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Our reviews

  5  
182 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: friendly, detail-oriented, dedicated, supportive, responsive, local expert, clear communication.
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Seller review
Wouldn't go with anyone else!
almost 3 years ago
Wouldn't go with anyone else!

We were recommended Erica by a friend and we're so glad we sold our property with her. She takes the time to get to know everyone in the family and meet every need we had when selling our home. Erica is professional but relatable and down to earth at the same time. Our home in Narangba was on the market for a very short amount of time and we are so grateful to have had an amazing real-estate agent like Erica! Would highly recommend her when selling your home.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Exceptional service - not your regular real estate agent!
almost 3 years ago
Exceptional service - not your regular real estate agent!

Erica is an exceptional real estate professional. To start with, very accommodating. My husband had to leave the country before the open home, and she allowed us to get in and see it at our convenience. Her property videos are meticulously crafted. Rather than opting for mere entertainment, she zeroes in on the important details – something we deeply appreciated. Even after visiting the property, we found ourselves returning to her video time and again, sharing it with family abroad, and soaking up the finer points she highlighted. She returned every single phone call and dug into every detail we wanted to know about. Nothing was ever too much for her. She was proactive, anticipating we may need tradies and professionals in the area, and introduced us to some trust-worthy contacts. Her extensive knowledge, confidence, and to-the-point manner made us feel reassured during the purchasing process, which can be daunting and emotionally-charged. For anyone looking to navigate the Brisbane property scene, we can't recommend anyone more highly than Erica & Andrew at Generate Real Estate. They truly are in a class of their own.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Very Energetic
almost 3 years ago
Very Energetic

We found Erica easy to talk with and her knowledge of the property was extensive. She was energetic and helpful and had a good eye for detail. Nothing was too much trouble for her so the daunting task of buying a house was quite seamless.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Efficient and easy
almost 3 years ago
Efficient and easy

friendly trustworthy real estate agent with a client first focus. will recommend and continue to use the services of Erica and the generate real estate team.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Exceptional support!
almost 3 years ago
Exceptional support!

A chance text to friend while out house hunting resulted in the purchase of my first home. Erica was all over it, communicated well, explained and supported me throughout the process. Very attentive, highly recommend to prospective sellers (I purchased the property before it was even listed!) and buyers!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
She was so great I went with her twice!
almost 3 years ago
She was so great I went with her twice!

I bought my house through Erica's agency in 2021 and then moved to Vic just over a year later. I decided to sell my house through Generate as buying my place was pleasant with Erica. When I sold my house, Erica got me the price I asked for and kept me updated through the entire settlement process. If I was to ever buy or sell again, I definitely would be using Erica again.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Knowledgeable and Helpful
almost 3 years ago
Knowledgeable and Helpful

Thank you Erica for your great communication and professionalism while negotiating the purchase of a block of land. I highly recommend Erica if you are buying or selling a property.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Could not have chosen a better agent to assist us in the sale of our property!
almost 3 years ago
Could not have chosen a better agent to assist us in the sale of our property!

Erica was the right person to choose to sell our property. Her wealth of knowledge, her persistence, her empathy and willingness to go above and beyond, all helped in getting us the best price for our property as well as providing a very smooth and easy process. We will be using Erica again when we need an agent.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Absolute Super Star
about 3 years ago
Absolute Super Star

Oh man, we are glad we came across Erica Swannell. We had our property on the market for 90 days with one of the leading agents in Ascot and not one single offer was made. We had lost all hope of selling and therefore buying our dream home. It was back to the drawing board, until we met Erica at an open home. It was from that moment we wished we had met her sooner. She came to our home, listened to our needs and boy didn’t she deliver! She had our property refreshed and re-enlisted and sold within the first 7 days! There were clear lines of communication during the whole process, a sense of comfort that we were in good hands and more so a sense of relief that this is what it’s meant to be like when trusting someone to sell your property. We cannot thank Erica enough for doing what she could to help us sell our property. Not only did she sell our property, but we also bought our next one through her too. With double the work she definitely exceeded our expectations. Just like the selling process, the buying process was just as smooth sailing. If that isn’t a success story then not sure what is. Thank you Erica Swannell!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Absolute Super Star
about 3 years ago
Absolute Super Star

Oh man, we are glad we came across Erica Swannell. We had our property on the market for 90 days with one of the leading agents in Ascot and not one single offer was made. We had lost all hope of selling and therefore buying our dream home. It was back to the drawing board, until we met Erica at an open home. It was from that moment we wished we had met her sooner. She came to our home, listened to our needs and boy didn’t she deliver! She had our property refreshed and re-enlisted and our sold within the first 7 days! There was clear lines of communication during the whole process, a sense of comfort that we were in good hands and more so a sense of relief that this is what it’s meant to be like when trusting someone to sell your property. We can not thank Erica enough for doing what she could to help us sell our property. Not only did she sell our property but we also bought our next one through her too. With double the work she definitely exceeded our expectations. Just like the selling process, the buying process was just as smooth sailing. If that isn’t a success story then not sure what is. Thank you Erica Swannell

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
5 stars are not enough. Erica deserves one named after her!
about 3 years ago
5 stars are not enough. Erica deserves one named after her!

Dear Erica, Lisa and I cannot thank you enough for the magnitude of your efforts to facilitate the sale of our home. The timing and location proved a hard road, but you never let us down with your continued enthusiasm and positive attitude. Your communications were always timely and professional and we were never left wondering about the state of play. When we needed advice or assistance, you were always right there. It’s clear you have a solid understanding of the real estate business and markets. To say you went above and beyond would be an understatement. As well as you achieving the sale price we were looking for, perhaps the most important aspect to us was the pleasure we had working with you. You are a small family business and to us, this is very much in your favour. It wasn’t long before that’s how we felt. Part of a family. We look forward and hope to be able to pay back in kind with a recommendation to any future clients and would be happy to do so verbally should anyone care to contact us directly. Our heartfelt thanks to you, Andrew and all others involved. Pete and Lisa

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Helpful and knowledgeable
about 3 years ago
Helpful and knowledgeable

Erica helped us through the whole process of buying our first home, always keeping us up to date with the information

Erica Swannell

Erica Swannell

  5   (255 reviews)
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