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Our reviews

  4.9  
426 reviewsacross 38 different locations, showing 12.
Seller review
Efficient, effective, professional and successful
almost 3 years ago
Efficient, effective, professional and successful

I have used Paul from Flanagan Residential a number of times to manage the sale of my properties. This time has been no different to past sales. Effective communicator. Keeps you updated. Paul understands the property market and utilised his skills to establish and carry-out a plan to get the best outcome in the shortest time. Very pleased with the whole process.

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
More than meets the eye!
almost 3 years ago
More than meets the eye!

Rae provides outstanding service and support from initial consultation through to settlement, and at every point in between. No matter what our questions or concerns were, Rae resolved everything with the utmost courtesy and efficiency. More than this, she developed a relationship with us from the outset that put us at ease and built our trust. Our recent sale was our second home sale after thirty five years, but Rae never made us feel that our inexperience or trivial concerns were unimportant. Her attention to detail in styling our home, her awareness of the market and her outgoing, personable nature all contributed to a highly successful outcome. Thank you Rae.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Service Excellence
almost 3 years ago
Service Excellence

Paul demonstrates service excellence of days gone by. Paul sold a property in Trevallyn for my mother some years ago. We had no hesitation in retaining his services again. Paul has consistently kept my mother updated with market reports for the past 5 years. Paul offers market knowledge & Service Excellence not seen often today. He is a true gentleman who looks after both the vendor & Purchaser. True to his word he keeps you informed of all his actions and those of protentional purchasers. He follows through every time. We were more than happy again to retain Paul and have no hesitations in recommending him and this staff at Flanagan Residential to anyone looking to Buy or Sell property in the Launceston region. Paul secured a price in the valued range and in a reasonable time frame. A true Professional Gentleman

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
An encouraging light in the sometimes dim light of selling.
almost 3 years ago
An encouraging light in the sometimes dim light of selling.

This has been the most stressful event in my life, but Paul’s unfailing professionalism and reassurance kept me going even at my lowest time. I had previously heard and read of him and so engaged him for the sale of my home. I can certainly recommend him to anyone selling their home. Always attentive, courteous and prompt he kept me up to date either personally or by phone. Thank you Paul. You can have confidence that will not be misplaced!

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
Kindness and Professionalism in one
almost 3 years ago
Kindness and Professionalism in one

Rae was a joy to work with! From the very beginning she worked with us as if she was selling her very own property. Her kind and gentle nature helped us to navigate a difficult market with ease. We couldn’t recommend Rae highly enough, and would certainly choose her again.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Great communication
about 3 years ago
Great communication

Paul was always keeping us informed with the progress of the sale of our home. We found Paul to be honest and straight forward in his communications with us and we value this. Having also used him before, we would highly recommend him to any vendor.

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
My experience
about 3 years ago
My experience

Selling my property with Paul was so streamlined and efficient. Paul reassured me every step of the way and was always very generous with his time and knowledge. He was upfront with all information and liased effectively with my conveyancer. The whole experience was very positive and I would highly recommend Flanagan Residential to my friends and family.

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Buyer review
Very professional
about 3 years ago
Very professional

Rae was delightful to deal with she was very professional throughout the whole buying process and made sure there were great outcomes for both vendor and us and buyers.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Friendly and approachable
about 3 years ago
Friendly and approachable

We have had the experience of buying and selling through Paul. On both occasions Paul was easy to communicate with, honest and down to earth when sharing current market trends. We would be happy to do business with Paul again, which is something we unfortunately can’t say about all agents we have had interactions with over the past few years.

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
We more then happy
about 3 years ago
We more then happy

THANKS AGAIN PAUL FOR HELPUS TO SALE PROPERTY 14 DIANNA COURT RIVERSIDE

Paul Flanagan

Paul Flanagan

  4.9   (269 reviews)
Seller review
10/10 Rae. Wow! is a close as one can get, not enough words, no praise high enough for this gem.
about 3 years ago
10/10 Rae. Wow! is a close as one can get, not enough words, no praise high enough for this gem.

"Tell me about your house" - winning words. After engaging with four agents several weeks pre-market and with much work still to be done (all given the same brief - bring your vision), this invitation was music to my ears. This was a clear demonstration of Rae's passion and commitment to understanding the property she was about to take to market. This was not just 'another house' to sell, it was a home with its' own unique character and Rae was determined to uncover as much as she could to enhance the sale process not only for me as the vendor but also so she could converse accurately with the prospective purchaser. Rae never faltered, understood my vision, my circumstances, my budget and her guidance through the sale preparation period was invaluable. Rae has some awesome 'winning edge' marketing strategies (I'll let Rae tell you about them), knows her market and has a delightfully happy, warm personality whilst maintaining those all-important skills of communication and professionalism in a very 'down to earth' manner. Every time I encountered an obstacle Rae had the answer and knew who to contact to get the job done. Her encouragement was so welcome and comforting on the days that presented a challenge. Once the property went to market, Rae put her all into ensuring a great outcome. Her communication throughout this time was exemplary, she loved introducing prospective purchasers to 'Cambridge Cottage' with the original doorbell (ding dong - Avon calling) and simply enjoyed being at the property. Her hour-long open homes also offered a much more relaxed viewing opportunity, after all this is a huge financial commitment and I truly believe a house speaks and embraces, so why not give it the opportunity to find the right owner/s. From the bottom of my heart and with the utmost sincerity I thoroughly recommend that as a prospective vendor you do yourself a favour and chat with Rae - she truly does go the extra mile.

Rae Smith

Rae Smith

  5   (157 reviews)
Buyer review
Rae has extensive market knowledge and fantastic communication skills.
about 3 years ago
Rae has extensive market knowledge and fantastic communication skills.

It was an absolute pleasure working with Rae! We went to a few of Rae’s open homes before finding our forever home with her. I really appreciated Rae’s friendliness, genuine nature and helpful discussion. Would definitely want to work with her again.

Rae Smith

Rae Smith

  5   (157 reviews)
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