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Our reviews

  4.9  
409 reviewsacross 37 different locations, showing 12.
Buyer review
Thoughtful and thorough
over 2 years ago
Thoughtful and thorough

We are first home buyers. We consider ourselves very lucky to go through the purchasing process with Rae. She made the daunting process much easier, more importantly we are very happy with our first home - we lived here about a month now. She stood out from other agents with her professionalism and thoughtful service. Her level of knowledge on the property and dedication was more than enough to assure us, yet she still processed a professional building inspection for us. She listened our needs and situation, and spend her time to answer our questions and provide personalised advices. We felt we were understood and the help she provide us actually very useful. I would highly recommend Rae to my family members and friends without a hesitation. Thank you Rae for finding us perfect home.

Rae Smith

Rae Smith

  5   (149 reviews)
Seller review
Reassuringly experienced
over 2 years ago
Reassuringly experienced

Rae's truly professional and well informed knowledge of all aspects of residential real estate gave me comfort and confidence that I was being very well supported in my real estate quest. Her sunny and vibrant attitude were lovely to behold. Her deep commitment to the task at hand was always 100%.

Rae Smith

Rae Smith

  5   (149 reviews)
Buyer review
First purchase
over 2 years ago
First purchase

Rae was a pleasure to deal with when buying our first home. She gave us honest advice to help us secure the property for a price both us and the sellers were comfortable with. She also ensured great communication with us and between us and the sellers. Thank you so much Rae :)

Rae Smith

Rae Smith

  5   (149 reviews)
Seller review
A very positive experience
over 2 years ago
A very positive experience

Paul was so great at keeping me updated with the interest in the property and progress of the sale right to the very end. Kept things very positive in what can be a very stressful time.

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
Excellent communication when selling, not pushy, knows the market.
over 2 years ago
Excellent communication when selling, not pushy, knows the market.

Paul was my mums first choice when she needed to sell her property in Riverside. His valuation price on what we could expect was on point. Paul was so helpful and kept in contact providing me with updates on protentional buyers etc. I would highly recommend Paul when looking to sell your property.

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
Professional
over 2 years ago
Professional

Rae sold my unit for me. She was extremely supportive of me during this process as there was a lot of emotion tied to the unit. Her total professionalism and generous heart was greatly appreciated in what was a very difficult time for me.

Rae Smith

Rae Smith

  5   (149 reviews)
Seller review
Hard Worker
over 2 years ago
Hard Worker

Paul knows the business and gave us good advice about the reality of the market. He kept us up to date every step of the way with what turned out to be a challenging sale. Great work, Paul. Thanks.

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
Efficient, effective, professional and successful
over 2 years ago
Efficient, effective, professional and successful

I have used Paul from Flanagan Residential a number of times to manage the sale of my properties. This time has been no different to past sales. Effective communicator. Keeps you updated. Paul understands the property market and utilised his skills to establish and carry-out a plan to get the best outcome in the shortest time. Very pleased with the whole process.

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
More than meets the eye!
over 2 years ago
More than meets the eye!

Rae provides outstanding service and support from initial consultation through to settlement, and at every point in between. No matter what our questions or concerns were, Rae resolved everything with the utmost courtesy and efficiency. More than this, she developed a relationship with us from the outset that put us at ease and built our trust. Our recent sale was our second home sale after thirty five years, but Rae never made us feel that our inexperience or trivial concerns were unimportant. Her attention to detail in styling our home, her awareness of the market and her outgoing, personable nature all contributed to a highly successful outcome. Thank you Rae.

Rae Smith

Rae Smith

  5   (149 reviews)
Seller review
Service Excellence
over 2 years ago
Service Excellence

Paul demonstrates service excellence of days gone by. Paul sold a property in Trevallyn for my mother some years ago. We had no hesitation in retaining his services again. Paul has consistently kept my mother updated with market reports for the past 5 years. Paul offers market knowledge & Service Excellence not seen often today. He is a true gentleman who looks after both the vendor & Purchaser. True to his word he keeps you informed of all his actions and those of protentional purchasers. He follows through every time. We were more than happy again to retain Paul and have no hesitations in recommending him and this staff at Flanagan Residential to anyone looking to Buy or Sell property in the Launceston region. Paul secured a price in the valued range and in a reasonable time frame. A true Professional Gentleman

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
An encouraging light in the sometimes dim light of selling.
over 2 years ago
An encouraging light in the sometimes dim light of selling.

This has been the most stressful event in my life, but Paul’s unfailing professionalism and reassurance kept me going even at my lowest time. I had previously heard and read of him and so engaged him for the sale of my home. I can certainly recommend him to anyone selling their home. Always attentive, courteous and prompt he kept me up to date either personally or by phone. Thank you Paul. You can have confidence that will not be misplaced!

Paul Flanagan

Paul Flanagan

  4.9   (260 reviews)
Seller review
Kindness and Professionalism in one
over 2 years ago
Kindness and Professionalism in one

Rae was a joy to work with! From the very beginning she worked with us as if she was selling her very own property. Her kind and gentle nature helped us to navigate a difficult market with ease. We couldn’t recommend Rae highly enough, and would certainly choose her again.

Rae Smith

Rae Smith

  5   (149 reviews)
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