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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Amazing agents, so happy I moved my property over to Helen Munro!  Their communication is fantastic!
over 1 year ago
Amazing agents, so happy I moved my property over to Helen Munro! Their communication is fantastic!

I recently purchased an investment property and was recommended to use another property management business. Our property wasn’t renting and the communication was poor even with my constant attempts to understand any issues with the property and feedback from prospective tenants. After months of frustration and an empty property I contacted Helen Munro and they couldn’t have been more helpful. They visited my property that afternoon with a comprehensive list of issues that were likely putting off tenants eg. windows didn’t close, cooktop not working, A/C's not working etc etc. None of these issues were highlighted to me by the other agent even with my constant calls to understand any problems to resolve them apart from we should get the grass cut! Unbelievable! Kate and Julie have been SO helpful identify the issues, organising trades and keeping me updated on any issues and progress throughout with calls and emails. I can't thank the staff at Helen Munro enough for their prompt attention to our property which is now rented. Thank you so much!! If I could I would give you 10 stars ;-) Thanks team!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent service
over 1 year ago
Excellent service

Everyone has been extremely helpful and knowledgeable. The Helen Munro team go above and beyond to help.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent!
over 1 year ago
Excellent!

I previously had another agent managing my property, but unfortunately, the tenant at the time was not taking care of it, and the property ended up in a really poor condition. Julianne, who was managing another unit in the same complex, reached out to let me know what was going on. I decided to hire Julianne, and I’m so glad I did. She took immediate action had the property cleaned up, dealt with the troublesome tenants, and handled everything from start to finish. I didn’t have to lift a finger. Her service has been outstanding, and I honestly couldn’t be happier. Huge thanks to Julianne!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Leasing Property
over 1 year ago
Leasing Property

The communication and professionalism from Helen Munro Property, was amazing. Any issues or questions that we needed answers to they were quick to resolve

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent agency
over 1 year ago
Excellent agency

I’ve had a excellent experience so far with Helen munro

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Really good
over 1 year ago
Really good

Very open and friendly at viewing of property and phone calls. Very willing to help with no hesitation.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent professionalism and gave results
over 1 year ago
Excellent professionalism and gave results

The team at Helen Munro were very helpful with our moving process as we were impacted by the heavy rainfall earlier this year. They were efficient, effective and showcased excellent professionalism and assistance throughout the entire process. We were very appreciative for everyone involved.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Exceptional Property Management
over 1 year ago
Exceptional Property Management

Highly recommend Helen Munro Property! Their team has been managing our investment property for years, and we've been consistently impressed with their professionalism, communication, and attention to detail. They've handled everything from tenant screening to routine maintenance with ease, taking a huge weight off our shoulders as property owners. Their expertise and proactive approach have ensured our property remains well-maintained and profitable. We appreciate their dedication and would confidently recommend them to anyone looking for reliable property management services.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Pleasant experience
over 1 year ago
Pleasant experience

Pleasant experience so far , Jesse has been helpful from the start to the finish of our applications to being approved for our new rental. All staff have have been polite and helpful when it comes to communication, it’s great to receive emails and phone calls promptly.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent Customer Service
over 1 year ago
Excellent Customer Service

We are very happy to trust our investment property with Helen Munro. Julie Stockham and the team at Helen Munro Property are very professional and obviously very meticulous with attention to detail. They provide updates and communication is exceptional.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
So happy n grateful
over 1 year ago
So happy n grateful

I am very happy n grateful from the service I received from the staff. The ladies were so polite n friendly n assisted me. Thank you so much

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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