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  4.9  
422 reviewsacross 38 different locations, showing 12.
Seller review
An Outstanding Real Estate Specialist
over 2 years ago
An Outstanding Real Estate Specialist

It has been one year since I placed my deceased father's property on the market in Trevallyn. Paul was the first agent I invited to the house...I liked the idea that his is a family business - not a big franchise. He also came with a fine reputation as an expert in his field. From the moment I met Paul, I was convinced he should be the one to sell the property. He was polite, honest and genuine. No fast-talking...no schmoozing...very professional in his approach. With Flanagan Residential comes a variety of individuals who work to get things done before and during sale. Cleaners, maintenance, gardeners...all of these people did their jobs quickly and brilliantly...for a very reasonable price. Paul also has excellent working relationships with property managers and lawyers. When you sell your property through Flanagan Residential, you have all the bases covered and everyone I dealt with during this process was friendly, polite and professional. And they all spoke very highly of Paul. Paul's individual attention to the property during the sale went above and beyond, especially when unexpected things came along. This was appreciated greatly because there were no family members in Launceston to oversee the property. This house was not easy to sell. It is in an amazing location. It was clean and well-built, but unrenovated. During the sale period, interest rates rose sharply. Paul remained calm and rock solid in his approach and encouraged me to be patient during this time. One of his strengths is the way he communicates. Paul would call me regularly with immediate updates on attendances at open homes, providing accurate realistic information about prospective buyers and their intentions. The relationship Paul developed with me was a key to the success of our final sale. He is respectful, kind, honest and level-headed. I am extremely thankful for the hard work he has put in to selling this house and thoroughly recommend him as an outstanding real estate specialist.

Paul Flanagan

Paul Flanagan

  4.9   (265 reviews)
Seller review
Great to deal with. Very knowledgeable, professional and a very good listener.
over 2 years ago
Great to deal with. Very knowledgeable, professional and a very good listener.

Paul was fantastic to deal with. I had a number of minor setbacks in getting our house ready for sale as I was living interstate, and Paul was always very accommodating with our needs. Even offering some suggestions along the way to help us get ready. Once we were ready to go Paul put forward a proposal and went straight to work. We sold the property within the first week!!! I have dealt with quite a few agents over the years and most tend to “over promises and under deliver” Paul is different- a straight talker and delivers results.

Paul Flanagan

Paul Flanagan

  4.9   (265 reviews)
Buyer review
Great communication. A pleasure to work with
over 2 years ago
Great communication. A pleasure to work with

We purchased a property from Rae & Paul at Flanaghan Residential. Both Rae and Paul offered a personal approach to negotiations and made us feel valued and appreciated in the process. I would highly recommend their services.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
An Awesome Agent who has got your back covered and some!
over 2 years ago
An Awesome Agent who has got your back covered and some!

I had the most wonderful experience selling my property with Rae Smith. Initially after receiving some professional advice from Rae it was decided to do some extensive work on the property in order to achieve a premium price and Rae was very proficient at procuring the services of tradesman at short notice. Once the property was ready for market Rae’s team of photographers captured the best possible images of the property including internal and external drone footage. She also formulated a carefully crafted marketing plan and because the property was difficult to establish true market pricing, we adopted an expressions of interest campaign which in hindsight was an extremely prudent decision. Through excellent market feedback I was confident that once I received a cash offer, I knew that I was achieving the best possible price. Throughout the sale period Rae was extremely supportive towards me and also established an excellent relationship with prospective buyers, feeding back to me their opinions of the property. If you are looking for an agent who is enthusiastic, professional and a real people’s person then you can’t go past Rae Smith.

Rae Smith

Rae Smith

  5   (157 reviews)
Buyer review
Very happy with the service provided by Rae Smith.
over 2 years ago
Very happy with the service provided by Rae Smith.

Rae was ready with full documentation for the property, responded well to all requests and was very efficient, in my opinion from the viewpoint of both buyer and seller in achieving closure of the sale contract.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Paul was professional and achieved a great result.
over 2 years ago
Paul was professional and achieved a great result.

Paul knew the market and the audience that would pay the most for my property. Paul communicated proactively and always presented information in a way that was easy to understand. The end result was a top sale price and I am happy to recommend Paul to future clients.

Paul Flanagan

Paul Flanagan

  4.9   (265 reviews)
Buyer review
Satisfied Purchaser
over 2 years ago
Satisfied Purchaser

Rae was professional, prompt, courteous, knowledgeable and extremely helpful. She made the whole experience stress free, and we would highly recommend her to future clients.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Excellent, professional with a personal approach
over 2 years ago
Excellent, professional with a personal approach

When I look for a real estate agent to sell my home. I go around open homes to check out the agents. Rae Smith was a standout, friendly, welcoming, not pushy and was able to answer all my questions about the house. When it came to the appraisal of my property, it was very professional and honest. She went out of her way to sell my home. Rae has great people skills and I would not hesitate to recommend her. Thank you for making the process of selling my home easier. It was a pleasure working with you

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
Great agent
over 2 years ago
Great agent

A pleasure to have had Paul sell our home. Highly recommend him to others

Paul Flanagan

Paul Flanagan

  4.9   (265 reviews)
Buyer review
Above and beyond service
over 2 years ago
Above and beyond service

Recently purchasing a property from Rae, I found her highly professional to deal with. She had extensive knowledge of the area and property. She even had undertaken an independent building inspection and had it ready to go giving peace of mind as a purchaser. Her after sales assistance has also been outstanding, not being from the area myself, she has been able to recommend local trades and contacts to undertake some of the minor cosmetic work to be undertaken.

Rae Smith

Rae Smith

  5   (157 reviews)
Buyer review
Efficient and great communication
over 2 years ago
Efficient and great communication

Rae made the process simple and easy to understand and I appreciated her patience and expertise, as well as going the extra mile to ensure the sale went smoothly.

Rae Smith

Rae Smith

  5   (157 reviews)
Seller review
So impressed from go to sale.
over 2 years ago
So impressed from go to sale.

Paul sold this house to me 14 years ago. I’ve thought of selling it many times. Every time I’ve consulted Paul and he provided genuinely honest advice on the best way and time to sell, with or without tenants etc. He never once sounded annoyed or put out by my very slow approach to selling. I ultimately decided I was ready to put the property on the market at the end of 2023. Paul met with my partner and I in Launceston at our convenience as I live in another city. He was immediately lovely to deal with, Paul outlined the whole process and gently made suggestions on things to do to get a good sale. Everything Paul confirmed he would do, he did. He had the property on the market on the day he said it would go up. He gave me the right to review the photos and the listing ‘spiel’ before the listing went live. All photos were great and the wording he’d selected was excellent and articulate. The property sold over December. Paul kept me well informed, no waffle, just super efficient provision of information and support. The contract was negotiated over the New Year break, meaning a settlement date that I’m so happy with. Thank you so much Paul, I can’t recommend you and your team more highly.

Paul Flanagan

Paul Flanagan

  4.9   (265 reviews)
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