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Our reviews

  4.8  
179 reviewsacross 29 different locations, showing 12.
over 3 years ago
Nothing Short of Wonderful!!

The service from Heidi and other staff at Freeman's has been outstanding. It is nice to be treated as a person and not a number. Replies and responses are always quick, actions needing to be followed up are actually followed up, love it!!

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Fantastic Priscilla

Thank you, Priscilla! First class service!

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Outstanding professional service, exceeded my expectations!

I was impressed straight away by the prompt, friendly and professional service provided when seeking a suitable rental property. Now, as a tenant, Isis, Heidi & Ren have seamlessly continued to deliver the great service, thank you!

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Good experience

So far I haven't had any issues and they have been reliable and easy to contact.

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Fast and easy

Great team with willing to help

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Friendly n easy

Very Good experience with Freemans

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Excellent service

Very fast responses. My property manager Isis was always on too of things. Highly recommended.

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
The best way to describe this is by comparison - Cairns Freemans vs Cairns another

I'm a recent, senior migrant to this country. I approached 2 Realty rental agents and furnished each with my specific requirements regarding my desired rental unit (size, location, parking etc). They gave me advice and guidance, and then then I gave both all my credentials/supporting documents/completed forms etc. And then I waited and watched the rentals as they became available on the Tenant App. Interestingly, I noted that the one agent was advertising online their rentals within my specs but had not yet contacted me, and the other agent contacted me before their rentals were advertised online. So the latter agent, Freemans, gave me the edge in the rental queue - why? because they didn't just file my documents but had them on hold in an 'actively searching' folder which was continuously borne in mind. Hmmmm - overt professionalism and communication. Ergo - Freemans managed to secure a super rental for me and I'm totally satisfied with our mutual dealings so far - and we've had many as there have been several problems with the unit simply because 'it is what it is' and not because of the agent of owner.

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Professional & Customer focused

Freemans Residential staff are the pinnacle to professional care for home owners and tenants. Our experience with Freemans property managers have always been professional, kind and very supportive individuals. There are various styles of management however all have the same drive and focus - customer satisfactory and ensuring everyone understands and are well informed, great communicators. Transparency is also vital and we have been kept in the loop for all matters and staff have been upfront, very appreciative. Thank you Freemans Residential staff. A very happy tenant.

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Professional

I have been very lucky to liaise with Maria King, senior property manager with Freeman’s. Maria while being very friendly shows true professionalism at all times, no petty task or big request is to much for her to handle. I would have no hesitation in requesting Maria to manage my property Many thanks Maria.

Freemans Residential

Freemans Residential

  5   (34 reviews)
over 3 years ago
Excellent service

We have rented properties through Freemans for a number of years and they really are great at what they do. They respond to requests quickly. Very professional and easy to deal with. I would highly recommend their services.

Freemans Residential

Freemans Residential

  5   (34 reviews)
almost 4 years ago
First rate all round.

I can’t speak highly enough of the service I received from Isis Moulden – from the moment we met even prior to engaging Freeman services she has been incredibly helpful very friendly and remarkably professional. She is an asset to the company. As a result of my experience I have no hesitation in recommending Isis and Freemans as the go to Agent and Real Estate company for rentals. I couldn’t be more grateful that Isis was referred to me – I am 100% happy with the service I receive. Thanks Isis – I look forward to a long and hopefully mutually beneficial relationship.

Freemans Residential

Freemans Residential

  5   (34 reviews)
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