Fletchers Cranbourne

Stephanie commenced her Real Estate career in 2001 and has seen all aspects of the industry. Her accomplishments from managing a portfolio for 15 years has seen her further her career to Property & Investment Specialist. She is progressive and driven to nurture any situation and always looks for the best outcome. With this ambition, strong work ethic and quality assurance, I achieve great results. I grew up and have lived in the City of Casey and therefore has excellent knowledge of the area and its surrounds. Through this and with her experience in Property Management, she delivers an honest and informed approach to clients, property investors and tenants.

Hardworking and motivated, Brooke is known for being a passionate learner and is always looking for new ways to grow in her role. Having worked in the real estate industry for a number of years, Brooke’s confidence, motivation and friendly demeanour have seen her excel as a Property Manager. As a result of her continued efforts, Brooke was offered her very own property portfolio, which she continues to grow. She was also nominated for Property Management Excellence in 2020. ‘The people I am surrounded by – inspiring, motivated and happy people, they create an environment where results happen.’ Believing that no two days are the same, Brooke says you should never stop adapting and learning from new situations. As such, building upon her relationships with clients remains a focus for Brooke, who weighs importance on the ability to make every effort with her landlords, tenants and contractors. A highly organised real estate professional, Brooke is always ready and willing to help you with your property management objectives.

A kind, caring and compassionate individual, Tayla’s love of helping people is one of the many reasons she has enjoyed working in property management for several years. Having worked her way up from Assistant Property Manager to Property Manager, Tayla continues to put her best foot forward each day, applying her strong interpersonal skills and hardworking nature towards helping her tenants and landlords. Being able to see families move into their new home remains one of Tayla’s biggest inspirations in her role as Property Manager. In life, she constantly aspires towards achieving her goals and exceeding the expectations of those around her. ‘I am always determined to get the best results for my clients and I go above and beyond to do so. Above all, I am very caring towards all my clients and colleagues.’ During her spare time, Tayla is always making sure to spend time with her family and go out to dinner with her friends. She also loves walking her dog and is currently organising her finances and belongings for her first home. Highly organised and always professional, Tayla is looking forward to being of service to you at Fletchers Cranbourne.

Professional, approachable and diligent, Kelly is passionate about helping people achieve their best and bringing their dreams to life. Inspired by those who strive for their best, Kelly’s highly organised and outgoing nature have allowed her to enter the real estate industry with ease and with a passion to learn more. ‘It is such a special feeling helping people secure a home and helping landlords look after their investments. Knowing I am making that process a little easier and taking the pressure off someone else is a good feeling.’ Customer focused and always determined to exceed expectations, Kelly consistently remains committed to the task at hand, using her communication and determination to deliver an excellent level of service. ‘I am passionate about my clients and making sure they have the most seamless experience possible. I will always go the extra mile for my them and all stakeholders involved.’ After work and on weekends, Kelly likes spending time with her friends and family. Always keeping busy, Kelly enjoys going to the gym, walking her dog and will often find herself in the kitchen cooking and baking.’ A highly valued member of the Fletchers Cranbourne team, Kelly is always willing to go above and beyond for her clients, ensuring they receive the best service the area has to offer.

A reliable and organised individual, Bianka is someone who brings a positive attitude to work each day, finding immense joy in her interactions with landlords and tenants alike. A key figure in helping clients with their daily enquiries, Bianka is a strong believer that providing exceptional customer service should always be given your very best effort. With several years’ experience in retail, hospitality and real estate behind her, Bianka says that her ability to interact well with others has made her a great communicator, setting her apart in her role. ‘I take great pride in working through a task from start to finish and achieving the greatest possible result.’ Outside of work, Bianka likes to spend her time with family, friends and two sausage dogs. She enjoys keeping fit and is often seen working out at her local gym. If you are similarly inspired by staying positive and are looking for someone who always gives her best effort, please don’t hesitate to contact Bianka Heeley at Fletchers Cranbourne for all your property management needs.