Harcourts Home Real Estate

Despite being a third generation real estate professional, Tim Fidock came to business ownership with no pre-conceived ideas of what a real estate business ‘should look like’ but rather a fresh faced approach to ‘old school customer service’ and new technologies. With a strong customer service background, Tim began his real estate journey with the family business in 2011, constantly displaying the core traits that Harcourts Group hold in the highest regard - ‘People First’ and ‘Doing the Right Thing’. Having grown up in Roleystone, Tim is a self-confessed easy going family man who still calls Roleystone home. Tim has been constantly recognised on his way to becoming a Director at Harcourts Home Real Estate, picking up the prestigious Le’s Clef Dor Outstanding Service Award, been listed in the REIWA Top Rookies category and constantly being named in the REIWA $20-$25 Million Dollar Club. It wasn’t until he completed his Diploma of Property Services, Real Estate and Business Agents Licence and Triennial in 2016 that Tim began to see the process of real estate as a whole, innovative business that could be done if not differently, better. From there it was an easy decision to align himself with Harcourts and open Harcourts Home Real Estate (Roleystone) to bring the instant recognition and high calibre morals associated with the brand to a region that he knows and loves. A motorsport enthusiast, Tim is also a P & C board member of the local school and a strong negotiator with an emphasis on, of course, customer service. Tim is a ‘contact me anytime’ real estate professional who uses the latest technology to ensure communication to flow smoothly and accurately. He looks forward to making your real estate experience a special one.

For Louise Smith, the decision to step into the real estate industry was an easy one to make. After honing her team first focus and high-end customer service skills during an incredibly successful career in the banking sector, Louise has dedicated the last decade to learning all aspects of the property process. Taking on roles in sales administration and property management eventually lead to Louise obtaining her sales registration and kicking off a real estate sales journey that has jettisoned her to the doors of the Harcourts Home office. While most real estate agents profess to be the hardest working and boast an attention to detail second to none, it’s in her actions that Louise exudes these qualities, along with a progressive approach to customer service and the adoption of new technologies. Her honest and integral approach is what drew Louise to the Harcourts family. She is a firm believer in treating people the way you would like to be treated and shares the Harcourts values of always ‘doing the right thing’, creating clients for life and being dedicated to customer service, all while enjoying some ‘fun & laughter’ along the way. Much like the team at Harcourts Home, Louise is committed to combining ‘old school customer service’ with the ever evolving technologies that continue to assist in the efficiency and delivery of all aspects of the real estate transaction. Ready to buy, sell or invest? Let Louise make your real estate experience a special one.

With a background in Banking and small business Mario commenced his Real Estate career in 1994. Over the last 29 years Mario has achieved significant success in sales and has been recognised by receiving a large number of industry awards. Mario has dedicated himself to continuing professional development and higher education in the Real Estate Industry and achieved the status of “Licenced Agent” in 2004. Mario has received numerous testimonials from satisfied clients for his superior service and excellence. “In my opinion, my commitment to outstanding service for all my clients defines who I am and ultimately influences and determines how I conduct my business”.