I was after and made the experience smooth and streamlined. Michelle communication during the process was excellent and nothing was an issue. I highly recommend Michelle to anyone that was after a sales agent.

Michele Adams

Michele Adams

  4.9   (104 reviews)
Seller review
Sale of Unit
over 1 year ago
Sale of Unit

We found Michele Adams to be very professional from beginning to end with the sale of our property. She kept us updated at all times with prospective buyers, viewings and offers. Her knowledge of the industry is outstanding. We would highly recommend Michele to our friends and family.

Michele Adams

Michele Adams

  4.9   (104 reviews)
Buyer review
Exceptional communication at all stages of purchase
over 1 year ago
Exceptional communication at all stages of purchase

Donna was highly professional at all times and was able to answer all questions. Donna kept me up to date, not just via email or text, but her first preference was via phone and this was both personable and timely throughout the contract/purchase period. She met me at the property several times, very flexible snd willing to purchase the buyer. Donna was warm, genuine and honest, my experience with Donna was excellent and I highly recommend her business and service.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Donna was very easy to deal with, her knowledge and communication was excellent.
over 1 year ago
Donna was very easy to deal with, her knowledge and communication was excellent.

Donna was selected as our agent to sell the unit due to having prior experience dealing with her. We appreciated Donna's knowledge advising on what minor works and repairs that could to be done to enhance the visual appearance of the unit prior to advertising. I would highly recommend Donna to anyone wishing to sell.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Seller review
Excellent knowledge of the current market.
over 1 year ago
Excellent knowledge of the current market.

A recent family loss meant that we had to sell the family home. Right from first meeting Donna was professional and answered all of our questions honestly and with respect. Donna's knowledge of the current market in Townsville helped us to set a realistic price, above our expectations, and sell the property at the first showing. We returned interstate knowing that Donna had it all in hand and her communication kept us informed every step of the way. I would highly recommend Donna to anybody.

Donna Glass

Donna Glass

  4.9   (81 reviews)
Buyer review
Smooth Process
over 1 year ago
Smooth Process

We recently purchased our home in Wulguru, and we are so grateful for Donna's expertise and guidance. From our initial inquiry to the closing, she was incredibly responsive, always available to answer our questions, and provided us with valuable insights into the local market. Donna's professionalism and attention to detail made the entire process stress-free. We highly recommend her to anyone looking for a reliable and knowledgeable agent in Townsville.

Donna Glass

Donna Glass

  4.9   (81 reviews)
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