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Our reviews

  4.9  
1238 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: responsive, honest, friendly, reliable, supportive, local expert, clear communication.
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Seller review
An overall excellent experience
over 2 years ago
An overall excellent experience

Jee‘s professionalism and diligence was demonstrated throughout the entire process from the beginning til the end. He communicated with me on a regular basis and ultimately sold the property.

Jee Chin

Jee Chin

  5   (112 reviews)
Buyer review
Overall great experience and amazing communication
over 2 years ago
Overall great experience and amazing communication

Rob was really supportive in the purchase of my first property. Helped me answer any of the questions I had regarding the property and the area with some really great insight. Overall great experience!

Robert Sheahan

Robert Sheahan

  4.9   (519 reviews)
Seller review
Ben Williams of Fletchers Real Estate was an excellent agent.
over 2 years ago
Ben Williams of Fletchers Real Estate was an excellent agent.

Ben Williams of Fletchers Real Estate was an excellent agent. He grew up in the Blackburn area near our house, and understood the special nature of this part of Blackburn, and who might be attracted to live here. The marketing of the property reflected our thoughts about this. Whilst the pre-auction marketing brought an excellent response from many interested families, the real "Blackburn" type of people were not represented amongst them at the auction. But excellent follow-up after the auction, led to a sale three days later. We'd recommend Ben as a very professional agent to deal with.

Ben Williams

Ben Williams

  4.9   (448 reviews)
Seller review
Peak local market knowledge and elite professionalism. Rob's communication was clear and concise.
almost 3 years ago
Peak local market knowledge and elite professionalism. Rob's communication was clear and concise.

From the outset, engaging Rob to sell our house just inspired confidence. His concise and accurate appraisal of the local market and how to best present the property gave us clear directions in what we should do. The marketing campaign painted the perfect picture of what our family home was. All the way through the campaign Rob's (and the Fletcher's team) communication was fantastic with updates from the inspections, potential buyers questions and how everything was tracking. The pre auction meeting answered all our questions about how the auction would run, what needed to be completed on the day and settled our nerves. Rob's elite professionalism shone through because all his advice was about getting the best sale result for OUR house at this point in time of the market. Rob's auction skills were fantastic as the many (true) potential buyers played their cards very close to their chest. He encouraged them, reminded them of this opportunity and brought them into the bidding. Just as Rob had explained, once the bidding got going, it opened up and he coaxed each buyer to bid. We were so relieved. Ultimately a great result for us that could not have been achieved with out Rob's initial guidance and advice as well as his work rate throughout the campaign. This also goes for his team at the office, the marketing team, the stylists and all involved. We've already recommend Rob to friends and have no hesitation in continuing to do this.

Robert Sheahan

Robert Sheahan

  4.9   (519 reviews)
Seller review
Simply the Best
almost 3 years ago
Simply the Best

I am so grateful to have had Ian has worked with me in selling my property. I believe Ian went above and beyond in achieving an outstanding result for our family. Ian has incredible local knowledge and a high standard of work ethic. His kindness and friendly nature as well as a readiness to listen, was something I really appreciated. He’s skills as an auctioneer are exemplary. He puts everyone at ease and is a clear communicator. His professionalism and honesty inspire confidence and we highly recommend Ian as a great real estate agent/auctioneer.

Ian Van Eijk

Ian Van Eijk

  4.9   (221 reviews)
Buyer review
Ian is very professional, well known of his field, very engaging & connecting. he is very helpful.
almost 3 years ago
Ian is very professional, well known of his field, very engaging & connecting. he is very helpful.

Ian has a sound knowledge of his field, very connecting and energetic professional. Apart from the above he is excellent auctioneer. Excellent selling techniques, vibrant, enthusiastic, very knowledgeable goes the extra mile to help to buy and sell the properties. It has been a pleasure dealing with him.

Ian Van Eijk

Ian Van Eijk

  4.9   (221 reviews)
Seller review
Outstanding team who went above and beyond.
almost 3 years ago
Outstanding team who went above and beyond.

Ben, Jade, Ian and the team at Fletchers Blackburn made selling our Dad’s home so easy. From the first phone call we felt at ease. Integrity, honesty and warmth were displayed in each and every interaction. Regular emails and phone calls kept us informed every step of the way. Even zoom meetings so interstate family could be part of the process. There was never a doubt that we had chosen the right agent. We now know why Dad wanted us to choose Ben for this sale. We highly recommend taking time to talk to Ben and his team if you are ready to sell your property.

Ben Williams

Ben Williams

  4.9   (448 reviews)
Seller review
A Cut Above The Rest
almost 3 years ago
A Cut Above The Rest

My experience with Michelle was outstanding. Her empathy and kindness toward me was noteworthy. Michelle was in tune with my attachment to the property, and showed a kindness and sensitivity rarely seen in real estate agents. I’ve lived in the area most of my life and Michelle understood my anxiety and concerns. She took the time to explain everything to me, and she made the selling process as stress free as possible. Michelle is a great communicator. She kept me and my children informed every step of the way. We consider her, not only the best real estate agent in the area, but a member of the family. You’ll be sorry if you don’t have Michelle on your team selling your property. Thank you so much Michelle. You are in a class of your own.

Michelle Yan

Michelle Yan

  4.9   (125 reviews)
Seller review
Sensational
almost 3 years ago
Sensational

Experience couldn’t have been better from start to finish. Thanks for everything.

Robert Sheahan

Robert Sheahan

  4.9   (519 reviews)
Seller review
Professional and trustworthy
almost 3 years ago
Professional and trustworthy

We met several agents before putting up our property on market!! However we decided to go ahead with Rob for his very honest and professional approach. All our appointments were timely met and detailed discussion was conducted. Rob left no stone unturned to give us desirable result!! Rob answered every question and made sure we were 100% satisfied! Thanks for all your effort Rob we really appreciate your sincerity.

Robert Sheahan

Robert Sheahan

  4.9   (519 reviews)
Buyer review
Bought a property with assistance of Rob
almost 3 years ago
Bought a property with assistance of Rob

Rob has been nice and patient during our purchasing process. Helped us to solve our concerns. A great person to be dealt with.

Robert Sheahan

Robert Sheahan

  4.9   (519 reviews)
Seller review
Review Ian Van Eijk
almost 3 years ago
Review Ian Van Eijk

I had the pleasure of working with Ian as my real estate agent when selling my apartment, I couldn't be happier with his exceptional knowledge and professionalism throughout the entire process. He proved to be a trusted advisor who guided me overstep of the way. He understood the local market, pricing trends, and buyer preferences. It was clear to me he had done his homework and valuing the property attract potential buyers. He was proactive in negotiating with potential buyers, ensuring that i received competitive offers. I would not hesitate in enlisting his services again in the future.

Ian Van Eijk

Ian Van Eijk

  4.9   (221 reviews)
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